The staff today helped me with an emergency tire problem. They were courteous, reasonable, and…read morefriendly. The staff at this location makes Missoula a better place to live. Thank you guys.

last year I hit a block of ice on the freeway that dropped from a semi and punctured my tire on my…read morebrand new tacoma. As I pulled into the shop one of the workers noticed me outside as all of the bay doors were closed due to the extreme cold. He took care of me right away even though every bay was full and they were obviously busy. I did not get the awesome employees name that assisted me but the sales person was Darryn Barron. They put on my spare and did not charge me for that labor. Mr Barron ordered me a new tire. I was not really pleased with how long it took to get the tire (a few weeks) especially since it is a popular truck tire, but that's not Mr Barrons fault. I would definitely go there again.

I chose to get my oil changed here. Very fair cost. Close to home. Great customer service. Fast…read moreservice. Thank you so much. Will definitely return.

Thank you so much to the whole entire crew! I am so thankful for such a keen eye and expert…read moreattention to my cars detail. Tanner and crew crushed it! I will certainly be back for maintenance and up keep because so often other vehicle establishments don't genuinely care as much. Appreciate small town feeling and will definitely be back!

I had bought tires at Pomp's which came with free tire rotations. Tire installation and my first…read morerotation went on with no problems. I went today to get another rotation and oil change. When I arrived to pick up my vehicle after being there for over 6 hours, I was informed they were unable to rotate my tires because one of my lug nuts was stripped out. The receptionist guy said they were a weird lug nut and that I should replace them (which they could do if I made another appointment and paid them over $100). When I questioned him as to how this was possible considering Pomp's workers had been the one's who had taken the lug nuts off the previous 2 times, he became very angry. He yelled at me, saying it was a worn out lug nut and an issue with the type of lug nut and not the work done by the crew. My argument was that lug nuts dont just wear out in such a way that they strip themselves out. Again he became irate and yelled at me. At that point I finished paying my bill and left the store. I will never go back even though I'm owed free rotations for another few years, and on top of that, now I have to pay to get the lug nut they stripped fixed by another tire shop. If I could give zero stars for this review, I would.

I ordered four tires through USAA's program with Goodyear, and the only tire shop set up in their…read moresystem is Pomp's. My son brought his Chevy Blazer in for the new tires, and we also added an alignment service. After putting the vehicle up on the rack, the service tech told us he needed a new Pitman arm and various other parts they recognized as "not brand new." Since the vehicle had been serviced TWO DAYS prior, with the Pitman arm rated a 2/10, meaning it wasn't anywhere near the end of life, we argued that it absolutely didn't need one and to proceed with the service. They refused to do the alignment if we didn't allow them the $700 repair first. My son took the car back to the original service center, who verified the vehicle needed NO other repairs and that the Pitman arm was absolutely fine. Clearly, this is a shakedown at Pomp's for money on unnecessary repairs. I'm not sure if they don't make enough money on the tires through the USAA Goodyear program, but they were also getting an alignment service out of us. Not anymore. We're taking the vehicle ANYWHERE but Pomp's for an alignment. I'll be letting USAA know that Pomp's is unqualified to partner with them for their Goodyear program. USAA is a bank and an insurance company for military members and their families. Pomps ought to be ashamed of themselves for trying to take advantage of ANYONE, let alone the military and their family members & retirees. 0/10. Do NOT recommend.

Issac and Damion both worked there butts off to help me and get me through they did a great job and…read morewhere extremely helpful they even stayed late to make sure my car was done. Great workers and customer service

Great place if you need some new tires. Blew out one of my tires at 3 am on the way to Florida…read more Firestone was the first place open. They were super honest and helped get us back on the road in a hurry. Justin was the guy that hooked us up and he was great! The prices were very reasonable for the pinch we were in.

Fabulous quality work and friendly service! I've trusted my vehicle here for the last 10+ years and…read moreI have never had a bad experience! Would highly recommend this place as it's a reasonable cost and people you can trust!

HIGHLY RECOMMEND the team at Roemer's Point S for tire work. I brought in a Toyota RAV4 to put on…read morestudded snow tires and take care of rear brake replacement at the same time. They also had to change out the rotors which I am always suspicious of but the technician explained really nicely what the situation was and how I can take better care of the vehicle to prevent this in the future (which, by the way, is to wash your undercarriage during the winter to prevent salt corrosion to the rotors). The team took care of my vehicle at the appointment time and finished when they said they would. Everyone I spoke with was polite and friendly which is a bonus at a time when everyone is super busy. Thanks Jennifer and Corbyn!

I had a basic but crucial repair needed while passing thru town and they got my truck in…read moreimmediately and fixed that afternoon. Highly recommend!

Prompt and excellent service…read more We are on a road trip and had some tire trouble - we had an appointment at 1030am, we needed a new tire, they got us all set up and we were back on the road by 1135am. AMAZING! Highly recommend this location.

Swab by stated my 2019 lower control arms sleeve was rusted was frozen Swab They couldn't Aline my…read moretruck charged me $450 bucks for nothing..Go ahead call there manager he could care less The good part is Mr Johnson Advised me to try these guys..I was like ye right more R''''ds. No wow they got my 2019 Toyota TRD off road spot on aligned And gave me the digital numbers $125 Correct to the T Gotta give them 5 start Swab was trying to pin another $1500 to the first $450 they cheated me on..To swab I think u know who this is ya give me call make it right have some honor Your guy cant handle his job It's fact these guys proved it Sad You, Point is im hoping i have found a shop that is Competent Honest i don't mind paying nothing is Free but Do it Right all toyota owners start lubing them lower control Arms or change the bolts new bolts have grease fittings bingo

I wanted to come here just to warn people, but I guess everyone already beat me to it…read more - Went for two patches maybe a tire... was told tire couldn't be fixed but he seemed nervous to tell me it would be $1100 and laughed when I told him to put the car down. I would be too. My car is 2WD but he insisted it was AWD, instead of arguing I just went to Les Schwab next door, two patches went on, and I was on my way. Patches hold and tires are great now for FREE.

My husband and I have had nothing but good experiences the few times we have come here. The first…read moretime was probably about 10 years ago when they first opened and we had the oil changed in our car. Most recently, we brought our 2017 vehicle in to have the air conditioner fixed. We had hit a deer while driving home from Yellowstone National Park in August 2020. We were told from out insurance company that because of the front bumper and hood damage, we had to take it to Russ's Auto Body. Russ's Auto Body installed a new condenser and told us all the work they did would be covered under warranty for 2 years. A few months ago it stopped getting cold and started making a sound like something was leaking. We took it back to Russ's and it was like pulling teeth to get them to look at it again. They insisted it had to have been something else and not what they had done. We immediately left there and made an appointment at Meineke to have them diagnose the problem. Sure enough, the problem was the o-rings on the condenser were not lined up properly, causing the gas to leak out. We never told Meineke anything about what was fixed previously at Russ's, yet they correctly diagnosed the issue. We took that information back to Russ's where they honored the warranty and supposedly fixed it. That was just a few months ago. In the last month or so, we had noticed the air conditioning would make a noise and was not getting cold. My husband and I both agreed to just take it to Meineke even though it would have still been under warranty at Russ's. It just wasn't worse the hassle. We made an appointment at Meineke and it only took them a couple hours to not only fix the issue, but to get it working better than before. All their staff are friendly and knowledgeable. Sam at the front counter was a huge help and is always so pleasant to talk to. Their prices are fair and they all-around are great to do business with. I highly recommend!

100/10. Their integrity is unmatched. It's so refreshing to be serviced by a company that won't try…read moreto shell out money from you just because. If something doesn't need to be done, they're honest. I appreciate it so much!!!