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    DIY Luxury

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - DIY Luxury

    Custom cabinet construction

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    3 years ago

    I've worked with James for 5 years. He is honest, and always stands behind his work. Highly recommended giving him a chance.

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    William Henry

    William Henry

    2.3
    (3 reviews)
    $$$$

    I bought a knife brand new in September 2024. After having for about 9 months it started to…read morediscolor on the frame all inside the knife. I also has splitting on my knife sheath. My knife is the JEROME B12. I contacted bill Matthew's who is a representative at William Henry. He explained that the knife frame was made of nickel silver and not sterling silver like my certificate stated. (Look at the pictures of my certificate and corresponding messages.) I kindly explained that I would like to return the knife for a full refund since it wasn't what I purchased. I told him that I needed to return the knife because he misrepresented it. He replied with a statement claiming that it was mostly sterling silver and that he would not allow me to return it. The certificate clearly stated that the frame was sterling silver which contradicts his own words. Please advise If you own a Jerome b12 or any other knife made by William Henry. It could be fake or not the metal stone or material that they claimed originally. Bill Matthew's is a horrible customer relations person and is not a very bright individual. Don't deal with him if you have any issues. Please look at my pictures showing our correspondence.

    They said hey shipped my package by UPS. I never for the package. UPS stonewalled me and said they…read morehad to make a claim as the shipper. I produced all screen shots showing that I never signed for nor released UPS of any liability. I am out almost 4300.00 dollars. Looks like Justice Court for me to sue these guys for not assisting me all the could have!!

    Northwest Custom Cabinets

    Northwest Custom Cabinets

    4.0
    (4 reviews)

    Clint has done several projects for us. the cabinets are always beautiful and well made. We…read moreappreciate his attention to detail and the way he makes our vision come to life.

    Our contract said Clint, the Owner, would have the cabinets built and installed in 6-8 weeks…read more Unfortunately this took 14 weeks, due to unleveled cabinets, painting issues, incorrect size of cabinet openings to allow a blind corner pullout shelf and incorrect size of lazy susan and incorrect 30" opening for an over the range microwave. Clint had to come back multiple times, when he had time, to fix his mistakes. Always was late to arrive at job site when he said he would be there. Clint's lack in abilities and planning cost my family unnecessary money; time way from work to let him in, unnecessary weeks of having to eat out and costs to install, remove and reinstall all the appliances. Clint does not live up to his business name of "Custom Cabinets" with his claim of 30 years of experience. He had to be instructed by two other subcontractors on how to level the cabinets. He also lacked the necessary tools, 12' level or a laser level, in order to level the cabinets l, which took three times to get them level. Clint also forgets things you discuss with him about the project and also forgets to order items for the job, which was another issue we had and set the instaArizona back as well. DON'T WASTE YOUR VALUABLE TIME or MONEY!!!! I WOULD NOT recommend Clint or his company Northwest Custom Cabinets, to anyone looking to remodel or replace their cabinets. For the price we paid, we feel we got a Lowe's experience at best.

    DIY Luxury - cabinetry - Updated July 2026

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