Super easy pick up of firearm. Front desk was quick…read moreefficient and walked me through my first time. 10/10 experience.

Doug and Val were so friendly and welcoming when I came in. Val was more than happy to spend time…read moreshowing pieces at the jewelry counter and Doug had infinite patience for all my questions and shop talk. There is so much to take in (everything from wrist watches to guitar amps and then some), I recommend stopping by when you've got free time. Honestly, nothing beats a real mom & pop shop. Sam approved

Went there looking for an inexpensive shotgun walked in FIRST TIME THERE . An older guy told a…read moreyounger fellow to watch the store and especially that guy , pointing to me. That was a while ago. I have no clue what required that but my wallet and I left and won't return. I do NOT recommend this place

Great friendly local place. I always get my FFL transfers here because of the low cost and…read moreconvenience. The store has a lot of inventory they're located on Main Street in Florence Kentucky definitely stop by.​​​

Great people great prices !! Thank you guys so much for everything you do it so refreshing to go…read moreinto a business where the people actually care and aren't just after your money!

Do not go to this pawn shop if you are a person of color. There is bias and hostile environment…read more here. I walked in with my thick bracket that I bought from Kay Jewelers in Kenwood Mall last year. I was told "I'm not touching this! and do you have the receipt?" I thanked him and walked out.

we came here to look at guns for my husband. the people here were so nice and knowledgeable, super…read moregood on prices, and even cut us a deal for multiple purchases. super good customer service, and some of the most friendly people i've ever chatted with. will definitely recommend!

Small town pawn shop. They offer many items. Everything from a ring to a gun to a tool to many…read moreother items. I check this place out a few times before I bought a tool. The paperwork and customer service was great. They said it had other items with it and to stop back. This was not a scam or a trick. I stopped back a few days latter and they remembered me and gave me the attachments. The friendly staff were very good. Don't let the small store fool you. They have a good selection and will not be offended by making a offer on anything. Also check out the Facebook page as hey do flash sales and post them on it. So do your homework and save some money

I've been shopping with castle jewelry for over 10 years. Spent thousands of dollars. I purchased a…read more14k bracelet that broke once and was fixed by castle and broke again so I wanted to trade up! The new management is terrible! I took in a 15 gram 14k bracelet and was offered $100. Then I advised them that I purchased it at castle and would like to trade up as that was there guarantee you could bring it back and get full price paid towards the purchase of double the amount. The General Manager refused to allow me to upgrade. The Gm is Not concerned about returning customer service only concerned squeezing you for as much money as possible. Please remove this General Manager.

I felt it was very trashy. I thought they would have more stuff. Plus, I did not like taking a…read moreyoung child in and seeing all the guns very tacky and disturbing.

Prices are too high for a pawn shop. Do not go here. If you plan on making a purchase you might as…read morewell go to a retail store.

It used to be my favorite place to go now it's all about screwing people for money they used to…read morework with you with prices/ gave you good deals if you come in a lot now they don't care they are like GameStop give you 1$ for something worth 1000$ and a very hostile work environment I witnessed a girl that seemed new ask a question and a guy there got rude with her and was a smart ass to her only good thing here are the cheap movies I guess

I got a drum from there. It was on the cheaper end for stuff they had, and it ended up having some…read moreproblems, but they reimbursed me the price of the repair. Super accommodating, I didn't expect that. I felt they gave me a fair price for the stuff I sold too.

What a joke this place is. Everything is overpriced. The staff is wicked rude. Look at all the…read morenegative reviews over the years especially on Google... the same idiot employee who is rude to everyone takes the time one by one to reply with that same a-hole attitude to each review with some sort of excuse blaming each customer for their own shortcomings. Look closer bud, you'll see that YOU are that one common denominator. Avoid this pawn shop like the plague.

Great selection and good prices. We went in to upgrade my engagement and they had a good sale. They…read morewere patient as I tried on just about every ring in their selection. 1 star deducted because the rep kept telling me the diamond I was interested in was a natural diamond, not lab grown. This mattered because there was a difference in the sale price (25% vs 30%) and because even without the sale the ring was more expensive than similar styles, and I was told it was because it was a natural diamond. Long story short, they gave me the paperwork folded up, in its little folio, after I bought it. Turns out it's a lab diamond. Thankfully, I love it and don't care - but what if I did? Pretty obvious they made a mistake and instead of owning up to it they successfully hid it. Another star deducted because they offered $900 for a necklace and ring I got $1800 for elsewhere. I expected them to be less... but THAT much less? That feels sus.

Went in sell a watch they offered me $1200, went home to think about it 2 days later they're only…read morewilling to give me $850 then 3 minutes later they said that's too high we'll give you $700.... Wouldn't recommend doing business with a company that doesn't stand by their word.

I just recently went to the store they have beautiful jewelry. The help is very helpful and very…read morenice and caring. I'm thinking about in the future putting a ring in layaway. It's an awesome store to visit. I didn't know they had another store in Beechmont but yes, I went to the one on Kemper Road and would highly recommend them. 10 stars.

Zero stars if I could. Visited the Sharonville location July 2023 for the first time in my life…read more I no sooner made it over the threshold and the lady behind the counter asked me to come back the next day because they were closing in 20 minutes. No friendly greeting...just "You will need to come back tomorrow." I told her that I was just going to look at their collection, and that I wasn't going to buy anything. She again told me to leave and come back another day, because there were only two people running the store and they were closing in 20 minutes. Needless to say, I will never again visit any of their stores.

We went to your store to find a wedding band set, we had the engagement ring. We were looking to…read morematch Mark's band to the engagement ring with the 3 stones. Mike K. was patient and attentive showing us ring options. He also told us of the Spring Sale going on which encouraged us. We found the perfect set and put in in LA way that day. When we picked up the rings, they were thoughtfully gift wrapped in a pink and black box. Also in a fancy gift bag. The attendant, we didn't get his name, celebrated our occasion and showed genuine delight for us which was special! We're devoted customers for life!! Thank you Facet!!

I am so delighted with Facet. Especially today. Mike K. Went out of his way to ensure I would have…read morea very important, sentimental piece for a family funeral. Even though it is Valentine's Day and there was probably very little time to spare, he made time to ensure this piece is right. He ended up driving to Fairfield to get a missing component. I have shopped here many times and I'm always treated even more than a valued customer - they treat me like family. Mike is always exceedingly kind.