This company is continuing to charge my card for services that I discontinued in December of 2024…read more I have numerous emails, calls, and texts requesting cancellation, however, despite this - I'm still being changed for service for 6 months since moving from my home. Do NOT work with them. It started well but it's been terrible trying to leave. They are BARELY responsive and don't follow through with what they say they will do.

I requested a quote through yelp nearly 2 1/2 years ago, and mike got in touch with me right away…read more In no time he came out and had us up, running, and fully secure. Never, ever had a problem with them. I mean, they are on the ball. I've set it off plenty of times...especially at the beginning...and if I don't get that alarm off pronto, they are calling me, my husband, and then kids in that order... Never had to reach the cops. Once I was home alone and my alarm went off...scared me to death...they called and I kept them on the line as I tiptoed towards the door it said was ajar. It had been the walk door of the garage,and my husband didn't close it good and tight...the wind had blown it open, tripping the alarm. Just very pleased. Wish I was this pleased with other Nashville service providers.

Deceptive. Manipulative. Dishonest. If you are approached by ADT Safe Haven, save yourself the…read morehassle, run around, and headache. They do not care about customers, do not have professional technicians, and sweep issues under the rug, stringing you along long enough to get you past your 1 year contract with them. I still have faulty equipment, have had SEVERAL service calls, and still have 3 ongoing issues that I've had since the start of my contract, yet I am paying for a service that isn't doing what it is supposed to do: provide security. Seriously the worst authorized dealer, experience, and customer service ever. 10 out of 10 do not recommend. Use anyone else but them.

My installer was rude and negative to all my concerns. After I ordered an additional $450…read morecamera/floodlight from ADT, it was up to me to have an electrician wire and install a mounting bracket for it. After this was completed I made an appointment to have ADT adjust the camera and incorporate it into my system. On the day of the appointment no one showed up and I was informed that someone at ADT, without a call, a message or an email, CANCELLED the appointment. Im sure it was my original installer whom I requested not be the one to come to my home again. Customer service did not care and refused to help me!!!

Raul did a great job on my TV mount, for my 70" tv labor and equipment including the mount was…read morefairly priced at $200 (Mar. 2020) Wires were hidden too. Raul came on time and helped carry and unbox the tv (it was too heavy for just me so appreciated the help with this). Gave recommendations for installing sound add ons too, highly recommend.

I cannot say enough good things about the service I received from Raul and Handy Home Service. I…read morereached out to him on 4th of July about mounting a TV in my home. I expected to hear back from him the following week after the holiday but he called me back within 10 minutes, and was able to come out that same day and had the TV completely mounted within an hour. All of this ON A HOLIDAY!! Amazing service, high quality work, and very reasonable prices! It was an all around great experience!

So earlier this month I had an eroneous charge from Unlimited Security. I promptly reached out to…read moreLinda, who put me in contact with her book keeper who got straight to work on resolving it. I am so grateful for the great local service I get from Unlimited Security, and while it too just over a week to get things sorted out, everything was fixed and put back in it's place in a timely manner due to the tireless efforts their bookeeper. I have no plans or reason to take my busienss elsewhere because the service provided by Unlimited Security at all levels is excellent and the standard by which I hold all other service providers I deal with to.

Unlimited security provided great, timely service and installation. I feel confident that if and…read morewhen we ever need any service from them they will be right there to help!

My daughter stepped on her phone and broke it and I did not want to have to pay for a new phone. I…read morereached out and heard back within a couple of hours with a quote. A few hours later her phone is fixed!! He was prompt, kind, courteous and efficient! It only took him 30 mins and he came to our house! You can't get more convenient than that!! I never expected to have such fast service! I highly recommend if you need your phone repaired or a TV mounted! I will definitely use again!

Prior to arrival, Sohbe was extremely responsive. He was punctual, polite and professional with all…read morethe tools required. He also fixes iPhones! I would highly recommend his service.

I cannot say enough about Cory, the owner, and the quality of his work. The job he did for me was…read moresmall compared to some of the big jobs he does, but he still treated me like I was the most important client he had. The install went very well, and I couldn't be happier with the results. The value I received for the service and products I purchased was top notch. He didn't leave until everything was hooked up, working properly and all work areas were clean and tidy. He even took the time to go through how everything worked. Most would have just handed over an instruction manual and said good luck. He treated this job like it was going in his own house. Highly recommend!!

From the owner: At Lumora AV & Lighting, we create seamless smart home and entertainment experiences for families…read moreand luxury homeowners across Greater Middle Tennessee. With 15+ years of expertise in high-end residential systems, we deliver technology that blends style, simplicity, and performance. Our specialties include: • Whole-home Audio & Video – multi-room music and entertainment systems • Custom Home Theaters – immersive cinema design with premium sound and visuals • Golf simulators – state-of-the-art setups for practice, play, and entertainment • Smart lighting & permanent architectural lighting – tailored ambiance indoors and outdoors • Home automation – intuitive control of lights, climate, shades, and more • Security & surveillance – video doorbells, cameras, and smart locks for peace of mind • Wi-Fi & networking – optimized home networks for speed and reliability • Outdoor entertainment – TVs, speakers, and lighting built for gatherings We work hand-in-hand with homeowners, builders, and designers to ensure every detail is planned and executed to perfection. Our reputation is built on clean installations, easy-to-use systems, and lasting support. At Lumora, technology isn’t just installed—it’s designed to enhance how your life, entertain, and relax every day.

I just made the move to NCA and could not be happier so far. They called ahead to get permission to…read morecome earlier than scheduled. They figured out the best upgrade to my panel. We moved up to cellular and they set me up for the mobile app to control my system. Now I get the best value for my monitoring. John and Sam were exactly the guys to trust to set up your security. Shooter... these guys are keepers!

Great service provider at great cost. Been with NCA for over ten years. ADT is very expensive.read more