Will be a customer for Life here. Super honest so much so that Tom will be transparent if others…read moreare able to offer a better deal or cheaper alternative. Louisa does a great job communicating and have had a great experience 100% of the time I have come in over the last few years.

Whatever we need, and some, all there are FANTASTIC. The reviews are accurate. Tom is honest and…read morewill make sure you get the best price and the best service. Richard is terrific. Louise is couteous and they are all down to Earth and professional. Me, my son and his wife have been going there 7+ years.

The service here was prompt. Did a state inspection, oil change and got a new wiper blade in about…read morean hour and a half The earlier you come the faster it'll be The waiting room was clean with a cool fish tank. Enjoyable experience overall. Would come back.

Very professional tire sales and installation. Staff was very knowledgeable and helpful.read more

I moved in the area a few years ago and on recommendation from a bud I started using a mechanic up…read morein collegeville who is good but due to a small staff, a long turn around time and a 1/2 drive to get there I recently decided to find a new mechanic near by. I put in a 10 mile search radius in the area on Google and after a few phone calls settled on a short list with Willistown Auto Repair among them. I decided to give them a shot and I am glad I did. In this world where integrity is scarce its good to see some businesses still exist where that matters. I had a lot of repairs that where needed to get my SUV through inspection. I had to spread out the repairs so as to budget them in with my paychecks. Each time they gave me a quote on a job they stuck to the price. No last minute suspicious surprises on my bill just straight up what they told me they'd be. The repair work was high quality, prices reasonable and there were quick turn arounds - No more than 48hrs on any of the three repairs. I am relieved to know I found a solid auto repair shop nearby I can trust to get the job done right when needed, wont over charge me and are polite and professional. I sincerely highly recommend Willistown Auto Repair.

Excellent service. Highly skilled mechanics. Customer of forty years. I offer my highest rec.read more

Had transmission repaired $3000 drove home to Lewes De broke down two days later wanted me to pay…read moreto tow it back to at my expense then told me it was a wire short in the transmission $500 later when I picked up the van they were telling a costumer the BS about a wire short do not trust them

This is "The Place" to go to for Transmissions and friendly people too. Always helpful and…read moreinformative.

I have been going to McLaughlin's since 2023 and I plan to while I live in the Northeast PA. For…read morecontext, I am a young adult who knows nothing about cars and can easily get scammed. A typical call between Rick and I goes something like "Blah blah blah car stuff and information I should probably know about" and I say, "okay whatever is best!". That is the type of interaction where I could get scammed to an insane extent but Rick always has my back. I've dropped by car off many times when there was an engine light on or I just did not feel comfortable driving it, and it is typically repaired within the same day (and if not, within 2 days MAX). My boyfriend who worked as a mechanic eventually ran the numbers and said that Rick does really good work and is very honest and prices it reasonably. Through out the years, I've gotten the starter replaced, frequent oil changes, and my inspection. There has NEVER been an issue with Rick or his work.  As someone who could really only tell the difference between an SUV and sedan and poured coolant in my power steering the one time I tried to work on my own car (which shows how inexperienced I am and trust me, I've tried learning. Cars don't work well with my brain), Rick has always provided the absolute best work. I am located in Philadelphia at the moment, and I still will drive to Rick's just so I can support the business and go to someone I trust. I highly recommend!

Mclaughlin's is very transparent and got me in quick for a state inspection. My car is running…read moresmooth no issues. I will definitely be coming back to this place in the future

Recently joined a friend of mine on her search for a new truck to pull her anticipated new & larger…read more5th wheel camper. She did her homework online & found a nice Ford that would do the trick out at Keyser & Miller. We arrived ahead of her scheduled 11 am appt but no matter, Karl was there & ready to help. We looked over the vehicle & asked Karl many questions about it. We took it for quite a long ride so she could see how it handled on the highway & not just city streets. He was very accommodating & never made us feel rushed or that he was not being truthful. A couple of times he had to get answers from a manager but had no problem doing that for us when he didn't know the answers. After several hours at the dealership we all sat down to talk. Again, Karl was not pushy & never made us feel like he just wanted to make the sale. In the end my friend decided to buy the truck. The following day she came back to pick it up, all detailed & ready to go. A verified "Happy Camper".

The service department is a mess and they scammed me. Took three tries to have them change an air…read morefilter and rotate tires because they did not send the video/tell me about recommendations initially, and then, they had so much turnover that they claimed not to know why my car was there (they never asked and I texted, but they ignored me). Then, they charged me for services that (1) they told me would be free; and (2) that I had pre-paid for in my oringal sales contract. And the "service advisor" kept arguing with me/claiming that I was trying to scam them. Horrible service from start to finish. I will never return.

I've found this place to be affordable, and do a great job on my repairs…read more Since I had relocated to this area, it was a relief to find a place I could trust to give me good advice, good service and at a reasonable cost. They even provided a ride to my office when I dropped my car off. What more can you ask of an auto repair shop?

This was excellent customer service, they got us in extremely fast, and even took the time to look…read moreat some other issues. They had cool cars to look at in the mean time and they are dog friendly! Awesome place.

Mike is a super busy guy, but a master mechanic and body work expert. One of the last good places…read moreto bring a classic in the area for work, just be prepared to wait a bit to get in.

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.