Life experiences have made me really appreciate the feeling of security. I moved into my house…read morerental a couple years ago and Mike's company came recommended from someone...I honestly do not remember who it was; I wish I could give them a hug! I guess I had never experienced a local security company or thought to even go with one. But I did! I am so glad I did. I recently contacted him because I was moving from Nashville and needed to cancel my subscription. I forgot how awesome he was. He is the only person that works for his company. He is personable and professional and remembered facts about me from 2 years ago. Who does that? No contracts. Just a flat fee a month and I did not even have to purchase equipment. I was reminded of the care he took in installing so as not to cause permanent damage to the property. He was so quick. I can only hope that the next security company I use is has high quality as he and his business is. Amazing customer service.

This company is continuing to charge my card for services that I discontinued in December of 2024…read more I have numerous emails, calls, and texts requesting cancellation, however, despite this - I'm still being changed for service for 6 months since moving from my home. Do NOT work with them. It started well but it's been terrible trying to leave. They are BARELY responsive and don't follow through with what they say they will do.

Michael Beets was punctual (actually early!) and very knowledgeable and explained the issue well.read more

I love being with Preventia! They're customer service is top tier and they're there when you need…read morethem! Very knowledgeable and they care about keeping your family safe!

I just made the move to NCA and could not be happier so far. They called ahead to get permission to…read morecome earlier than scheduled. They figured out the best upgrade to my panel. We moved up to cellular and they set me up for the mobile app to control my system. Now I get the best value for my monitoring. John and Sam were exactly the guys to trust to set up your security. Shooter... these guys are keepers!

Great service provider at great cost. Been with NCA for over ten years. ADT is very expensive.read more

Deceptive. Manipulative. Dishonest. If you are approached by ADT Safe Haven, save yourself the…read morehassle, run around, and headache. They do not care about customers, do not have professional technicians, and sweep issues under the rug, stringing you along long enough to get you past your 1 year contract with them. I still have faulty equipment, have had SEVERAL service calls, and still have 3 ongoing issues that I've had since the start of my contract, yet I am paying for a service that isn't doing what it is supposed to do: provide security. Seriously the worst authorized dealer, experience, and customer service ever. 10 out of 10 do not recommend. Use anyone else but them.

My installer was rude and negative to all my concerns. After I ordered an additional $450…read morecamera/floodlight from ADT, it was up to me to have an electrician wire and install a mounting bracket for it. After this was completed I made an appointment to have ADT adjust the camera and incorporate it into my system. On the day of the appointment no one showed up and I was informed that someone at ADT, without a call, a message or an email, CANCELLED the appointment. Im sure it was my original installer whom I requested not be the one to come to my home again. Customer service did not care and refused to help me!!!

So earlier this month I had an eroneous charge from Unlimited Security. I promptly reached out to…read moreLinda, who put me in contact with her book keeper who got straight to work on resolving it. I am so grateful for the great local service I get from Unlimited Security, and while it too just over a week to get things sorted out, everything was fixed and put back in it's place in a timely manner due to the tireless efforts their bookeeper. I have no plans or reason to take my busienss elsewhere because the service provided by Unlimited Security at all levels is excellent and the standard by which I hold all other service providers I deal with to.

Unlimited security provided great, timely service and installation. I feel confident that if and…read morewhen we ever need any service from them they will be right there to help!

Raul did a great job on my TV mount, for my 70" tv labor and equipment including the mount was…read morefairly priced at $200 (Mar. 2020) Wires were hidden too. Raul came on time and helped carry and unbox the tv (it was too heavy for just me so appreciated the help with this). Gave recommendations for installing sound add ons too, highly recommend.

I cannot say enough good things about the service I received from Raul and Handy Home Service. I…read morereached out to him on 4th of July about mounting a TV in my home. I expected to hear back from him the following week after the holiday but he called me back within 10 minutes, and was able to come out that same day and had the TV completely mounted within an hour. All of this ON A HOLIDAY!! Amazing service, high quality work, and very reasonable prices! It was an all around great experience!

My daughter stepped on her phone and broke it and I did not want to have to pay for a new phone. I…read morereached out and heard back within a couple of hours with a quote. A few hours later her phone is fixed!! He was prompt, kind, courteous and efficient! It only took him 30 mins and he came to our house! You can't get more convenient than that!! I never expected to have such fast service! I highly recommend if you need your phone repaired or a TV mounted! I will definitely use again!

Prior to arrival, Sohbe was extremely responsive. He was punctual, polite and professional with all…read morethe tools required. He also fixes iPhones! I would highly recommend his service.

Elderly customers beware - predatory contract tactics…read more Vector Security has shown my family exactly how little they value elderly customers. My in-laws are in their 80s and living on a fixed income. They have one year left on their contract and are moving. When we contacted Vector to explain the situation, we were basically given an ultimatum: * Pay around $600 to cancel (essentially being forced to pay out the rest of the contract in one lump sum), OR * Move the service to the new house and be locked into a brand-new 3-year contract. No reasonable middle ground. No senior consideration. No flexibility at all. In my opinion, this is predatory and unethical, especially toward elderly customers who are simply trying to downsize and live within their means. Vector is fully aware they're dealing with people on a fixed income and still chooses to trap them in either a large fee or another long-term contract they don't want and didn't ask for. We asked about alternatives: * Could we transfer the remaining year to someone else? * Could we downgrade to a cheaper plan for the last year? * Could they reduce the fee given the circumstances? Every answer was basically no. The message was clear: pay up or sign another long contract. This experience has completely destroyed any trust we had in Vector. If you're considering them--especially for aging parents or grandparents--ask very direct questions about what happens if they move or their situation changes. Based on how my in-laws have been treated, I would strongly recommend avoiding Vector Security and choosing a company that doesn't exploit loyal, elderly customers with rigid, one-sided contract traps. STAY AWAY FROM THIS COMPANY- BEWARE.

HORRIBLE SERVICE, HORRIBLE TECHNICIANS - I am convinced you could rob my home and they aren't going…read moreto do a single thing. They convinced me my equipment needed upgrading and NOTHING Works, GOOD LUCK getting someone on the phone. TERRIBLE. If there is an Owner or General Manager reading this, You are a failing at your job.