For the past year, I have been asking DAN to confirm the availability of medevac services from a particular island in the Bahamas. Our small island has a runway, a medical clinic, and doctors. I get the runaround and no straight answer from management, and the CEO Bill Ziefle.
Their policy offers coverage, yet they will not confirm. This coverage or the lack thereof could make the difference between life and death. Best they simply say no, and not leave the members like me wondering, what if??? DAN should also change their policy language found on page 28 of their handbook. It is misleading and borders breach of contract. DAN, I am standing by for coverage confirmation. read more