Lucky, Scott and their whole team is wonderful !!…read more I've worked with them for new house purchase as well as the refinance and had very pleasant experience working with them. They are very knowledgeable, professional and helpful. They kept me informed during the entire process. I would definitely recommend them for anyone looking for buying a home or refinancing existing loan.

I was very lucky to have found Scott Wise and team. Scott promised me an incredibly low rate and no…read morecost refinance and he ended up delivering the same promised rate at an even lower cost (I got paid to refinance due to lender credit). I highly recommend Scott and his team to everyone. Extremely professional, fast and transparent.

Very disappointing experience overall…read more I was actually warned about this company beforehand--even by people associated with them--but I didn't expect it to be this bad. The home was not move-in ready, and issues started immediately. Instead of being resolved, the same problems kept coming up, requiring multiple visits that never fully fixed anything. Communication has been poor throughout--slow responses, lack of follow-up, and no real sense of urgency. It's been stressful and inconvenient having to deal with ongoing maintenance problems. Honestly, I'm just waiting for my lease to be over because that's how terrible this service has been. Would not recommend if you're looking for a professional or reliable rental experience.

The Bay area market is uniquely challenging both for the high demand and the restricted supply of…read moreready-to-move-in properties. The team at Pacific Point (Amit, Chandan, Diksha, Brian) were super helpful and helped us navigate every step of the process right from shortlisting properties, to putting in bids (multiple bids before we won!) and then successfully financing & closing. Most importantly, they had my interests at heart and made sure that we chose wisely and bid sensibly, even if it prolonged the process a bit. Have great things to say about EACH of the Pacific Point team members - highly recommend!

Chris is an extremely detail-oriented and professional. He carefully reviews every document you…read moreprovide to ensure it fully meets the requirements before submitting it to the underwriter. Because of his thoroughness, the underwriting process moves very efficiently, with little to no additional documentation requested. He explains each step of the loan process clearly and patiently, making sure you understand what is needed and why. His communication is transparent and organized, which makes the entire experience much less stressful. Thanks to his careful preparation and proactive approach, my loan was approved very quickly and smoothly. I truly appreciate his professionalism, efficiency, and dedication. I would highly recommend Chris to anyone looking for a knowledgeable and reliable loan officer.

Sometimes, when you see reviews on Yelp and most or all of them are 5 stars, you wonder if someone…read morepaid all their friends and relatives to write reviews, LOL. In this case no need for doubts, Chris deserves all of the 5 star reviews. He made the whole process as painless as possible and was super responsive when any questions or issues came up. Highly recommended!

Short Story: They bounced (returned) a check for $370k after being told in person that it was…read morelegitimate and there was plenty of funds to cover it. Long Story: I am the trustee for a trust. I went into the San Ramon branch on 11/7, the day after the final deposit (wire) into the trust checking account. The money was already in the account and ready to be distributed. I told the staff that there would be 2 checks (debits) coming in to that account for ~$370k each. I told them who they were for and, since there would be no more income for the trust, to close the account when both checks cleared and the balance was zero. I told them that I was heading out of the country in 2 days and wouldn't be available for a week. I asked if they needed anything more and was told they put the notes into the account and all was set. I was then called the next day to approve one of the checks. I told them I already did that and there would be one more check and make sure it is processed. Then, while I was out of the country and no phone access, I received an email from my office saying that Fremont Bank needed to talk to me. I had to pay $30 for a phone connection. It was after hours and they don't have an answering machine or service. So, called again the next morning and was told they bounced (returned) the check already because I wasn't immediately available to confirm the check. These people are incompetent. While I had phone service I called the corporate headquarters and filed a complaint. I was promised someone from HQ and San Ramon would call me back. No one ever did. When I returned, I spent another $30 to wire the money to the beneficiary (they didn't want me to do that but now had no choice). I used the Danville branch this time. It took about 30 minutes to get the wire handled and was assured that they would close the account as soon as the wire went through. Today, I received a call from the San Ramon branch demanding that I make a deposit or they would close the account. I would use a stronger word than incompetent but Yelp would likely not allow my review. Don't use Fremont Bank unless you want to waste your time.

I went in to this branch on October 18 2024 to close a cd, open another 1 and get cashier checks…read more Bijal, Grace, Natalie, Mona and Gabe were all fast efficient and friendly and made all the transactions very smoothly. They Also were very patient as well. Thank you to the staff and I would recommend this place.

I had a great experience with KeyPoint Credit Union. The staff was extremely helpful, professional,…read moreand responsive throughout the entire process. They made everything easy to understand and took the time to answer all my questions, especially when it came to my loan and overall banking needs. What really stood out was how supportive and patient they were. I never felt rushed or overlooked--they genuinely cared about helping me find the best solution. The process was smooth, efficient, and stress-free. I highly recommend KeyPoint Credit Union to anyone looking for reliable banking services and a team that truly puts their members first.

If you're looking for a financial institution that truly values relationships, KeyPoint Credit…read moreUnion in Dublin is it. Sam provided some of the best customer service I've experienced anywhere -- not just in banking. He took the time to understand my needs, explain options clearly, and made sure I felt confident in every decision. His approachable, down-to-earth demeanor made the process smooth and enjoyable. The entire team operates with an above-and-beyond mindset that's rare these days. Their products and services are AAA plush -- competitive rates, excellent offerings, and a genuine commitment to members. If you're still with a large bank, it's time to rethink that relationship. Join KeyPoint Credit Union and experience what truly customer-centric banking feels like.

Absolutely wonderful. We worked with Jocelyn to buy our place in san francisco and it was so much…read moreeasier than i thought it was going to be because of her. She really understood what we were looking for and honestly helped us find things we didnt know we wanted. Was an incredible help navigating the neighborhoods of SF and knowing what the good areas are and what the nice up-and-coming ones are too! If we sell the place sometime in the future im definitely coming back to her! Sure responsive, super helpful, and super knowledgeable. Totally deserves a 5 star review

I used Jocelyn as my mortgage lender and as my broker. Jocelyn grew up in the area so I trusted her…read morelocal knowledge of East Bay for my home purchase. I learned a bunch working with Jocelyn. She was patient as I incessantly asked her questions night and day. I was also surprised at her expertise in market psychology, as she knew the demand for particular styles of houses and what they would go for. I was able to get my offer accepted and not overpay based on her insight. Her experience shows when walking homes and she's able to calculate rough renovation estimates on the spot. Jocelyn is a knowledgeable and honest broker - highly recommended.

First home buyer here! Jay has been absolutely helpful in our journey in home ownership, not just…read morethe securing mortgage part. He was my go to person for all things financial related to home ownership and he knew i could count on his honest advice. He always delivered the honest feedback regardless whether or not we'll end up with his services or not. He also did fair price and rates comparison with other providers and was always available to answer any questions or take those lengthy calls if needed. But not just that, he also offered the best rates in the town which always helps financially. 10/10 from us. I'd highly recommend working with him and his team!

Great job with our initial loan and refinances. Clear, proactive, professional, and helped educate…read moreus along the way.

Completed our refinance with Tom earlier this year. Tom was very thoughtful in guiding us through…read morethe process and helped us get good rate and lender credit. Highly recommended!

This is my second time working with Tom, and it's always a pleasure. His expertise is outstanding,…read moreand he consistently goes above and beyond to support his customers. Throughout the process, he was proactive, responsive, and committed to helping us secure the loan amount we needed while ensuring the closing happened as quickly and smoothly as possible.

If Veena says you can do it she means it! if she says you can not at this time, she will help with…read moreall the details needed to help you be ready in the future. Very professional, with a wide selection of lending products. Veena is the best in the business!

Can I give Veena extra stars? I would and she deserves them…read more Veena helped me finance a condo purchase that had more than a few twists and turns, but she made it happen. And later, when she saw a dynamite opportunity for me to refinance at a better interest rate AND elimate private mortgage insurance, she reached out to me and made that happen as well. The refi saved me about $350 a month! She's a miracle worker. Thank you, Veena!

I worked with Remy for doing my home loan. At first I was sceptical because he said he could get my…read moreloan done in 30 days. To my surprise he did exactly what he said he would. My loan closed in less than 30 days. His communication and attention to detail was phenomenal. I would highly recommend using them. Whenever a family member is in need of a loan I send them straight to Dynamic Capital Finding They are the absolute best.

They are very patient. My English is not good, and they teach me how to get the E-bank statement…read morestep by step. They also make an instruction to teach you how to fill up the forms. I got my first dream house very smoothly. Thank you for your hard working.