Ronnie was so helpful and great. The service was amazing and was a great experience switching my…read morehusband over to my plan with them.

Horrific customer service. I'm going to sue Verizon. After you buy your phone here it's all A.I…read more and you will get the same A.I. operator who will say 'What can I do for you?" and will never stop. The A.I. will say 'Sorry I didn't get that. Please repeat your question.' OVER AND OVER AGAIN.

Very local and have fast Internet for the price of $65 when nothing else is available in my area.read more

The worse internet service and customer service I've ever experienced!! The internet service has…read moregone down three times for a week at a time since getting the service five months ago and when I call them to find out what's going on, I get an "I'm not sure, we will call you back" and I never hear from anyone. My ability to work and earn a living doesn't seem to matter to them.

I bought a home in March 2025 where the previous owner had Flex Alarms. We were told by Trent…read morePercival, as was the previous owner, that we could take over the remainder of their contract so they wouldn't be penalized. (March-Sept 2025; they had already paid for 2.5 years) They acted as if this was helping us both out. Then Trent would tell me we will be there on a day at a certain time without asking me first. I had to tell him 3 times that didn't work for me and he couldn't just tell me when he was coming. Once they showed up unscheduled at 7:45am and he texted me that the tech was here. I was leaving for work. 3 other times a tech, Zach, was supposed to come and didn't show up. The front door sensor was broken so it was silently setting the alarm off which wasn't even armed so the police came and multiple times we had to call them off from coming. Jim Anderson, the owner reached out to inform me that if I didn't pay, even though we never had service or even set the alarm, he would be turning me over to his attorney. I explained the situation and even sent him texts proving all this. He said they didn't do anything wrong and asked if we could reset. He didn't care about us or that we were told lies, misinformed, or were trying to help the previous owner not be penalized even though they moved 6 hours away! He has told me I'm not honorable, I'm not following through, and that I will be paying his attorney's fees and costs. Buyer beware!!

One of the worst companies I've ever worked with. Customer service was horrible. I had to be the…read moreone initiating contact every time. Company customer service will never accept any blame and try to pin it on anyone else they can. Trent Percival was looking to make a quick buck instead of trying to actually help. Never reached out to help until I persistently called to get something done. Wouldn't recommend to anyone looking to have someone that does that their with pride and honesty

Highly recommend…read more Aaron and team have done all the A/V work throughout our home. Most recently they installed TV and sound system on a new stacked stone fireplace. They are not inexpensive, but we'd never consider anyone else handling any of our A/V needs. They are extremely knowledgeable, great communication, thorough, very detail and accuracy oriented.

I highly recommend Electronic Insiders for mounting your TV, installing home theater, whole house…read moreaudio, Wi Fi systems, etc. Years ago, the very personable owner, Aaron, installed my system and did a great job at a reasonable cost. Unlike other providers through the years, I have never been abandoned for service needs in lieu of more profitable customers. Just today I had a silly "user error" issue and he promptly sent his terrific young colleague to help me out. I will remain a client for life.

Scheduled appointment online and it was immediately canceled. I was prompted to book for another…read moreday. When I did, it was also immediately canceled and I was told it would be rescheduled again. After 3 days, the entire booking was canceled. Zero communication or explanation. Never once did I speak to a human being. Terrible company. Awful business model.

Came out twice to install a thermostat and both times after the service my furnace blew a fuse…read more Turns out that they didn't wire the thermostat correctly. I had a furnace company come out and they fixed the wiring that hello tech technicians did and then my thermostat and furnace worked fine. Hello Tech is a terrible company that doesn't know how to install a thermostat. They would not give me my money back.

I just made the move to NCA and could not be happier so far. They called ahead to get permission to…read morecome earlier than scheduled. They figured out the best upgrade to my panel. We moved up to cellular and they set me up for the mobile app to control my system. Now I get the best value for my monitoring. John and Sam were exactly the guys to trust to set up your security. Shooter... these guys are keepers!

Great service provider at great cost. Been with NCA for over ten years. ADT is very expensive.read more

If no stars were possible, that's what they would get. I prepaid my monitoring fee annually. I…read moredecided to cancel my service to go to a wireless system. I had three months and 20 days refund due me. I was told that I wouldn't be getting a refund because the company doesn't get a refund. Inter-Vac has no integrity. Never do business with this company, they steal customers money.

Our Central Vac system wasn't working. We assumed we would need to replace it, but the service guy…read morefirst got our system working again. We chose to replace it anyway due to the age, and the quieter, more powerful new unit. But, to fix the problem giving us the choice to postpone replacing if we wanted to, spoke volumes about their integrity, not to mention the skill of the serviceman. I highly recommend this company.

Guardian Security...locally owned…read more Friendly, prompt, knowledgeable & reliable. By Joe Duncan ,retired after 50 yrs in security.

Guardian provided top-quality products, installation, and service for us! Several technicians…read moreperformed the work, they were all great - hard-working, knowledgeable, and polite. They patiently helped us learn the features of our system. Also did a fantastic job mounting our TV! Office staff is wonderful as well. Excellent experience overall. I would highly recommend Guardian Systems!!!