If you want to never have your maintenance issues handled, or a response from your supposed…read morelandlord, or heck, even the FILTHY GRIMY TRASH from your building to not be picked up for months, then look no further - this is definitely your place! They are unreliable, unresponsive, but you better make sure your rent in on time because they do answer when it comes to that. Roof leaks, water damage, trash, unhappy tenants, fire system going off every 4 minutes, and NOOOOOOO COMMUNICATION whatsoever. Don't call the front desk!! They'll direct you to their 844 number that nobody answers either. ABSOLUTE JOKE!!!!!!!!!! STAY AWAY Take a look at the trash situation going on outside of their building, that they won't fix, they are over 5k in arrears with Sweep & the city ... yet the tenants never hear anything back? Crazy to think they're collecting rent from these people

Only giving one star because I have to and the front desk woman was helpful enough. They are trying…read moreto scam their renters by keeping the same places listed even when it's not available. They also have horrible communication so I would not rely on them to assist you with anything. Stay away from working with them if you can.

Selling a house can be stressful. Couple that with the pandemic, a holiday season listing, and a…read morebuyer's market. Your realtor better have an arsenal packed with experience, knowledge, contacts, and great communication skills to navigate the choppy waters. The Capri Dessecker Team certainly did. Capri came through with virtual staging, several open houses, great follow up and presented us with multiple offers. Whitney didn't miss a beat either.  Keeping us apprised of all updated information and setting expectations. Expect stellar service from this extraordinary team. They will not disappoint.

I can't recommend Capri Dessecker and her team highly enough-they are truly the best. Capri is…read more*exceptionally* knowledgeable about the market, what to look for in houses and red flags to be aware of, and how to be strategic when it comes to making an offer and negotiating. She also truly wants the best for her clients-she took the time to really understand what we were looking for, is incredibly patient, and not only never pressured us but strongly encouraged us to look at homes that were the remotest of possibilities (I was worried about wasting her team's time but as she kept reminding me, the more properties we saw, the more informed we would be). She and Courtney are also so organized and helped us stay on track and on task for the whole laundry list of things that happen when you buy a house. They gave us a beautifully organized binder at settlement with all the docs we will ever need along with notes about what to do when (e.g., if you don't get a mortgage bill by this date, follow up, etc). Plus Capri is just really fun and kind and a joy to spend time with, and is clearly very invested in the Philadelphia community and supporting other local businesses. I know I'm gushing-and I never write effusive reviews-but honestly, that's how great they are!

I have bought and sold 5 properties through Festa Realty . Bill and his staff are very Professional…read more,Honest , Thorough and Reliable !! Definitely one of the best Realtors in the business !!

From the owner: William Festa Realty is an independent office in South Philadelphia with a close knit group of…read moreagents who live in and know the area. We specialize in residential sales. Whether you are buying or selling a home or investment property, managing your business becomes our top priority.

EXCELLENT, PROFESSIONAL ..Michael Esposito was my agent . trust when i tell you he went above and…read morebeyond. he talked the landlord into lowering the rent , new fridge, and I wanted to paint he made it happen. agent made what would have been a stressful situation, feel like the first time move. (we all remember the first move, full of excitement, enthusiasm and wide-eyed optimism.) if I'm ever in the market to buy a home I know where I'm going. thank you mike,

I had a rental property through them. Nothing is perfect, especially with landlords, but my calls…read morewere taken care of promptly when there was a problem, the lease was fair, and I didn't get stiffed on the security deposit when we moved out.

I listed my house with Lori. The listing came amazing and she allowed me to pick the asking price…read more She is so knowledgeable, organized, and sweet. I feel so confident going into house sale.

Raphael Castro Injury Law and myself -- we sued OCF Realty, LLC and won by a landslide victory!!!…read more My biggest recommendation after renting from OCF Realty, LLC: Keep excellent records, document everything, and never rely solely on phone conversations. It's not what you know--it's what you can prove. Save every email, every work order, and every written communication, take clear photos of all issues. If you have an in-person or phone conversation, write it down immediately afterward, including the date, time, everyone involved (including yourself), and a summary of what was discussed. This is called contemporaneous documentation. If you ever need legal representation for a landlord-tenant dispute, I highly recommend Raphael Castro of Castro Injury Law. Raphael was phenomenal throughout my case. He was knowledgeable, responsive, and guided me through every step of the process. Contact information below * Raphael Castro * Castro Injury Law * www.CastroInjuryLaw.com * (215) 369-0460 You'll thank me later!!!

We couldn't have asked for a better realtor than Caitlin to help with my daughter's move to Philly…read more Even though we ultimately found an apartment that wasn't one of her own listings, she had already gone well beyond the typical scope of the job -- for every place she showed us, she took the time to research the surrounding neighborhood so we could tell whether it was a safe, good fit for my daughter to live. Moving to a new city with no real local knowledge is stressful, and we only had a few secondhand suggestions from friends to go on. She filled that gap for every option she recommended, giving us honest, specific feedback about the different neighborhoods so we could make an informed decision instead of just guessing. If you're relocating to Philly and want someone who treats your move like it's personal, she's who you want in your corner.

I can't recommend this service enough! My partner and I worked with Caitlin, and she helped us find…read moreplaces in Philadelphia we wouldn't have been able to discover on our own. We ended up finding our dream apartment, which we wouldn't have been able to find without Caitlin's help. The entire process was very easy and really reduced a lot of the usual burdens of apartment hunting. If you're also looking for an apartment and have been intimidated by the process, please consider reaching out!

Scammers looking for people in NC to scam. They aren't honest and I would not work with them. You…read moredon't message random people and scam them. No we don't have a number to give you Theresa Criniti. I will review on every website. She claimed she had a business Venmo and that's why an nail got sent to my spam instead of adding to my account. You shouldn't be on a NC Nextdoor and I have screenshot her post and send it. I didn't click any links. One thing to look for SCAMMERS will never admit to it. I would save an extra headache and take the extra precautions. If their business email keeps getting hacked more than once. That is fishy. One time is okay maybe but 2-5 times getting your email hacked. Almost getting scammed out of 90$ is ok but my house is my prize possession and I would have to trust my real estate agent. I don't care what this person says below. No way does your business email keep getting back and trying to scam others in different states. Keep yourself safe.

My experience with Criniti especially Theresa was A+ plus. Detailed and always with a welcoming…read morefriendly smile. Over and beyond for service and follow-up .

We were looking to buy a condominium apartment. Air conditioner did not work, as well as several…read moresignificant cosmetic repairs needed to be addressed. The day before closing NOTHING had been done to correct the problems. The realtors did not follow up to see if they were done. In addition, many of the documents required for closing were still not available on the closing date. It was impossible to get any response from them. I would have given them less than one star, but that option was not available. I'm strongly considering a lawsuit in addition to pursuing having their license revoked. If these people are your ONLY option, then you are better off with no one.

The most unprofessional company I have ever dealt with. Horrible communication. If you are a renter…read moremove on. Obviously they only want buyers. After years of a quality relationship with the landlord he hired them to manage the property. Nothing but problems ever since. I do not understand how they have remained in business so long. Do not expect your security deposit returned. STAY CLEAR.

WARNING: Do NOT waste your time or gas money with this company…read more We drove TWO HOURS to tour a property, only to arrive and find that no one was there. We were not made clearly aware that this was supposed to be a self-guided tour -- and it didn't matter anyway, because the lockbox codes they sent us DID NOT WORK. Every attempt to get help was met with automated responses. When a real person finally stepped in, there was zero urgency. No one offered to come open the door. No one acknowledged that we had traveled hours to be there. We were essentially left on read while standing outside a property we couldn't enter. The response we eventually received amounted to: "Sorry, we're working on it." That's it. Here's what concerns me most: if this is how they handle prospective tenants, imagine how they handle the properties they manage. If I were a homeowner and this company was representing my home, I would consider that a serious breach of fiduciary responsibility. They are not acting in the owner's best interest by making showings inaccessible and unmanageable. This felt like a scam at worst and gross negligence at best. Avoid.

NIGHTMARE! Summary: The company failed to disburse any rent, currently owes me nearly $7,000.00,…read moreand became defensive when I asked about it. The owner, Joe White, now appears to be punishing me for inquiring about the matter and escalating to termination, and has blatantly lied about having not received any rent from my tenants or reserves payments from me. I am a small-time landlord that was seeking someone to take over management of my three residential properties as I prepared for a move out of state. I came across Grow Property Management via an online search and was immediately drawn to their positive reviews and very reasonable pricing structure, especially considering that all of my properties were already under lease (no placement fee). I even spoke to the owner, Joe White, via video chat before I opted to work with the company at the end of January 2026. That's where the trouble began. Initially, it was small things like delayed response to my emails and tenant inquiries. Yvonne, the representative for the company, however, was very apologetic and worked to address the challenges. That said, things came to a head after the company begin collecting rent on my behalf in March. A couple of weeks after seeing that all of my tenants paid their rent, I reached out to the company's representative to find out when I could expect to receive disbursement. Initially, I didn't hear back so I followed up. Yvonne shared that the company typically disburses rent the third Wednesday of the month (3/19), which was just a few days away. I thanked her and waited. Unfortunately, the stated date of disbursement came and went, and I didn't receive disbursement or any communication related to it. Now nervous about the matter, I follow-up again via email three additional times very humbly and patiently expressing my concerns about having not received disbursement and reminding the company that I'm a small-time landlord. "Good morning, I haven't received a response to my last message regarding release of rent and I'm very concerned. I'm a small-time landlord and I had to pay mortgage for all three properties out of pocket with the next round of mortgage payments due in a week. If we can't get this resolved, I'll have to consider other options." Joe, the owner, responded with a lie or at least an incorrect statement indicating that our agreement stated that disbursement was scheduled to take place on the fourth Tuesday of the month" (what happened to the third Wednesday?) "to stay inline with State Best Practices which lean on our not disbursing funds until the next month." When I reminded Joe that his representative indicated that disbursement would take place on the third Wednesday and asked him to tell me where in the agreement indicated that disbursement would take place on the fourth Thursday, he told me I would need to contact a lawyer for that. Fortunately, I am a lawyer, but my hope was to avoid dragging this into litigation which seems unavoidable at this point. From there, Joe's responses to my emails were spotty at best and, concerned about what was happening, I instructed my tenants to cease payment to Grow Property Management. I informed Grow of this and threatened to terminate the agreement unless we were able to resolve the matter and talk via phone. Joe's response: "A phone call is not going to change the law nor our policies. You want your owner disbursements to have a special arrangement and that's just not available. For that, you need to go down the list - we are the top reviewed property management company. You want a company not concerned about laws and regulation, so you will want to go towards the bottom with the lowest reviewed companies." No, Joe. I just wanted you to do what you said you would. I also wanted you to have enough emotional intelligence to check in with a new, patient, and very concerned customer. Joe was having none of that. I wish the story ended there, but it only got worse. While Joe ensured me that accounting and final disbursement would be completed within "a day or so" of termination, nearly a month passed before I even received a statement. To make matters worse, the statement didn't reflect receipt of $3750 in rent from one of my tenants even though I already had a copy of the receipt of payment through Grow's portal. They also tried to charge me frivolous placement fees for two of the properties even though the tenants in those properties had already lived there for years. This runs completely contrary to our signed agreement. The topper: when I told Joe I was reporting the company to the Better Business Bureau, he responds "you owe us a balance. Not the other way around." Say what? Since when because this, of course, was the first time Joe had ever made mention of any such balance, nor did he offer any more details. The saga continues...