2nd time visiting UGM as I've changed my mind on the type of slab I wanted. UGM preliminarily…read morescreens you to aid in mitigating the spread of Covid. Everyone wears masks n several areas of hand sanitizer available. The warehouse has a large variety of granite, quartz, quartzite n marble. The employees are all very knowledgeable, helpful n friendly. No pressure or attitude given upon wanting to look at different slabs of the same family.

After having been unhappy with the choices/selection my installer sent me, he sent me to UGM next…read more I was SO impressed with the quality & huge variety of choices they had available for quartz, granite, and natural marble. I LOVE my new quartz countertops & I could not be happier. Their products & selection is top-notch and I found their prices to be very reasonable. They also had solid safety measures in place inside their showroom. I would definitely buy countertops from them again.

We have worked with Dean on multiple projects this past year. His crew helped prep and stain our…read morelarge cedar deck, he painted the exterior of our house, and most recently remodeled our master bathroom. All projects were reasonably priced with good quality work and communication. The bathroom crew was professional, friendly, and efficient. Don't underestimate the importance of having a professional crew when they will be in your house for a few weeks. Look forward to the next project with Perfected Painting!

I hired Dean and Perfected Painting and Home Services to paint a home that I had just purchased and…read moreto stain the interior woodwork throughout the house. The job was hectic right from the start. He had painters coming and going constantly. One person would start an area, leave, and then someone else would finish it. There were problems everywhere. When the job was completed, there was not a single room that did not require multiple rounds of touch-ups. Multiple sections of ceilings were completely missed. At one point, Dean tried to convince me that a bedroom closet covered in cobwebs had been freshly painted. There were paint speckles all over my kitchen counters because they did not put down plastic before rolling the walls. They also rolled the stairway walls without proper protection, leaving paint speckles all over my stairs. It took me nearly two hours to clean the paint off the risers. They also failed to remove old caulk before applying new caulk. Instead, they simply caulked over the existing material. It has been just over a year, and some of their caulk work is already failing. The wood staining had numerous issues, including runs, drips, uneven color, blotchy areas, missed spots, and sections that looked painted rather than stained. The contract called for light sanding, followed by a coat of stain and a coat of polyurethane. Toward the end of the project, the sanding appeared to be skipped. The stain and polyurethane were mixed together and brushed onto the wood. After seeing the finished product, I consulted multiple professional painters. They advised that the defects could not simply be touched up and that the wood would need to be sanded back down to bare wood and completely re-stained. Some even expressed concern that certain doors may need replacement due to the extent of the damage. Before hiring Dean for the garage floor, I told him I was considering an epoxy system. He advised against epoxy and recommended a product he referred to as "Heavy Seal," telling me it would be less expensive, more durable, and longer-lasting. I trusted his expertise and hired him based on that recommendation. The contract called for proper preparation of the garage floor. Unfortunately, the floor coating began failing within months. What started as a few small problem areas quickly turned into widespread flaking, peeling, bubbling, and hot tire pickup. I now have paint chips all over my driveway where my children play, and the chips are also being tracked into my house. I had several garage floor coating companies inspect the floor, and they all indicated that the failure appeared to be the result of improper surface preparation before the coating was applied. I spent thousands of dollars on work that now needs to be redone. Hiring this company was one of the worst financial decisions I have ever made. I ultimately filed a small claims lawsuit in DuPage County seeking compensation for the cost of repairing the defective work. As of the date of this review, the owner of the company, Dean, has not appeared at one or more scheduled court dates.

Considering what I gave Chrissy to work with she did a pretty good job. Passionate about the work…read moreshe does and it shows.

Thanks much to Krissy and crew for the excellent service. I've tried two other services and…read moreIllinois Best is far better, professional than the others. Thank you Illinois Best as I will be a repeat customer.

Don't trust these guys - they never wrote an invoice (ok, so I should have been onto them at this…read morepoint, my bad) and then kept changing the price on me once the work had been done. He still thinks I owe him $150 and I think he owes me $300 (in addition to the floors they refinished for me they installed my kitchen - busted dishwasher included... We had agreed I wouldn't have to pay for any appliances that didn't work once they had installed them) and surprise surprise, they won't answer my calls or return my voicemails. Don't trust them, even with an invoice. It still creeps me out that they were ever in my house. Oh! And when I decided to swap out the broken dishwasher he sold me with the dishwasher that was in the house when I bought it, I found out he had pulled the powercord and other parts from the old one and patched them onto the "new" one - so I now have 2 useless dishwashers and a hole in my kitchen where one of them should be installed. YARGH.

I was searching for a good flooring company with good…read moreprices and experience, my friend recommended Best Flooring because they did a great job for her. After getting a great quote, I had them install new flooring with a beautiful dark stain that I liked. I was worried about the color but they were very attentive to all my ideas and details and my floors look amazing. The floor is beyond my expectations and I decided to have my bathrooms remodeled because they had amazing tips to make everything professional!! Best Flooring is great!!

I used Granite Pol twice. Once in 2011 on a pain-in-the-butt assignment…read more Didn't purchase anything through them but had them trim an existing sink opening in a TILED granite countertop. This was done to replace a new sink. They did an outstanding job, affixed my new sink and even left me with a bottle of granite cleaner. They only charged me about $120.00. My plumber did not do the work, nor would he recommend anyone. In Sept. 2013 I went to their showroom to order a new bathroom counter top. I had my heart set on marble...which they discouraged (thankfully, because it stains-makeup, etc.). They also suggested I save some money and go into their small yard and chose a remnant, rather than order a slab. They had beautiful pieces to choose from. This saved me a lot of money. Before cutting, they drove from Elk Grove to Rolling Meadows to get exact measurements. I was able to order the under mount sink from them too. It looks beautiful! I was so grateful to them for coming out for the job in 2011 (giving them a 2-day notice) that I would not even consider using anyone else. I also appreciate them offering me ways to save me a few $$$. Very professional & ethical. Very pleased with their workmanship.

Granitepol did one bathroom vanity top for me a year ago and one again now. Both times awesome…read morejob, great quality, fantastic price and stellar service. Definitely will be coming back when we do the kitchen next year. I did my homework too, they are very competitively priced.

I hired upkeep to completely renovate my flooring and add wainscoting to the living room walls. I…read morefully trusted in Robert's team to do the job and I continuously paid every time there was a change of bill. I never questioned materials or cost until the end I asked for an itemized bill for materials used and they became very defensive and told me in all their years of work they have never had to prove their purchases. During the project, once they instilled the floors in the kitchen, when I went to check it was very uneven. I could feel a massive area that dipped and I knew this was going to be an issue long term. Robert insisted that they would not redo this area and that this is just common with condo buildings. The flooring in my kitchen cracked not even a month into living there. My living room space has multiple scratches and holes everywhere. This is not normal for spending over $14,000 on flooring and labor. Moving on to wainscotting. When we agreed they would do the walls, he told me painting would be included and he would go over it twice. His team painted the walls for the first time and I Hated the color it was so yellow when everything was finished. I called and kindly asked him if he could go over it with a paint that we BOUGHT completely. He said yes. Kindly I thought we understood that we would not be charged since they had to go over it a second time anyway! AND WE BOUGHT the material of paint. But instead he blindly billed me another $600 without ever clarifying. Lastly, his team ripped off all my closet doors to get flooring into the closets. They did not take into account or gave a shit that they completely ripped open the holes in my ceiling to the point where all my closet doors have been hanging on by a thread all year after their project and now has come down and I need to find a way to re drill holes in different areas to get new doors up. The project from start to finish was a complete scam. The customer service was piss poor. I'm truly disappointed. Being a young girl in Chicago planning for my wedding trusting a company to remodel my room and dishing out OVER $20,000 that I wasn't expecting all for me to have to piss out more money to fix everything that went wrong is so disheartening.

We've gone through many contracts and although most were decent, I wouldn't go out of my way to…read morerecommend them to friends or family, but I TOTALLY would and do recommend Up Keep to everyone. They have done a lot of work for us and they do clean quality work and are super reliable! Them being sooo nice is an added bonus. They are always honest and don't do extra work that isn't needed. Don't think twice, hire Robert and his team!

Alseb Group: A Disastrous Experience I am writing this…read morereview to warn others about my experience with Alseb Group for a Deck rebuild project that began on June 4, 2025. The outcome has been nothing short of a complete disappointment. Initially, the project seemed promising, but it quickly spiraled into frustrating issues. The team consistently used shoddy wood, craftsmanship was horrible, with at times looking like a child cut the wood. When I expressed concern, I basically never heard from them again. The quality of the work itself was the most critical failure. There was a blatant disregard for craftsmanship and attention to detail. Specific examples of poor work include: * Bowing rails 1 week after completion that Alseb Group refused to fix * Numerous boards not cut to proper length, leading to nothing lining up. * Refused to finish last part of contract because they said they weren't making enough money. When confronted with these issues, the contractor was Defensive then unresponsive. My attempts to resolve these problems were met with silence and a complete lack of professionalism. Ultimately, I was forced to hire a separate, qualified professional to fix the shoddy work, incurring significant additional costs. The final result is a project that is subpar and incomplete, and has cost me far more than the initial estimate. I have everything documented including all misleading texts and pictures. I will gladly share with anyone thinking of using this .company I would strongly advise anyone considering hiring Alseb Group and to look elsewhere. The lack of communication, un-professionalism, and extremely poor quality of work have made this a truly disastrous experience.

Alseb Group far exceeded our expectations for our flooring project. It is difficult to say which…read morewas more impressive - the high quality of the work or the customer service. From start to finish, they were professional and transparent. They listened and worked with us to complete our projects. At no time were they condescending or forcing a hard sell of something we did not want or need. Each member of this family-owned and operated company was an absolute joy to work with and I could not praise them enough. My siblings and I were preparing our family home for sale. After being abandoned by a general contractor with whom we were working, we sought a reputable company to restore our 100-year-old maple floors that had been buried beneath decades of carpeting, padding, staples, wax, and glue. Although we knew it was a tough task to restore the floors, we knew it was possible. Where other companies balked at the condition of the floors and either attempted to inflate the price of the work or sell us on purchasing new flooring, Alseb Group came to our home, assessed the work to be done, and told us exactly what was needed without peddling fear. They were honest in stating that they could not work miracles but would be able to restore the floors. The quoted a very competitive price for the job and provided an itemized quote that clearly conveyed the cost for materials and labor. They also provided a clear timeline for the job. They did not shortcut the work. They did a high quality job from start to finish, taking care to deliver the best result possible. Although they stated that they could not work miracles, the result was truly miraculous. The floors look amazing. Photos do not do them justice. We also hired them to install laminate flooring in a bedroom, which turned out great as well. We were so impressed with their work that we hired them to complete additional projects including installing flooring in a kitchen, breakfast room, and pantry as well as repairing a 100-year-old weather worn wood exterior door. They took care to level the entire kitchen and install a subfloor rather than simply placing the new flooring on top. With the door, they did an amazing job removing the rotted wood and creating an embellishment that retained the character of the door. They worked with us to select the perfect stain for the door. Now it looks better than it has in nearly a decade. Additionally, they repaired and painted a rotted wooden window frame. Their attention to detail is rare. Their experience and expertise were a gift, as they made us aware of things we had not considered and took time to make sure that we were pleased with the results. There were numerous benefits to working with Alseb Group. Of note, they were fast. They completed the work in expert fashion in the estimated time frame and were always punctual. Communication was always clear with quick responses to questions. They were transparent and explained the work to be done and went over the work once completed. As imagined with a 100-year-old property, our projects were not easy, but they completed them with ease. They were problem solvers who offered great suggestions and ideas for completing our projects within budget. They gained our utmost confidence and appreciation throughout the process. We could not be more pleased with our experience working with Alseb Group. They demonstrated great professionalism, expertise, and integrity. I highly recommend them.

Peter did an amazing job refinishing our steps and replacing a railing that had been missing for…read morenearly 10 years. He is a perfectionist in all the right ways. He even rebuilt the last step tread to match the rest of the stairs. He is a true craftsman. He is friendly and explains every step of the process. He keeps things amazing clean, despite all the sanding. And he's affordable. Highly recommend!

Peter was recomended by our friend. He is a guy who pays…read moreattention on every detail! He did exelent job! I definetly want to recomend him, if you are planning some improvements in your home.