If you want to have a terrible experience with your loan. This is the right place for you. If you want to lose the house of your dreams because these guys can't get their shit together, this is the right place for you. If you want to send confidential paperwork via email as if we are still in the 90s. This is the place for you. If you like working with a team of individuals that keep passing the buck and not holding themselves accountable, this is the place for you. Incompetence is the key driver. Be ready for them to let you know they are so busy and it's just how it is with now. read more

Debi is hands down the best loan officer in the Bay Area. An absolute sweetheart with so much knowledge and genuinely wants to help. I went through her for my first home purchase as well as Refinanced many times over the years. Simply the BEST at what she does. read more

When my hubby and I were ready to buy a home, we were referred to Dave D'Onofrio by a friend. I love word of mouth referrals. And Dave works by referrals. I can totally see why. He is very knowledgeable about this industry. He does an awesome job explaining things to you without drowning you in industry jargon. While many out there will influence you in purchasing more home, Dave looked out for our best interest. He wanted to make sure that we can TRULY afford the house and pay the rest of our bills. Whenever I have a question regarding mortgages or investment property, Dave's the person I'd talk to first. Visit Dave at http://www.mybrokerteam.com/ read more

Debi was great, when she was in the office. Unfortunately she was out of the office on vacation when a new law went into effect which stated all loans opened for more than 90-days were to be closed. So what was my notification of this? A very cryptic letter that only said the loan was devote "per applicant request"! When I emailed Debi she got back to me quickly to explain but when she brought in her manager to the situation he couldn't have cared any less, and the fact he didn't care about customer service was evident. How difficult would it have been to send a two line letter with the notice that stated the actual reason why the loan was closed, or even just send out a mass email explaining this HUGE change. Having to reapply means running my credit again (which only hurts your credit if you don't know that already). You would hope/think/want your mortgage brokers to at least pretend to care. Debi could have been proactive and given her clients a heads up before vacation, she didn't. Rick could have pretended to know what customer service (or common sense was) but he didn't. Use a different broker if you have a chance. read more

I give my hat off to Debi Zentner for being one of the nicest, honest, and straight forward people I have met. Debi was great with responding to us via email to obtain the needed documents to get the ball rolling. Once the documents were in place I was asked to come in. She made me feel right at ease as soon as we shook hands. After a warm cup of coffee she took me through the paper work and let me ask as many questions as I wanted, in fact, she encouraged them. I am grateful for her honesty and look forward to being a homeowner one day. Thank you so much Debi and we will see you soon! Angie and Andy Harper read more

My wife & I strongly recommend Debi Zenter at Diversified Capital. Debi served as our mortgage broker for the purchase of our first home and a recent refinance. Simply Put: Debi's instant availability to answer questions is amazing. She is incredibly knowledgeable and stays up to date with market conditions & fast moving changes to regulations. For our home purchase, Debi provided us with a solid understanding of all aspects of the loan process and how our loan would integrate into our overall finances. For our refinance, her honest assessment of the market helped us out tremendously. During both transactions everything progressed very smoothly and we cannot imagine what the process would have been like without Debi as our advocate. read more

The best compliment is a referral... As a new home sales manager, I refer all of my buyers to Michael Seroy with DMG/CMG. Mike's possesses the ability, along with his team (Jenn & Meghan) to put my buyers at ease. Mikes extensive knowledge & professionalism makes the loan process seamless. The diversity of programs that he offers my home buyers comes from a "Built to suit" attitude verses the 'One size fits all" attitude that other outside banks/brokers offer. Mike is extremely accessible & continues to give one on one attention to our buyers. Thank you Mike for making our new home owners happy! read more

Mary helped me in few loan processing. Initially I was new to do business with her, but as things progress I feel comfortable with the way things were moving. And at the end I was very satisfied with the way she helped me in finishing the processing. She was following up with require agencies with timely manner and keep us informed at every stage, which helped before time , quick loan processing. I strongly endorsed her to my friends for any such requirements. read more

Rick Kuhle in the Pleasanton office was the mortgage broker for the purchase of my wonderful home in Livermore. He is a VERY professional and supremely knowledgeable broker. Rick's expertise made the purchase of my home extremely easy and streamlined. I STRONGLY recommend Rick Kuhle for any of your broker needs (refinancing, reverse mortgages, real estate purchases, etc.), read more

I'd give Dave D'Onofrio six stars if possible! When we bought our home 9 years ago Dave D'Onofrio was referred to us by our friend and realtor. He has since helped us refinance several times. I honestly feel he has our best interest at heart! Dave has guided us though all aspects of refinancing and made sure that we are always "taken care of." read more

Debi..... Once again you exceeded our expectations with our refinance. I would like to thank you so much for being exceptional at your job. You make everything so easy, fun, and enjoyable. We even appreciate the love you showed our little boy. You and your staff are always professional and always fight for your clients. I am thankful that you recontacted the appraiser and asked him to reevaluate the house as he inaccurately compared our house to smaller houses in our area.... getting us the best appraisal. Thank you again and we will always praise your name to everyone we know! If you are looking to buy, refinance, or need financial advice.... stop your search and contact Debi Zentner in Pleasanton at Diversified Mortgage! read more

This mortgage lender is hands down one of the best companies we have ever worked with. Richard Clemens came through for us when we didn't think it was possible. He made our dreams come true. He was fast, efficient, knowledgeable, and was always on top of it. He even came to our signing of our final docs. I never met any lender to come to a signing. Richard was all about great service and we appreciated that. If we ever need a refinance or another loan he will be our go to person. We highly recommend going to Richard. read more

This review is long overdue! Back in 2015, Bill Reilly helped us purchase our first home. He was cool, calm and collected the whole way through. On the other hand - I was a hot mess - convinced that we were way out of our league when it came to the thought of being homeowners. But here I sit, in our home, that Bill helped us finance. I can't thank him enough along with Dan Lyons at Keller Williams Peninsula Estates. They both know what they are talking about and I am so grateful we were able to work with them throughout our home buying process. read more

Cari and Doug Anderson are the best! I have been working with Cari for 3-4 month. When I came to Cari I had Mid 500 credit scores and was an undesirable loan.. Cari never gave up on me, she advised me on how to fix things and what to fix and I did it. Cari even did a rapid rescore on me and was able to get me pushed up to a decent 640 mid score. Cari went above and beyond,, she communicated with me almost daily. I'm closing my home next week and my Loan File is strong because of Cari.. Cari also has experience as an Underwriter so she knew what to expect.. After she submitted my loan to the lender the file was so strong we had no conditions.. well the termite report.. Cari Anderson is honest and she worked very hard for me and my family and now we have a home,, I know this would have never happened without Cari and Doug Anderson... I just cant say enough good things about them. :) http://www.carianddoug.com/ read more

Rich is absolutely the best at what he dose! Rich helped me buy my first home in 2011 and my current home in 2020. I can say that Rich always has my best interest at heart and always made me feel like he cared. Rich never let me do anything to jeopardize my home or loan. He always keeps in real in every situation exceptionally when running numbers and he won't lie to you about anything. He is very informative with the information he gives you and makes it simple to understand. If you need anything from him, you can call him at any time (Which I have very late at night) and he will pick up the phone and help in anyway he can. Rich got my home ready and keys in my hand for my birthday. I can't thank him enough and really appreciate him and everything he had done for me these past years! Rich went ( and go's ) that extra mile for his clients. He is the best of the best. I will be calling Rich in the future for all my loan needs and you should too. read more

We somehow were looking for a great mortgage person and during a open house the realtor recommended Charlett. She was amazing. I called her on a Sunday night and she was there every step of the way from there out. She made one of the worst loan processes ever a bit more of a breeze than it could have been. read more

My wife and I are very pleased with the exemplary service we received from Diversified Mortgage Group. Debi Zentner was our Loan Officer on two of our home purchases and a refinance. She is the definition of professional and worked very hard to get us the best rate every time. We also really appreciate how responsive she was throughout the process. Debi is our top recommendation for anyone interested in a home loan or refinance. read more

We just closed on a refi with through Rick at Diversified Mortgage and had an awesome experience. The entire process was seamless. He even came to our house for us to sign papers on a Sunday night after our kids went to bed. Amazing service and I always felt like he kept us up to date on what was going on. I would absolutely 100% recommend these people to my friends and family. We will come here next time for any mortgage/refi needs. Thanks, Rick! read more

I want to provide an update to my previous review which was before I closed on my home. Claudia was not only amazingly helpful through the beginning process but she is the one that helped me get my first home. I had some pretty frustrating issues come up that she got me through, I honestly could not have done it without her help, kindness and vast knowledge of the field. She will be my broker for life (so you better not go anywhere Claudia!) and I have also recommended her to a family member who also loved her and is currently in escrow. She is the best in the world! read more

We worked with Debi Zenter to buy our first home, and she expertly guided us every step of the way. She promptly answered all of our questions, and explained every facet of the home purchase process to us clearly. We deeply appreciate all of her hard work and assistance she gave us. She made our home buying experience easy and quick, and I hope you choose her as your loan officer. We would choose her again next time too! read more

Dave has been available time after time as we have bought and sold homes. He is prompt, polite, brilliant and speaks to me in a language I understand. I am so glad my Realtor, Gayle Threets, recommended him. read more

We worked with Debi Zentner at the recommendation of our Realtor, Ed Jue. We were not disappointed! Debi was a delight to work with. Our situation was somewhat complicated, but she was up for the challenge and helped guide us in the right direction. We used my husbands military VA benefits, which other lenders told us would be very difficult to do. She was there to answer all our questions, she was always pleasant and a joy to work with. I believe she was as excited as we were when we found our dream home and she helped us get into it! Thank you Debi, we'll definitely use you again in the future! read more

Denice Rauba is ALSO excellent- extremely organized and knows what she is doing- since we have refied a couple times now with her she has made the process so simple AND quick. Rates seem very competitive too. read more

Dave helped us out with our first home purchase. Man, that was a lot to wrap my head around as a first-time home buyer. Dave walked us through the process, discussed all of the myriad options, provided contingencies for the different scenarios, and provided sound advice as to what the pros and cons of options were. He was very fast in processing all of the paperwork, and he was quick to give us answers as to the status of things. He was also fast when it was time to pull the trigger and make a purchase. These things move fast, and Dave is no stranger to the timelines of realty. read more

If you are looking for a rock star mortgage broker that you can trust, then Debi Zentner at Diversified Capital Funding is the broker you are looking for. She has done an amazing job for us. Always taking the time to review all of our options in detail and keeping us informed on the latest market updates. We have referred friends and family to her and they have all had the same experience. Highly recommend! read more

I just purchased a new home using Mike Seroy of Diversified Mortgage. He and his staff were absolutely wonderful. They were so helpful, considerate and attentive to all of my questions. I would definitely recommend using Diversified Mortgage. They work with Kiper Homes who are equally as attentive. We secured out home and made a last minute upgrade to change a dining room to a bedroom and they were so accommodating. Escrow closed on time everything went very smooth. Thank you so much to Mike Seroy, Diversified Mortgage/CMG, Kiper Homes and Leysa our sales agent. You are all wonderful people!! read more

Perhaps other agents at Diversified are good, but I just went through the misfortune of dealing with the worst loan agent that one could imagine. If you do go through this company, do NOT let Marylou near your file. She was remarkably disorganized, causing the real estate agent, homeowners insurance agent, and me to have to send the same documents over and over. She repeatedly filled out the application incorrectly and regardless of how many times I corrected her mistakes she always screwed up anything from my name to my marital status to my holdings. Due to her numerous delays and errors, the loan was turned down by the underwriter. The underwriter cited a problem that, had ONE simple letter that I provided been included, would never have been an issue. The chaos that this awful loan agent created with all her myriad errors was really amazing. Please don't let her mess up your home purchase! read more

There is nothing more calming than a very professional, responsive, personable loan agent. And Debi Zentner was outstanding. We haven't been in the position of acquiring a loan in 30+ years and would've been stressed without having Debi very available and answering her phone whenever we had questions. She was enjoyable, thorough and everything was easy about the process. Thanks, Debi! It was actually fun! read more

I always refer friends looking for a mortgage broker to Debi Zetner at Diversified Mortgage. When my wife and I bought our first home a little over two years ago, we must have talked to a dozen brokers. We never got the feeling that those folks had our best interests in mind - then we met Debi (through good YELP reviews). Debi took the time to make sure we were educated and comfortable with the entire process. Just a couple months ago, we bought a second home. It was so nice to not have to think about it because we already knew Debi would be the one to do our mortgage. Its awesome to have people on your side that you can trust with a service as important as home loans. read more

Matt Hergert walked me through ever step of the mortgage process with kindness and patients. I went to see him before I began looking for a home so that I would know exactly what I could afford and keep surprises to a minimum. Once I found my perfect home he walked me through the mounds of paperwork, answered all my questions (often more than once) and kept me informed of the paper trail progress. He kept on top of the details and made sure everything moved steadily. And when it came time for signing, he accompanied me, making sure I understood each item....being a first time single home buyer is very scary, it was so wonderful to know I had someone in my corner. read more

We have used Chary Steele at Diversifed Mortgage Group to refinance our home several times now. She has helped my husband and I to improve our credit and overall financial standing as well as letting us know when she can save us money on our current home loan. She does everything she can to reduce the stress for her customers and make the process as painless as possible. Give her a call and see what she can do for you! read more

As a real estate agent, it's important to find a dependable, responsive, knowledgeable, & respectable lender. I've worked with Marylou since 2002 and she's been one of my preferred lender since then. She tries her best to always close on time and she stays on top of her files on a daily basis. Though there's no perfect transaction, what I liked about her is she does her best to make things right in the end. She is highly dependable and is well liked. read more

I was referred to Debi Zentner by my sister and it turned out be a great referral. As a first time buy who knew nothing about the housing market other than it's mucho dinero, Debi was very sympathetic to my fears about buying a house and took the time to explain everything involved in buying a house. Our meetings turned into Mortgage 101 and she is a great professor. She did great work for me. It's a small world out there and I've met a few clients of Debi and everyone of them is completely satisfied. I'm glad to be part of that club. read more

We absolutely loved working with Mike Seroy!!! Hands down he has been the best loan officer we have done business with. He took the extra time to communicate with us every step of the way. He was ALWAYS available to answer all my questions. This was so appreciated as it helped reduce a lot of stress. Mike is knowledgeable, professional, genuine, and truly empathetic to your home buying stress. It was like having a friend at the mortgage company. Thanks Mike!!! read more

Debi Zentner helped us with our recent first home purchase and it was great. Very nice, professional, and made the home-buying process much less painful. Would recommend. read more