I took my IPhone 6 into this little kiosk, The reason I brought it in was because the screen was…read morepopping off the phone, and the LCD screen was broken. So I brought it in with ideas from others in my mind that this may or may not work. After bringing it in the phone looked perfectly fine but the screen was popped off a little on the phone. Didn't see it as that big of a deal.... Well it absolutely is because of it being popped off it will not allow me to press the space bar the number key or any send/return buttons at the bottom of the screen. These plexi glass screens that they put on the phones do not work. Be warned.

This place is a joke! Despite my commitment to this particular store, I'm yet AGAIN disappointed…read morein the products. Less than 60 days ago, I purchased a $$load of 'fast charging' accessories for my home and car, which included 'xtra' pieces for the accessories. Whhhhhhyyyyy after only this short amount of time am I having to jiggle and wiggle the cords to keep a charge? And NO.....its not my phone, because it's new. I should've gone with my first mind and stayed with Walmart, or better yet going back to ol' faithful...my CELL CARRIER!

It took me 4 days to get my phone fixed. I talked to them earlier, they said they would get it done…read morethe same day.

I was so nervous dropping off my MacBook because they didn't answer the phone and most of the…read morecommunication was through text message but Jaylen is the man no doubt about it. He was super responsive and sent me pictures as he was taking my Mac apart and when it was completed. Had to wait for parts but he kept updated with tracking info and was able to complete the repair the same day I dropped it off unlike most places. Definitely recommend jaylen and urban geek for any MacBook repair or anything techy I'm sure he can fix it

Hands down this company is the BEST!! Friendly service and a timely manner. I set the appointment…read moreup on website and he got back to me right away. I definitely recommend this company business for electronic repairs. My son is definitely satisfied and excited to play his game again. Your very friendly patient and I'm glad you were able to service me. If your looking for a great repair spot for electronics I highly recommend Urban Geek10/10.

The delete key on my MacBook Pro stopped working on my work computer, so I had to quickly get it…read morefixed. I spoke on the phone with them first and made an appt for the next morning to get it looked at. The total charge included getting my battery replaced as well, which is something I've needed for the last year. Luckily for me it was a great 2 birds one stone deal. They did everything by the next business day and everything worked as expected. 50% deposit and balance upon completion. Super straightforward. The best part is that they are professional, communicative, and you can tell they aspire to high quality all around in their operations. I'll be coming to them next time I need a repair or upgrade. Excellent work.

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

Great customer service. I had doubt they could fix my phone…read morebut sure enough they were able to get it fixed in a zap. The phone had grey lines going up and down my phone and the longer you kept it opened the more the screen would be hard to see. I'm beyond satisfied, I will for sure be back. They also fix iPads, my kids had the screens cracked so ridiculous and within the hour I had the iPads back in there hands. Awesome!!! Business

My adult child has a 12 Pro Max and one day his screen just stopped being responsive. Probably too…read moremuch scrolling and social media -- it's what the youngsters do all day, but I digress. In addition to the screen issue the thing wasn't charging properly. He would have to hold the cable at a 29 degree angle and wiggle it 5 times to make it charge. My husband dropped it off and the next day it was ready. The adult child was thrilled and I had to cough up the money. The gentleman who helped me was very thorough and explained everything. The screen comes with a one year warranty -- let's hope we won't need to use it. They also offer subscription plans to cover all the devices in your home. I'm seriously considering the plan as it does seem reasonable.

I had got a phone fixed here two months ago, have a screen protector and otter box I brought it in…read moreto see about warranty after there was some form of crack under the screen and it shows nothing on the screen plus only has sound and the guy says there was physical damage and it's not covered well come to find out it's because they use the cheapest screens they can find then he proceeds to claim the frame is bent lie to us and take away his reduced price out of obvious anger when I took it across the street they pointed the obvious sings of how cheap it really was and told the me frame was not bent at all especially since the iphone is titanium and hard to bend and it was the screen, I can see why they won't fix it under warranty but that's how they get you with a cheap screen that will probably break again and over priced service that they want you to come back to.