We hired Excel Contractors to build a deck over an existing concrete patio. Elias listened to what…read morewe wanted and drew up a plan that fit our wants and needs. From the start to end everyone kept us informed of all aspects of the project. Great communication! The crew was professional was professional and cleaned up every single day. We enjoy our deck daily. We will use Excel Customs for any future needs and highly recommend Excel!

We had Rob and his team build us a $15k custom privacy fence. It offers no privacy, as the finished…read moreproduct does not match the drawing we approved. The project was completed several months later than promised. Boards are crooked and paint was chipped off the metal toppers. He is refusing to "spend $1000s more" on decking to correct the issue because I won't remove my one star review on Google. Communication throughout the process was like pulling teeth unless a payment was due. The only time he responded promptly was the day I wrote said review, and he only texted me to tell me I was rude. No apologies, no effort to correct the problems with craftsmanship. There's a reason this guy has a list of people suing him-- the circuit court search results say more than I ever could-- he's a con artist, and is pretty darn rude himself!

We scheduled routine inspection on our air conditioner. Southport added refrigerant and 3 days…read morelater our unit stopped working. Southport tried convincing me to buy new unit. This went on for days until I had a different company come out for a second opinion. The new company found that the Southport tech left the service cap off after adding refrigerant so it all leaked out!!! Southport had 3 different techs come before we got the second opinion....either it is gross incompetence or a scam!!!! You decide. I cant believe the level that they went to to try and get me to buy new unit when mine is only ten years old and worked fine until Southport came for the routine inspection. Thanks to the second opinion I have a perfectly working unit again.

Excellent and efficient sales process and quality products that were installed quickly and…read moreefficiently.

Absolutely outstanding. Very professional and helpful. Next up, hanging my tv. The installation was…read morefast and well done.

I needed a shed installed that I had purchased at Home Depot. The shed was too large for us to put…read moretogether. It was delivered by Home Depot and they gave us names of people who could help put it together. Jarid responded and communicated with us what we needed done and where it was going to be placed. He asked for photos of the location and said he could help and and then gave us an estimate for the work. We decided to say yes and he came out a few days later with a team worker and together they got the project in a fast time frame. The shed looks really nice and he did a very good job. I would highly recommend Jarid for work that needs to be done on home projects.

We had trouble with our Central Air. This is a Sunday evening, so called to leave a message for…read moreMonday am. They have 24/7 Service. Here in 25 minutes. Fixed no problem.David B. Was polite, professional and very business like. Thank you so much!! Debi Nutting

A big thank you to Square One Heating & Cooling, Burlington for their excellent staff and service…read more Justin and Caleb installed a new air conditioning unit last month and were very nice to work with. I was impressed with how well they worked together as a team. I felt the cost was reasonable. I recommend using Square One for your heating and cooling needs. You won't regret it.

Great service, done extremely quick. Owner is very responsive. Will use again for other things I…read moreneed around the house.

We had a very good experience with Vince. He was very accommodating in his availability. He fixed…read moreand explained to us the problem with our heater. We actually have 2 heaters and he cleaned them both before he left. His rate was very reasonable as you are not only paying for his actual work but his expertise. Highly recommend!

Mike Rizzo (2 seasons heating and cooling) is terrific! He is prompt, hard-working, and fair. My…read morehusband used the wrong filters in our new furnace. It was only six monthold and it and it was wrecked. Mike was was so compassionate that when he replaced the motor in our furnace, which we were obviously charged for, he then waived the labor charge he always uses high end products and offers a ten year warranty I'll never use anyone else He is the kind of person that I truly enjoy doing business with !! Sincerely, Kim and Steve Flynn PS shout out to Allie (the office worker) She is awesome as well !!

I have learned that honest and reliable heating and air conditioning contractors are few and far…read morebetween after dealing with another contractor in the Lake Geneva area. When I was shopping for a new heating and AC unit, I received three bids. I chose Two Seasons in Walworth and Mike explained the various units available with expert detail. I then called my friend in Illinois who owns a Heating and AC company and was informed that the price was good for the work specified. I must say, I haven't been disappointed and want to recommend Mike Rizzo and Four Seasons to everyone! As a property owner in another state, one thing I've learned is when you find an honest and reliable company, you stick with them. I had a service issue with and Mike came out within a few hours and corrected the issue without a problem. I would strongly recommend Two Seasons and Mike Rizzo. He's a great guy who stands behind his work.

Excellent service, flexible times for estimate and labor. Thank you for taking down our old wood…read morefence, installation of tall new wood fence. and cleanup! We appreciate the reasonable price of quality material and workmanship. Well done North Stars!

I had both plumbing and electrical people come out and the plumbing person had told me that the he…read morecould not do the service so he just charged a small fee for coming. However he did say that if there was services actually performed it would have been around $600 flat fee for basic service. I thought that was a little high for replacing a outdoor faucet and parts and so on. But he was very helpful. The electrician came out and he did a wonderful job figuring out where the problem was but for the electricians they're charging a flat fee of over $400 and to assess the problem and do basic repairs. Now he assessed the problem but he could not repair it without additional costs which he estimated to be about $1500. So I still got charged but no repairs.

Caused my working furnace to fail, the house froze, leaking pipes…read moreand they refused to make the repairs that they caused. On October 22 2025 I had Master Services perform an annual service on my Carrier furnace. The furnace was working well with no issues but I wanted to do the annual service as recommended. Morgan the technician poked around but I did not see any of the standard procedures done like I am used to seeing from other providers. There was a tremendous sales pitch pressure from the tech spending more time on how I can purchase a new furnace from their company, even though our furnace served us well and was in excellent condition. I paid the bill and he left. Oct 24 2026 just two days after service The furnace failed to start and we were in cold weather for several hours. So I called the company back asking why the furnace is having this problem right after the tech worked on it. Morgan came back and blamed it on a blown 3A purple fuse which never happened before. He said he did not have a fuse in his truck, luckily I had 3 of those in my fuse kit in my truck so I gave him my fuses, he started switching wires around burning 2 more of my fuses and finally he got the wiring right and the 3rd and last fuse worked and the furnace started to work. He did not seem sure of what is happening or what else to check for. We had to make a trip out of state to visit family but we always leave the heat on in cold weather just to be safe and we turn the main water valve off and drain the pipes. Jan 28 2026 We returned to the house to find there was no heat in the house and the toilet tank and bowl had blocks of ice in them. The bathroom sink trap was cracked from ice and the shower valve was busted along with the kitchen sink not draining. A pipe also sprung a leak in the basement. There was also a strong natural gas odor in the house. We called again and they sent another tech Mitch who showed up with three space heaters to thaw the house plumbing out but could not get furnace started he also confirmed the gas smell to be present he said the gas coupling inside the furnace was not tightened enough from when they did the first service. He did not bother to check the ignitor but did after I asked him to check it. He said the ignitor is bad and he will call me back the next day with a price as he claimed did not have a replacement ignitor in his truck and he estimated the price would be around $600 a part that cost under $30 He left us with no heat and a gas leak while I slept in the house in the extreme cold snap in January I could have died from both the cold and the gas leak. Jan 29 2026 Mitch never called back to come replace the ignitor. I gave up and had to call ANOTHER company to get our heat working. They came over and figured the problem in 5 minutes replaced the ignitor and tightened the gas coupling which was left loose by two technicians from Master Services. My bill was $357.44 and our furnace is working well since till the writing of this review March 23 2026. Jan 30 2026 Plumber Eric from Master services came over replaced the frozen sink trap that they caused to fail from freezing and charged me $154.83 He also gave an estimate of $1700 to replace the leaky pipe that they caused to freeze up due to low quality work. I refused to do this and feel they must take responsibility and fix what they broke. I had to replace the shower valve myself and get the kitchen sink flowing again. Several phone conversation with manager Juan did not help as he insisted they have to charge me for pipe repairs that would have never happened if they did not cause the freeze. My pipe is still dripping and they totally ignored the problem. I see that a Mr. Kyle Burroughs listed as general manager on the better business bureau website so Mr. Burroughs if you are reading this Please intervene to rectify this problem. You can get my contact information from your service department records. All I need now is you send a plumber to replace the pipe section that is leaking so we can put this nightmare behind us. Victor G Please respond