We love Million Dollar Dog! We were having our 1 year old German Shepherd and 7 month old Belgian…read moreMalinois groomed at another groomer when we decided to give Million Dollar Dog a try about 5 or 6 months ago. Our dogs have never looked better! I won't go anywhere else! I couldn't believe the difference the first time we had them groomed at Million Dollar Dog! Brittany does a fantastic job with them. Their ears have never been cleaner and their coats look great! All of the staff really love the dogs and treat them like their own. We always get a report on how they did and if there is anything we need to keep an eye on. I also love that they have a self-serve area where you can bathe your dog yourself. They supply everything, you just do the washing. I recommend them to everyone that has a dog!

Made a courtesy call to cancel the appointment that was 2 weeks away...March 1st. I first responded…read moreto the text message with the word Cancel as shown in the photo as there was no further instruction on how to cancel. Then received a call back from Gayle who rudely explained to me that I should not have replied Cancel in their text and tried to explain to me how it was my problem of my "mistake" to reply Cancel. Something to do with their phone company. I'm really unsure how this was my problem, and I asked if she even wanted me to be a customer but was only met with rudeness and anger. Also, this would've been my first appointment with them. Reserve at your own risk.

Southern Divine a great service. Their prices are reasonable and it's very easy to communicate with…read morethem. They send reminders, confirmations, etc. They work very well with me due to I drive a good distant to get to them and I don't get off till 5:00pm. They hold the pet free of charge if you're running a little late. They also take pictures of your pet and give them nail painting. Only reason why I am not giving them a 5 star was because first time I took my dog and they gave her a nail trim, I think they trimmed it too close to the base so my dog's nail was bleeding a little but not where it was hurting her and she couldn't walk or was limping. It's just the blood got onto my car seats and I didn't realize that until I already drove off and was close to home. I still go back to them because they do take care of my dogs well and communication is very good.

They did a great job with my dog however, I went in with the idea of spending $100 for my dog and…read moreended up walking out being charged $160. This is by far the most expensive dog grooming place I've ever been to. Other than the price the only real complaint I have is that I asked for my dogs nails to not be painted however, when I got her back they were painted anyways.

I dropped off my Torti Mowgli this afternoon for a grooming and de-shedding. Torts have their…read morequirks. Not always easiest to handle. She came back, beautifully groomed, and de-shedded. To top most unbelievably competitive price. We are without a doubt, gonna be back in 6 to 8 weeks to have the next treatment. The funniest thing was when Ms A brought out our carrier my cat was looking back for her, not to us. Thank you SO MUCH!

I first met Alix when I was searching for a cat groomer. There are not many in my area and the ones…read morethat are around (mobile.) charge more than my mortgage payment it seems. I found Alix through a recommendation from a vets office. I had her groom my cat. She was absolutely wonderful, my cat still looks great two months later and the price was very reasonable. A few months later I took my small dog to her. The groom was fantastic. I highly recommend Alix and her business. A true professional who seems to genuinely love animals.

I've been using TLC for many years now for the grooming of my fur babies. Therese is great and…read morereally cares about the babies. I won't take the current or any future fur babies anywhere else to be groomed.

Very patient with my very hyper Australian Shepherd... Great job!!! he was very cleaned and trimmed…read moreup... Crazy boy

We had to look for a border for our dogs, Bella Paisley, and Buttons. Our Vet was only doing…read moremedical boarding and laughed with me when I said they were both crazy. That doesn't count. I asked for recommendations and "Tails" was the first. Buttons is new to our home, we rescued her last month and she has just turned 8 months. Bella is 8 years old. "Tails" had different accommodations we chose the "Presidential" it was great we loved being able to see them, they made things so easy and played with the girls. AMAZING we will be back for sure!!!!

I have been using this place for almost 3 years now. My dogs love coming here and all the staff…read moreknow and love them. This last visit, through no fault of their own, my dig was injured (accidents happen everywhere!). Thehy were stellar. They contacted me immediately, arranged to have the dog treated at a local vet, took my dog there and stayed after hours making sure she woke up well after anesthesia. Then, they contacted me frquently, sending me updates and photos of my dog. They REALLY went the extra mile and I am extremely grateful and impressed. I always felt good leaving my dogs here, but I fell 100% secure they will always receive the best care.

Such an amazing place, we really needed a groomer in the area with this level of expertise! She…read moretruly cares about the animals and it shows.

Everything! My fur baby had a puppy cut and it was amazing…read more They treated my baby like one of their own.

I have been going to a Pawsitive Vibe Grooming for a few years now. I have been happy with the…read moreresults of every appointment. I appreciate they don't keep my dog in a cage for a long period of time. As soon as they are done I get a call to pick him up. Anywhere from 1-4 hours wait time. I do wish they would remove the screen they recently put up because you can no longer watch the dogs being groomed. Prices have gone up which is unfortunate but I understand they are just keeping up with the increase costs they have to pay.

Like other recent Google reviews, encountered the exact same experience. Gave two staff very…read morespecific instructions on how to groom my dog, even handed them an actual printed picture for reference, and yet when I go to pick up my dog it was like nothing I explained was followed at all. Think I'm just going to learn to groom myself and stop dealing with the incessant failures at listening comprehension.

New to the Charlotte area - I was having a hard time finding a groomer for my terrier mix dog…read more Growing up on a horse farm with not only horses but dogs and cats, I have a certain standard on what I find acceptable for someone to care for my pet. I decided to read reviews on Yelp and found Lotuspaw. Not a lot of reviews but what I saw seemed like it was a good place. After speaking with Kat I decided to bring my dog to have him groomed. I mentioned on the phone he was large dog aggressive because of a near attack by pit bull last summer. It is something we are working on with him but it is an issue. I was told to bring his vet records and I had him in the vet before we moved in NY and he was given every shot he needed to be licensed in both NY and NC. When I pulled in I was surprised it was kennel. Several large dogs were grouped together behind a chain link fenced - no grass just black top. I went into a side door and was greeted by an overwhelming stench of dog urine. It was filthy dirty! A pleasant young man came out to greet me and told me I could sit down and wait for the groomers to come in (I was 10 minutes early for my appointment). I told him I would be more comfortable waiting with my dog in my car. I really should have left and never came back after that moment - and seeing how dirty it was - but I didn't. I went to car and waited. A man named came to my window and said he was the owner/groomer and they were ready to meet with us. I got out of the car with the dog and Chris introduced himself began to be critical of how I was handling my dog. My dog was leading me - I fully admit it. He was pulling on the leash - bad habit I know. But to have someone I am ready to hand my dog over to criticize me put me immediately on the defense. When we walked in he led us back to a grooming room which was horribly dirty. I was trying to explain to him my dog was aggressive towards large dogs and he began to tell me how it was my fault he was that way. I am sure he was right - but again - by putting me on the defense Chris wasn't in your best interest. Chris began playing with my dog and then told me he looked healthy. Well of course he is healthy! I am a responsible pet owner - just because my dog pulled the leash because it was raining out doesn't mean my dog isn't take care of. He then asked me for our vet files to check for rabies, etc. He looked through the paper and asked if Buddy had a 'dog flu' shot - I had never heard of that and being a kennel he would need that - jackpot my excuse to get the heck out of there. I was never told this before I came in and quite frankly I was fine with it. I had decided I wasn't going to leave him there. I didn't trust this man and his business was dirty. My dog is seven years old - I have taken him to large grooming centers (Pet Smart) and small salons in NY and NC and never have seen a place so dirty. Even the groomers looked sloppy and dirty with in their uniforms. After I left I received a phone call from Chris telling me I was welcome back and he felt we could have a working relationship. I told him I felt my time was wasted because no one told me about that shot and I had brought my dog to other groomers in NC and never once was it mentioned. But I am glad it happened -because it gave me a polite out never to return to that filthy place again!

I was referred here a year ago by multiple HB dog-lovers after taking my 2 dogs( a boxer and a…read moreshepherd/retriever mix ) to several different groomers in HB and Concord. Everyone here is great--skilled, friendly, knowledgable, and patient with my older dog. They treat my dogs like family and do an excellent job!