I called to replace my 12-year old water heater. These folks explained nuances to me, gave me a…read morenext day appointment and charged less than half what other companies quoted. Elliott was pleasant, efficient and informative. I can't praise them highly enough.

Robert replaced my water heater and did incredible quality work. Very professional and was done in…read morea timely manner.

I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

Tremendous response, service, and all around customer experience. Would highly recommend!read more

Needed a new 5 ton AC unit in Tucson. It was 105 degrees. Goettl showed up in Two days with a new…read moreunit and crane. Pat Quiroz and crew had the entire system swapped out and operational within 4 hours. Great job . Now we are meeting the summer head-on with confidence that our equipment will protect us!

We have used Silverado several times over the years for various plumbing projects that come up in…read moreour old house. This time my wife was convinced we needed a new hot water heater and we had some other minor leaky faucets and such that needed attention. So, I called and set up an appointment for the other day. There was a minor mix-up in the dispatch office on the morning of and the wrong guy with the wrong truck with the wrong orders showed up on time (that was nice). Several excited calls followed and then David showed at about 10 a.m. in the right truck with the right tools and the right parts to do the work. Removal and installation of the new tank went quickly as did the other plumbing issues. The point is, Silverado came through and took care of us while David was always friendly and polite. He worked quickly and expertly finishing everything it what seemed to be a short amount of time. Everything was cleaned up and it all works great now. Rates were reasonable for this market and cost of living for the new tank plus labor and few misc. parts. Highly recommend Silverado for your plumbing jobs.

In the 7 years since the first time I called them, I've used Silverado a handful of times for small…read morestuff and they've always been reliable - but last week Rodney really went above and beyond: I had 2 really old shower faucet cartridges that needed to be replaced (and I don't like doing them myself in case they break off inside the valve body) but when he took the first valve cover off we realized the retaining clip was missing (probably corroded into pieces long ago) and only age & friction were holding in that cartridge. I made a quick run to Ace to see if they had any replacement clips while he checked his truck for any spares. When I came back empty handed I found him using the one good clip I had from the second shower as a template to make a new clip out of wire from his truck. Instead of being stuck w/o water all day while driving across town to plumbing store to find the part, this guy had me up and running in 30 extra minutes.

I cannot recommend Imperial Plumbing highly enough, and Justin in particular was absolutely…read moreoutstanding. Justin recently helped us with the installation of a Moen Flo shutoff system and also serviced both of our water heaters. From start to finish, his professionalism, knowledge, and attention to detail were exceptional. He took the time to explain everything clearly, answered every question we had, and made sure the work was done correctly rather than rushing through the job. What impressed me most was the care and respect he showed my elderly mother. He was patient, kind, thoughtful, and genuinely caring throughout the visit. He made sure she understood what was being done, answered all of her questions, and treated her with the kindness and dignity every customer deserves. Justin thoroughly inspected both water heaters, replaced the anode rods, explained the condition of the tanks, and gave us honest recommendations without any pressure or upselling. His assessment gave us confidence that the systems are in good shape and helped us make informed decisions about maintenance and future planning. He also made sure our new Moen Flo system was installed properly and working exactly as it should. It is refreshing to work with someone who combines technical expertise with genuine integrity and exceptional customer service. Justin represents the very best of what a service professional should be. Because of him, Imperial Plumbing has earned our trust and will be our first call for any future plumbing needs. If you're looking for a plumber who is knowledgeable, honest, meticulous, and truly cares about his customers, ask for Justin. You will be glad you did. Highly recommended.

If you can afford it! Paying twice for reasonably good service is not in my pay grade. Thought…read moreI'd found a go-to plumber, but I'd have to take out a loan even for the smallest job. Starts at $225 per hour for the labor and materials as a rough estimate. Oh well, if anyone can recommend an affordable plumber shout it out.

Turns out, Loelectric was completely untrustworthy. He issued an invoice for $2000 by email after…read morefull payments in cash were made to him. When we discovered negligent installation work voided water heater and ptz camera warranties, he refused to clarify his payments in full as he insisted were received in cash. So get this, even though Yelp is supposed to protect consumers from Loelectric Equipment's negligence and untruthfullness, it claimed no coverage for its "badge" member was possible no proof of cash payment from him was received! So to review, he issued invoice in writing and yelp messages assuring me Yelp knew I'd paid as invoice described in cash, but behind closed doors, Yelp said he never confirmed with them cash was received as invoiced. So my insurance must investigate effects of negligence on ptz cameras (he abandoned a cable that ptz cams became entangled in/preventing spin function), and cost to reinstall correct circuit breakers in tank less water heater. What a mess! And all he had to do to settle this with Yelp was say, yes, he paid cash, that's why I emailed him the invoice next day.

From the owner: Loelectric Equipment is a trusted electrical service provider specializing in a wide range of…read moreelectrical solutions, including wiring, lighting, and panel upgrades. In addition to our core electrical services, we are experienced in installing and repairing advanced security systems to help protect your home or business. We also offer expert water heater installation and repair to ensure your hot water needs are always met. Our team is dedicated to providing high-quality, reliable, and efficient services, with a focus on customer satisfaction. Whether you're upgrading your electrical system, securing your property, or maintaining your water heater, Loelectric has the expertise you can count on.

Having had used Bill in the past, I knew I could not go wrong getting his advice and expertise for…read moremy home needs. My water softener from years ago needed replacement and I wanted to have installed a RO system, based on my water quality from EWG (a resource Bill said I should check out) Bill advised me on what softener to get and what type of RO to get. The RO is tankless and replaces minerals. Very important. Bill responded promptly to my reaching out and my two items were installed the same day. Very reasonable pricing. A smart and conscientious worker. Wouldn't call anyone else!

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.