Echoing similar sentiment, when I was pricing out an auto insurance policy. I was letting Josh know…read moreI was going with another provider he pushed back with "I just did all that work for nothing?!." I felt pressured to go with them. Finally when it did come time to move to another insurance provider they became unresponsive and unhelpful on cancelling my policy. They would not answer questions. They don't go to bat for their customers and advocate for them. Lacking professionalism and and only seem self-serving.

Lipstone has managed my Home & Auto for just over two years…read more However, this week I asked Josh to run a quote on a new rental property. I had a different agent (new acquaintance) run a quote, just to compare. I decided to go with the other company as the policy was a little better and less expensive. I emailed Josh to let him know, and things got awkward quickly! tl;dr If you get a quote from Josh, you'd better go with him or his feelings will get hurt (see email)! He stopped replying to me, by the way.

Impossible to get a response from these people about what should be simple questions regarding…read morepolicies they manage for you. Incredibly frustrating dealing with them - you contact 1 person and get a response from a different person sometimes weeks later. Unacceptable way to do business, especially as an insurance broker.

I love that it is personable, local, and all my interaction has been great - helps me understand…read morewhat is going on with my insurance and I'm never bugged about anything new or pursued to get more than what I need. It's just nice to know that a phone is answered by a person, and if not, messages are promptly returned - there are little touches like birthday calls and things like that just make it feel like an extension of my home rather than some nameless corporation.

I've been insurance with this office for many years now and their response through text during…read moreoffice hours is mind blowing, it's the best experience and customer I've ever had with any insurance compan. Highly recommend them!

I just don't know where to begin! Jeff Langlois and his staff has been a part of my family for…read moreyears!!! They are so professional, their customer service is excellent, and they go above and beyond to make sure that my family and I are taken care of! Maribel checks in with me on a monthly basis. She helps to keep me on top of my accounts for my personal and business. My father passed away in 2016 and Jeff and his staff were right there with us every step of the way. He called to check on us to see if we needed anything. He brought documents to us. There are so many things that Jeff has done for my family throughout the years. Jeff is not just our insurance agent, he is like the brother that I never had. I'm so grateful for him and his staff. I highly recommend Jeff Langlois !

This is a great insurance company. I have had my auto insurance through this company for years…read more My rates are very affordable and MUCH cheaper than the previous company I used. I liked them so much that I had them arrange my mortgage insurance a couple of years ago as well. Just recently, I added life insurance policies for both me and my husband. Pretty soon they will have my whole life (just insurance speaking of course...lol) in their hands. Everyone I have spoken with there has been so friendly and I've never received a voice mail when calling. They always answer and very willing to help with whatever my need is at that time. Great company and wonderful people.

I'm very impressed by the honesty and sincerity shown to its customers from this insurance company,…read morewhether the people are living in the area, or who are looking forward towards living there. I hope to come to Raleigh because the area is very nice and that the people are friendly. I wish i had mountains in my neighborhood, like the ones in Carolina. Have a nice day! And though i wasn't born yesterday, i am proud of their longevity to the community they serve.

My husband and I get all of our insurance (home, auto, health, etc) through Carolina Insurance…read moreGroup. You WILL NOT find better rates from another agent! Toward the end of last year when we had to add our new baby boy to our health insurance, we went straight to Ray, knowing he would give us options with the best rates and coverage, and he indeed, delivered. If you're like us, you're probably paying for Homeowner's Insurance throughout the year via an additional amount on your mortgage, which is put into Escrow. Again, like us, you enjoy the convenience of allowing the mortgage company to pay the insurance from this Escrow account, so you don't have to think about yet another large bill (hello, property taxes) every year. If this sounds like you, CALL CAROLINA INSURANCE GROUP, because you're probably overpaying! We have the same coverage we've always had, but after asking Ray to price some Homeowner's Insurance for us, we're paying $800 LESS per year! We still don't have to worry about an extra bill, since it's built into our mortgage payment, but we're now paying less on that bill every month (without even refinancing)! You owe it to yourself and your family to make sure you're not overpaying on your insurance. Think about what you could do with that extra cash each month!

Ray has always helped me by finding the company that works best for my budget and needs. My…read morecurrent insurance company, Travelers, did an awesome and thorough job with both my car and house damage. Very quick turn-around and very professional!

Great service by Steve. He was very helpful in transferring my insurance from out of state as well…read moreas saving me a lot on my monthly payment. Thanks!

Great rates, awesome service. I recommend checking them out for quotes on autos and home!read more

We switched to Barber Insurance last year and honestly wish we had done it sooner…read more I didn't realize how little I understood about our coverage until they walked us through it. They explained everything in plain English, answered all of my (many) questions, and never once made me feel rushed or pressured. It felt more like sitting down with someone who had our best interest in mind than a typical insurance conversation. They also found a couple of gaps in our coverage that could have been a big deal down the road. That alone made the switch worth it. Any time we've needed something, whether it's a quick question, proof of insurance, or reviewing a policy, they're quick to respond and super easy to work with. It's just nice knowing there's a local team you can call who actually knows your name. Highly recommend if you want insurance to feel straightforward and stress-free.

I have been working with the team at Barber Insurance (Mark, Dawn and now David) since we moved to…read moreNC 13 years ago. They are outstanding. They have the benefit of a wide network of insurance providers, but still maintain that family business approach. They know their customers by name and personal service is their focus. I recommend them to anyone who asks.

I have had insurance with this agency about 20 years and they have always been on point with…read moreservice and help. Thanks guys