Ive been coming here for years and I've always had a great experience. The professionalism, quality…read moreof service and fair prices keep me coming back. Keep up the great work and please stay in the city.

Do not go to this place. Very dishonest people. They messed to my tire just to try to sell me a new…read moreone. You've been warned.

Racists,unprofessional, charged me for service they did not complete. Trained to upcharge by any…read moremeans.

Editing my review to reflect my full experience. Was very happy that Andy Wurm reached out to me…read moreand offered assistance with this matter. This probably would not have been an issue for someone who drives enough to replace tires every 5 years. Great to see the company stand behind their product and service. Bought a set of new tires from Andy Wurm in November 2015. I don't put a ton of miles on my vehicle. Tons of tread left on them. But I noticed that one of the tires developed a slow leak, so I took it to my local service station (I moved to Florida after buying the tires). Turns out 2 of the tires they sold me were made in 2011. So they were 4 years old when they sold them to me. That's roughly half the recommended life for a set of tires. So now I'm having to replace all of these tires 4 years sooner than I should have. No point in saying I'd never shop there again - as I live out of state. But really disappointed.

I had a small air leak in my tire that needed a look at. I drove up, walked right in, and I think…read morethey had me patched and ready to go in less than 15 minutes! The people were all super friendly and prices are super reasonable. I'm happy to have found my new tire shop!

I got some great tires installed in less that thirty minutes and saved about 700.00. You can't beat…read morethem. I have been going there for years and they never disappoint me.

In true St. Louis fashion, my front tire fell victim to a pot hole on my way home from work. Very…read moreoverwhelmed, I was able to get my car in that afternoon and get it back 24 hours later- they said it took longer than normal because they were able to get my same tire- just from another location. I was very impressed and all of the staff I interacted with very helpful considering I was very stressed and knew nothing of what to do. It's been a while since this happened and have had no issues with the new tire!

A truly phenomenal experience, especially Jeremy! Got me right and rolling in great time!read more

Over 30 years of excellent service from Telle. Scheduling…read moreis easy. Service is thorough. Work is completed efficiently in estimated time. Friendly technicians and counter staff too. Good product selection.

I stopped in after I was LOSING air in my tire...at 5:00pm. Nick jumped to offer some air,…read moreeventually Mike ended up replacing my leaking valve stem, saving me a tire, a wheel, and a day of frustration. On top of it all they did it for free. I've been going to Telle for years, they remind me why I'm loyal every time I go in. BW

I had a quiet place good service and friendly good prices didn't complain at all. I would recommend…read moreto anybody.

Just had the worst experience at Wren Tires, formerly known as Cheapie Tires n Granite City right…read morebefore the turn into Madison. They sold me a crappy used tire with a patch and I didn't know it was bad til I bought a new tire since no used tires were in stock for over a week (another reoccurring problem). The tire tech told me that I needed a new tire because this tire he rotated was crap and whoever sold it to you screwed you over and I said the jokes on you because I bought it right here less than two weeks ago which is there time limit for a warranty with a receipt which I had the receipt and showed it was under warranty. But since the two tire techs disagreed - Randy & Shane nothing was offered to be done. Alex instantly got an attitude and was yelling at me which I explained was not customer service and it's implying that you are calling your customer a liar when I've bought 3 tires from them this summer so I'm a good customer that tries to support local business. And working there 10 years changing tired doesn't make you a tire expert. Where are your qualifications, certificates and degrees? Then they offered me a $10 credit towards a new tire when I paid $53 and when I would not agree after 30 minutes then they raised it to $20 which is still unacceptable as they are just tossing out prices and making up numbers. They got super annoyed and frustrated when I called Dobbs at their location to schedule my game plan to get this tire fixed today.I said you wasted enough of my day and I lost hours of o come down here for no reason. I told them by this display of poor service and communication and lack of meeting customers needs I will talk my business elsewhere and I did. I'm at Dobb's in Edwardsville on Hey 157 and they actually had a lower priced tire. Wren tires was $130 and Dobb's is $125 plus free balancing and will even inspect all my tires for free too since they were familiar with the horror stories from cheapies and understood how important my safety is and my concern about driving on a bad tire since I DoorDash all over Madison and St. Clair county and already had a blow out on Hey 203 and a flat in Highland. Plus I'm driving next month to Eureka and will often because it's football season. I should have went here to begin with but I heard they were so expensive. However, I called 7 other tire places and they were all more expensive - Car X being the highest and all of them would of had to order it which takes 1-3 more days (even Wren Tires plus you pay 1/2 upfront) plus that's another reason to have to take time off work and risk driving longer on the bad tire. Dobb's already had it in stock and are friendly, give out their names, prompt (fit me in when they originally had no appointments) after they heard my horror story of what I have endured since 11am today. In fact, Wren Tires heard me talking to Dobbs which escalated them both but I was already waiting on a call back from owner or seeing about a better deal as they put my tires back on the at to drive off . Alex sarcastically said in her exaggerated, flair for drama way, "you've been here over an hour and you need to leave now" so how is that for a way to run a business and use your customer service skills to promote your small business. Actually It was because they were less expensive anyway and if I have to buy a new tire and I have faith in them and have had good luck with them before but tried staying local until Wren Tires disappointed me and took advantage of me so it is not worth the aggravation. They are going through employees like toilet paper. Every time I went they were like that person got fired or quit, etc. There is always a new face. But I'm supposed to take them at their word and trust them, that's a hard no. Their waiting room is sketchy and not well ventilated or you can sit on a hot metal picnic table that is directly in the sun. That's there hospitality. Avoid them at all costs. They will tell you lies just to take your money and then make excuses to not use your warranty. They don't even deserve one star. In addition, the used tires I bought this summer need to be replaced in the next few month before winter because they only work 40% wet. They also broke my tire sensor installing my new tire last Saturday and refused to accept responsibility for it. I will get that at my mechanic because it is higher at Dobbs. Thank goodness for BG Automotive. Now I know who I can trust and who do I need to go see outside this town for quality and professional service.And will honor same tire price when IThey don't know what they are talking about and just push off tires on you do they get paid even if they are no good and have a patch on them. They are an eyesore and a running a scam in this community. Buyer beware or honestly just don't go there. Wren Tires does not deserve your business and you don't deserve their treatment of customers so save your money and increase your safety by going elsewhere.

I'm done here. Leave oil cap off after change,…read more Tells wife they won't add brake fluid, needs $150 brake flush

Tire had leak. Took to Plaza Tire. They said I needed new tire since walls of tire were damaged. I…read morelooked at tire and didn't see any damage. They charged me 19.99 to get my car and leave. I took to dealer and they put a patch and didn't say anything about walls of tire being damaged.

Quick, friendly service from a local shop. I took my 2023 Mini Countryman in for a leak and was in…read moreand out in a less than 30 minutes. I did call ahead for an appointment. Nice guys. Highly recommended!

This is hands down the best auto shop I've ever patronized in my entire life. Not only are they…read morehonest, but their prices are *reasonable*! I never feel like they're trying to pull a fast one on me, and they only recommend what's needed at the time with a heads up on things to be prepared for in the near future. This helps me budget my car expenses which I appreciate so much since I drive for a living (Lyft). The cherry on top is that it's WOMAN OWNED!!! I've quit going to the dealer and other chain auto shops because I feel like as a woman I'm frequently taken advantage of. (Even if I wasn't, the average person is not a car expert, so it's easy for them to rack up the bill and me unknowingly handing over a credit card.) Dina is *so* good about explaining the issue, the parts that are needed, and what may have caused it. I honestly learn so much about cars every time I come here. It's an understatement to say I'm beyond grateful for finding this shop. Thank you a million times Chippewa Tire, you guys are the best!