The local employees and the service tech from this store have been some of the friendliest people…read moreI've dealt with at Comcast. I had a modem issue because Best Buy sold me a refurbished modem as new, and as a result it couldn't be connected to my new Comcast account. The employees at this location have made what is normally a painful process less annoying. It's so different than the phone interactions I have had with national customer service reps from Comcast, who seem to always have trouble getting to the root of the issue. To return the Comcast modem I used for a week while waiting for my replacement from Best Buy, it took only about 5 minutes of my time, even though I went near closing time. No lines, and speedy service.

Xfinity has been nothing but a headache. Their customer service constantly gives false promises…read moreabout promotions, credits, and "locked‑in" prices that never show up on the bill. Every rep tells a different story, and none of it matches what I was originally told. My bill changes every single month for no reason, and when you call, they act confused or blame the previous agent. They'll say "we'll fix it," but nothing ever gets fixed. Credits don't appear, promotions disappear, and fees magically show up. It feels like they'll say anything just to get you off the phone. The inconsistency, the misinformation, and the constant bait‑and‑switch behavior make the whole experience feel dishonest.

My company recently used Longway Broadband Services for their ISP, VoIP and payment processing…read moreexpertise. I wouldn't go to anyone else regarding these services.

From the owner: LBS have been providing reliable B2B local and national broadband, engineering, and technology…read moreconsulting services throughout the country for almost two decades. LBS provides three main functions: 1. Provide Telecommunications consulting (technology planning, wireless, wired infrastructure, etc) 2. Provide Value Added Business Services related to telecommunications connections (Internet, Phone, Cloud, Cable TV, etc) 3. Provide electronics distribution (TVs, Phones, security cameras, servers, laptops, computers, etc)

Great service answered all my questions but I was really impressed with the installation team at…read morehow quickly and effective my new Directv system was installed without any hiccups.

From the owner: Cable-N-More has been serving the Nashville area sInce 2006. We have two locations, one in…read moreHermitage and the other in Mt Juliet. As your local DIRECTV Authorized Dealer, we can offer you quick service and the best program packages for all of your TV, phone and internet needs. Buy local, stay local. This business is veteran-owned.

My daughter stepped on her phone and broke it and I did not want to have to pay for a new phone. I…read morereached out and heard back within a couple of hours with a quote. A few hours later her phone is fixed!! He was prompt, kind, courteous and efficient! It only took him 30 mins and he came to our house! You can't get more convenient than that!! I never expected to have such fast service! I highly recommend if you need your phone repaired or a TV mounted! I will definitely use again!

Prior to arrival, Sohbe was extremely responsive. He was punctual, polite and professional with all…read morethe tools required. He also fixes iPhones! I would highly recommend his service.

I had Uverse for about 5 months now.. Can't be any more happier with it than I am now.. Unless it…read morewas free. :p I have the U200 package with 12mbps u/3mbps d and it costs me about 106 or so per month. Mind you this is a promotion rate for 2 years both of which it will stay 106 per month. I get about 290 or so channels and pretty clear HD channel content. I do wish they offered a few more channels in HD that Comcast didn't have either but I figure that's more on the channel bosses than the cable companies. Took about 3 hours to set up totally. Have had no problems with it so far. I honestly think that the review above me is paid by Comcast to write such reviews but whatever i guess... I'm pretty happy with what I pay for so no complaints here :)

Dre and Emma are the ONLY REASONS ATT GETS AT LEAST 1 STAR…read more AT&T will never be the Bell South or the South Central Bell before bought by a billion dollar profit company of which Corporate doesn't give one___about its customers proven by the fact that there is NO WAY TO CONTACT ANYONE IN THEIR IVORY BAT MAN STUPID TOWERS! But, today, a Fiber brilliant technician, named Dre, saved this illusive company a 5 decade customer! Not his bosses , cause I never received the 1 phone call I urged Dre, to ask for in a text to him or her or them. Now, let me interject that my experience is NOTHING as my home didn't burn to the ground in a fire, or flood, or obliterated by heavy rain and wind. So being upset over ATT IS nothing. However, four the last 4yrs, I have been harassed with threats of suspension and actually suspending me with no warning because I didn't want to change to fiber. A 50+yr customer, and the last actual suspension was eve of our big snowstorm, no warning, leaving me with no internet or landline. Thank God I have never let them upsell me for TV and cell; otherwise, I'd be out bigger time. So Jan 9. I made an appointment, dreading it cause firstly most reviews are about techs NOT SHOWING UP with NO CALL FROM ATT TO let those poor people know. Also worried about possibly having to dig to bury cables and install junction boxes etc. And though the agents via phone or chat are extraordinary as they are sweet, pleasant,& sympathetic, they have been either misinformed or given disinformation cause no 2 ever give same answer. And we have enough of that from our new administration FGS! So, there was no way TO KNOW if need trenches or what. When Dre arrived, from moment stepped out of truck, my stomach began to settle. And he instantly could see no digging needed as there was already a thingy on one of our utility poles and he could give me a line to my house. Not the "Air" method, but i think "Aerial."Whew! Then he began the install, a little drilling, a little line threading, hole right next to where my copper was in kitchen, perfect. And about 3hrs later he goes to make the connection with the alleged terminal on my street, (but to make another 3 or 4 hrs later shorter storywise) and couldn't and went to another not far from my street, and then another, come to discover THERE IS NO FIBER AVAILABILITY IN MY AREA! ALL THIS TIME OF ATT TARGETING ME, AS THEIR GUINEA PIG "INVOLUNTARY CUSTOMER " (REAL THING) NO FIBER! But DRE was not going to leave me high and dry, with no internet or landlines and he went through their tedious process of trying to get answers so he could PUT BACK MY COPPER INSTALL. THANK GOD , DRE decided against cutting down copper outside wire before install. Then he was told to tell me that I had to call sales, CALL, and tell them to revert me back to copper. Swear, y'all know how it is. 25 minutes till got agent and SHE, EMMA, IS SECOND REASON I DIDN'T QUIT ATT. I was so angry, and she was so perfect, sweet, sympathetic, fast, and Dre was still working and the 3 of us were actually laughing. Emma and Dre are angels! Almost 8hrs Dre with me, AND NOT 1 SECOND OF IMPATIENCE, HUFFYNESS, NASTINESS to me or toward ATT as they let us both down. HE was even keeled, calm, comforting, pragmatic, resolute! I love him! So, ATT, IF y'all aren't too busy getting rid of your DEI programs as commanded by FELON 47, ACTUALLY, in person, call Dre and Emma and tell them. "THANK YOU and that you appreciate them." Perhaps, a very big raise, too.

Best experience changing service providers! Briana helped my husband and I with a new phone…read morepurchase and transfer of lines from old service provider. We encountered some hiccups along the way (not her fault) but Briana stayed positive and patient throughout the entire process. She kept humor and smiles part of the experience and I can't recommend her enough! This hard worker deserves a raise!

don't bother buying this trash if you ever want to comprehend what's going on on your monitor,…read moreyou'd be better off strapping a wet condom to your tv and still get a better connection.