Called after hours on Thursday and spoke to the answering service. The next day I got a call first…read morething in the morning to schedule the visit on that same day. Great communication! Tech came at the time they scheduled, he was courteous and efficient. He explained what he was doing and why. I fully recommend this company.

Our AC went out the other day, and I gave Dole a call. It was after hours so no one picked up, I…read moredidn't leave a message, but I did still received a call back. The lady on the phone was very nice and scheduled a tech to come out the very next day in the morning. My time window was 8am-12am. I received a text and an email confirming my appointment. On the email link, you can also see the name and picture of the tech that will be coming out. The next day I received an alert at about 10am notifying me that the tech was on the way. The status email showed me his GPS location! I thought this was a really nice feature, it gave me an idea of about how far he was away. Justin was my HVAC tech. He wore a mask and shoe covers when he entered the house. I explained the issue I was having, and he first took a look indoors. He quickly found the problem was a leak in the evaporator coil. Justin presented me with all my options and facts and let me make my own decision. At no point was he pushy or trying to sell me extra services. I had some other HVAC questions, and he welcomed those and answered them and provided good suggestions. Since one of the options was a full replacement of my unit, on the same day I received a call from the Dole sales rep. He said he was able to come out that same day to give me some options of replacing the AC unit. He was courteous, came out, took a look, and we spoke through options. I was provided quotes on the same day within about 15 mins. I was very impressed with Dole and will definitely be using them again for any HVAC related jobs!

Spire stopped by to check on a possible gas leak and discovered our water heater wasn't venting…read morecombustion gases properly into the flue pipe shared with our HVAC. We called Hoffman Bro's first because they deal with both, and they charged us ~$300 to tell us the same thing as Spire and suggest we call a chimney sweep to check the flue pipe for blockages. We couldn't find a chimney sweep that either could be booked within the month to inspect and give us an estimate, and if they could be booked in that time frame they didn't understand the problem we described and wanted us to fork over hundreds to inspect and sweep our flue. Luckily, an acquantance gave us Crestside Ballwin's number. The receptionist called Dave over to learn about the problem and within a minute he figured that the roofers we had over a few weeks ago probably botched the install of the new flue pipe cap. They had a tech come over two hours after I called and sure enough that was the problem. Anyhow, these guys were solid for us, I'm super thankful we found them.

We had our AC unit cleaned and our filter changed today by Jason. He did a great job, he was…read morerespectful and professional. I highly recommend Crestside Ballwin Heating and Cooling!

Very disappointed with my experience. I paid for a new HVAC setup that failed quickly, and another…read morecompany later suggested the original diagnosis may not have been accurate.

We have used SEWELL exclusively for our HVAC needs for nearly 30 years with absolutely no…read morecomplaints. They are a reputable company that is always responsive to their customers' needs. We appreciate the honesty and fair pricing that we have come to know as the way SEWELL does business.

They did a great job. I had to reschedule my appointment which was no issue. They showed up early…read morein the quoted window, finished the job quickly, and charged me a very reasonable price at the low end of the estimate they gave me. Very professional and polite. Great job.

It's been like 2 weeks since I asked for service, so far everything has been very good!…read morePatrick, although pretty young, was very professional and helpful. Communication was always good and everything was on time! I will hire them again! But hopefully, no need in the short time

Ace services came out to review the issue with my AC. The technician was thoroughly and answered…read moreall my questions. I will be setting a new appointment to fix my issue.

Amazing technician!! David was GREAT! He was very kind, trustworthy and FAST! The price was very…read morereasonable!! I'd highly recommend!!!

They treat me and everyone I know that uses them like family ... when my grandma was alive and our…read moreunit went out, they fixed the issue immediately and it was after hours but they wanted to make sure my grandmother was comfortable

Quick service. Kind people. Fair prices. They have replaced both an upstairs and downstairs unit.read more

In 2020 and 2021 I had Enerco Electric do major projects in our gutted home. All of those items at…read morethis point seem to have been done correctly. However, in the fall of 2021, we purchased a generator to service our entire 10,800 sq. foot house. I was informed the generator would be shipped in December of 2021. However, delay after delay occurred, and we were finally installed in the fall of 2022. Or so we thought. Enerco insisted we were good to go. We were waiting on a final inspection Ironically, Global Tech came by for an inspection and found the following items wrong with our generator. Here's a list of items and photos for you to see the work that was incorrect. DO NOT EVER USE ENERCO for a generator. We had cardboard installed in our transfer switch! Kohler Generator: · No ground on the branch circuit GFCI · Generator is not properly grounded · No Bushings on any of the conduits or stub-ups · 3/4' PVC conduit and LB underground has no flex · 3/4" PVC conduit stub up has Liquid Tight just stuck down in it without a connection or bushing · No polymer pads under the generator for vibration · Generator door has yellow paint on it from pipe line · Natural Gas pipe line is not properly fastened, or installed properly · Generator has 1.2 hours on it, startup has not been completed, the generator should not have been run before commissioning from a licensed technician. · Feeder cable landed in mainline circuit breaker is of the largest size the breaker lugs will allow and wedged in the race area. This is applying to much pressure on the breaker. Possibly consider using copper or Parrell feeds. ASCO ATS: · The Load buss bar and lugs on line 1 and 2 have been cheaply fabricated and not safe to use. This fabricated bus bar and lugs are to close and will jump ark which could cause equipment damage, fire, personal injury and possibly death. This is a massive hazard and liability issue. The Buss/Lug fabrication between line one and two is separated with folded CARDBOARD. · No bushing on any stub ups / conduits · No Meyer hubs were used on plumbing the ATS enclosure · Service entrance cable was pulled through conduit and just ran wild to ATS, The cables were added on to with Polaris Lugs in order to reach the gear. · ATS is not fastened down correctly to concrete · ATS is not properly plumbed from the residence to the switch enclosure. Spray foam and indoor insulation was used, again, no Meyer hub was used. · Communication wire connections are not going to hold up · ATS was wired incorrectly, possibly introducing utility power to generator power. · ATS Switch is not properly grounded While Enerco did resolve these matters, our project was obviously too big for them to handle. Mark Lutman, the owner, took 6 weeks to return my calls. I found that absolutely ridiculous on a project as big and as costly as this one. I've debated about posting this for so long, but today I decided was the day to provide this information to the public and to report them.

They work with landlords to price gouge tenants. What type of reputable business does not ha ve a…read moreGoogle page has 7 like on facebook and isn't bbb accredited?

Avoid Scott-Lee Heating Co. I hired them to resolve an HVAC water leak, resulting in two failed…read morerepair attempts, safety liability shifts, and unauthorized charges. First visit ($187): The technician claimed a personal medical issue and required me to provide my own ladder and physically assist in operating his equipment. The leak was not fixed. Second visit (Promised by their office as a $O warranty call): The technician applied a cosmetic putty patch ("thumb gum") to the exterior cabinet rather than performing a mechanical repair. He then completed unauthorized maintenance and added a $385 plan renewal charge on-site. The Service Manager refused a refund. I filed formal disputes for both charges with my credit card company, which returned my money in full after reviewing the voicemail and email evidence. Substandard trade work and incorrect billing.

I've had some bad experiences with other companies (charging exorbitant amounts compared to other…read morecompanies, saying they completed work they didn't perform, etc.). That's not the case with Scott Lee. Their rates were very reasonable and they did an absolutely stellar job. (One visit was for the furnace service, another was for an a/c coil replacement.)