Lex's of Carytown was my very first bridal appointment, and overall, it was a solid experience…read more They had a decent selection of gowns, and their dressing room process was by far my favorite of all the places I visited. I was able to try on a lot of dresses in a short amount of time thanks to how efficient and respectful they were. Each dress was placed in my fitting room already unzipped, so I could easily slip it on, and a stylist would come in just to zip it up. It was such a modest and comfortable process, and I really appreciated that. That said, I didn't experience much interaction or guidance from my stylist. Maybe it was because I had two people with me to talk through things, but I don't recall receiving any input, suggestions, or just general information from the staff. I also wasn't offered help picking dresses or narrowing things down by budget. I can't speak to prices overall, as I wasn't really focused on that during my visit. In hindsight, since it was my first stop, I may have unintentionally taken more of a "browse everything" approach. While I'm grateful for the chance to try on so many options here, the lack of personal connection ultimately made me glad I didn't find my dress at Lex's. I found much more warmth, support, and guidance at the shop where I said yes.

Street parking is available or parking in neighborhood adjacent or parking lots…read more I always love coming here when I'm in Richmond. They have a great selection of dresses and seem to change their options decently. The workers have always been nice and attentive and helpful with giving suggestions. I've always been able to find dresses when I have an occasion and the prices aren't too bad.

The staff made our child feel like a princess. They have such a great variety. You will find a…read moredress for any occasion here. If you have dresses you don't need any more, you can donate them. The prices are great!

My daughter's 8th grade formal is next week and the school let us know last minute. So the race…read morebegan for a dress that she loved and felt beautiful in . With us still being new to the area we went to Fredericksburg and stafford and back down again . Looking at several stores . Until we happened upon this lovely shop and its owner , who was up for the challenge for a 14y/o who didn't like too many beads , sparkles or too much showing . We searched and searched until we found 3 dresses she absolutely loved !! We couldn't decide so we grabbed all three!! The price $30-$50 , you couldn't beat it ! So why not and have dresses for this dance , her old schools formal and her graduation! We will be back for all of our formal needs . It's a no brainer when you have a gem of an owner helping you.

Had my wedding dress altered here and she was absolutely outstanding. I needed to have my dress…read moretaken out and it had intricate beading. Her attention to detail and kindness was very much so appreciated. Her work is immaculate.

Amazing work! I went to get my wedding dress and a jumpsuit altered and she has such an eye for…read moredetail and made sure everything was perfect

The people there are super helpful and they have dresses that are size inclusive and at different…read moreprice points.

This is the dress I ordered, while they didn't have the size in the store, I was "fitted " by the…read moreemployee. After trying on several dresses, this dress made me feel so pretty! Which is new for me, as I'm a new cancer survivor. When I went to pick up my dress, EXTREMELY excited, it was too small, I was told it was an easy fix, they could just put in a corset, which would change the dress. Disappointed, but seeing no other option, I took my dress to be altered, and they cannot put in a corset, they will have to change the whole dress! BTW.. 6in off! That's a huge difference! You need to either train your staff, to measure correctly, because as customers we put that faith and trust in you, or when YOUR TEAM MAKES A MISTAKE, you right it!

I couldn't recommend a place more. I had the best experience with Bryce and Sadie at Brocade. Going…read moreinto my appointment, I knew I wanted an a-line or ball gown dress and thats about it. After briefly talking with Bryce about my venue, how I wanted to look and feel, and showing a few reference photos, Bryce said "Alright, let's go look - this isn't a museum, feel free to touch!". I got to try on many different styles until Bryce ultimately found my dream dress. We had the most incredible time, you feel so welcomed the moment you walk in and you won't want to leave. Please go to Brocade, they are the best!

This salon refused to even allow me an appointment. They wouldn't serve me with 15 weeks until my…read morewedding date when the designer dress I wished to order only had a 10 week ordering time frame. They further decided I was upset I couldn't order the gown off the rack when I simply wanted a dress ordered from the designer and know my measurements. It's their loss as I need 2 gowns, one for destination and one for the later stateside ceremony, but please take your business elsewhere if you actually want service instead of judgement and snobbery.

I had an appointment for a fitting here and was thoroughly impressed with the customer service ,…read morepatience, and willingness to assist in any way that the staff showed me. From making my appt the week before to the day of my appt every employee was courteous and able to provide me with all the answers to my questions. As a plus size woman, bridesmaid dress fitting can be a little overwhelming, but Elizabeth ( who I realized at the end of the appt is actually the owner of this location) was so sweet and really wanted me to find the fit that would work best for me. I can't say enough about this location, it was a breath of fresh air to have experienced this type of customer service. I will definitely keep them in mind for the future !

Their dresses are extremely overpriced and I received terrible customer service when trying to…read morearrange the pickup of my dress. For context, the bride and other bridesmaids are based out of DC but I made a fitting appointment and ordered my dress from the Richmond location. At the time of my in store order, the consultant said that I was good to go and they'd call me when my dress arrived in Richmond. Fast forward almost 6 months later, after trying to track my dress down over the past two weeks (I received an email on 3/10 saying my order had arrived and they would be shipping them out to us the next day), the DC office said they had the dress and apologized for the mixup and told me to send them an I address so they could ship it to me, there was NO mention of an additional charge or that they would not ship the dress to another Bella location. Today, they informed me that it would be an additional $26.50 for them to ship the dress to my home address as they do NOT ship dresses between locations. It's absolutely ridiculous that this information was NEVER communicated to me at any point during this process and I will be highly discouraging my friends and family from using Bella in the future.

They have a beautiful selection of dresses, but their customer service is seriously lacking. I went…read morewith my mother in law to try on dresses and the consultant did not say a single word to my MIL during the entire process. Neither did she help me with trying on dresses or offering to help me take pictures. I left a one star review on google, which I felt accurately reflected my experience and was contacted by the owner, Lindsey. During the phone call, I did not feel heard at all and felt gaslighted that my experience "wasn't terrible enough to be a one star and maybe consider raising it to a three". I was also told that my actions are hurting a small business and the consultant took my review very personal. TLDR; Can't recommend this business to others unless you want to be feel unwelcomed during the entire process and then be harassed for you feeling that way :)

The atmosphere and team at Annalise Bridal is the best! My dress and the experience was everything…read moreI hoped it would be and have dreamt of since I was a little girl. I can't recommend them enough for all of your bridal needs !!! Thank you Annalise Bridal!

Sylvan Spirit is a ceramic jewelry line made by Rebecca Worth who lives in Richmond and her mother…read moreMaureen Worth who lives in northern Virginia. Sylvan Spirit originally gained fame when they began designing intricate tiaras for brides that could later have chains attached to them and be worn as necklaces. A nice way to get more use out of a fancy tiara you might only wear once. Today they still make the tiaras along with a full line of jewelry featuring beautiful hand-sculpted flowers. There's also a bride-specific collection. I particularly like the pieces that feature cala lillys. They are elegant and stylish. The nice thing about the regular jewelry line is that there are high-end pieces, but you can also get simple pendants to put on your own chain that allow you to have a handcrafted piece of jewelry even if your budget isn't huge. I bought one of the cala lilly pendants I like as a very affordable birthday gift for a friend. The newest addition to the line is Cake Jewelry, hand-sculpted flowers made to adorn wedding cakes. There are also cake charms, or little charms that are threaded on a ribbon and placed between the layers of a cake. Guests or bridesmaids can pull the charms out and then wear them as pendants. Cute idea! Custom orders are welcome. You can find Sylvan Spirit at various stores around town, including Compass, Heidi Story and the VMFA Shop. You can also buy them online.

Great business! First of all Sylvan will donate a portion of their sales to various Dyslexic…read moreprograms! Next they are great to work with! I ordered a bracelet from their website, after 10 days or so went by the bracelet hadn't arrived. I contacted them and told them that my wife's birthday was coming up and of all things she wanted was this dyslexic symbol charm bracelet, since we have 2 daughters that are dyslexic. They then sent another bracelet! Great to see businesses like this to go out their way for a customer!

I've ordered from Pandora's Posies twice now. I got florist's choice arrangements both times and,…read moreboth times, my mom has been absolutely delighted with her arrangements. I used their website to order delivery of the flowers. The process was simple and delivery has been quick and easy. Thank you!

THANK YOU, THANK YOU, THANK YOU, Kim!…read more They were VERY PLEASED with the Flowers and stuffed bear. They've even sent me photos too! I wrote one Review, now I will also post to Google and Yelp. This is what I left on YOUR Website: I cannot say enough great things about Pandora's Posies and its incredible owner, Kim! Yesterday, I received a personal email from Kim after the shop had already closed, which was such a thoughtful and considerate gesture. She informed me that due to the upcoming inclement weather, she was going above and beyond by coming in on Sunday--despite her shop typically being closed--to complete orders scheduled for Monday. Kim and I have been emailing back and forth, and I have to say, she is one of the most courteous, professional, and incredibly sweet individuals I've ever interacted with. Her warmth and kindness shine through in every message, and it's so clear that she genuinely cares about her customers. This level of dedication and customer care is truly unmatched. Not only was Kim willing to open the shop on her day off, but she also made it clear that her top priority was ensuring that I (and all her customers) would be happy with her service. Kim's commitment to excellence and her willingness to go the extra mile is a testament to the passion and care she puts into her business. If you're looking for a florist that genuinely cares about their customers, look no further than Pandora's Posies. I will be a loyal customer for life! Thank you, Kim, for your kindness, professionalism, and exceptional service! Highly recommend! MUCH Appreciated, Kim!!! YOU are SWEET! Joe

Good service. They had everything altered by when they promised. They altered an evening gown and…read moreseveral pairs of pants.

Adel did great job on my leather jacket zipper replacement. The zipper matched perfect and the…read moredelivered as promised.