The coordinator / scheduler was fantastic. She was so kind and funny. She was able to help by…read morebooking around my work schedule and was even open to doing the assessment during a zoom call. I cannot say the same about the assessor - Initially, he forgot about the appointment and I had to call to inquire his whereabouts. He then came out after I took a second day off of work. He didn't do anything at all and barely walked into the room with our water damage. He quickly looked at my ceiling and then quoted 2k. He told me it was a minor issue and indicated it would be cheaper to go with an independent contractor. I appreciated the honesty! He offered to provide contacts and promised he would get back to me quickly. I never heard from him again. I am sure they do a great job, however if they're too busy for new business, I'd appreciate just saying they don't have the bandwidth instead of wasting my time. We found an independent contractor, who was amazingly cheap, fast and professional! So, ServPro ended up saving us 1,500 by not following up.

It was a nightmare working with them. I had to ask 10000 questions to get out of them what they…read morewere doing. The process was not easy to understand until I asked about it many times. It was like pulling teeth to get a written estimate from them. They definitely were trying to take advantage of young homeowners and once we told them hold on give us a quote they all of a sudden couldn't come the next day and made us last priority. They tried to come in and do work without the approval of my insurance company. Then insurance said they wouldn't approve it and Servpro tried to sneakily keep it from me until I brought it up to them. Then they sent the invoice to insurance even though they were told they had to work through us, the homeowners.. we had to call and check up on it ourselves. They took forever to deposit the check. Just a mess. I would never recommend them to anyone.

This company came out to take a look at my roof I thought we just needed a repair and Josh went…read moreahead and got us a new room for my insurance company for damages we did not know about. Thanks Josh

A storm came through and caused some wind damage to our roof. It caused a leak that went through…read moreour ceiling in our bathroom. We discovered this on a Sunday afternoon. Josh came out right away to secure a tarp on our roof to prevent further damage. Once our insurance adjuster came out and determined that they would provide us very minimal coverage for the damage, Josh took it to the next level for us. It was a tedious and drawn out process but in the end we were awarded the funds to cover our new roof and our expenses for the damage to our bathroom. Josh was very on the ball and attentive to getting things taken care of for us. He came out and met with us to determine which product we wanted to use for our new roof as well as a tentative start date for the job (obviously weather permitting). When he noticed that an upcoming weekend had some promising weather, he reached out to us to confirm if this would work with our schedule. He arranged for the materials and dumpster to be delivered. On the day of install, his crew showed up and were all very professional. Came at 8am on Saturday morning and were done by noon on Sunday. Excellent site clean up from all of them. The only evidence that they had been there was our new roof and the dumpster full of materials in our driveway. Josh immediately had the dumpster removed from our property as well. Very attentive and accessible during the entire process from start to finish. 5 star rating for this company and Josh from our first encounter until the job was complete.

Outstanding service! I needed drywall replaced in my ceiling from water damage. They were…read moreresponsive, reliable, and honest. It is very clear they take pride in their work. Joel kept me informed along the way and was flexible with my work schedule. The price seems fair, although I've never had this happen before. I would absolutely hire them again for future work.

Joel & Mike were awesome! Very responsive during a 1,000 year flood in a house with 4 young kids…read moreand a hundred other distractions. Really appreciate the quick response as I'm sure they were slammed. Made us feel like a priority and we are very grateful. Water mitigation, mold control and removal, shock and sanitation steps taken carefully but quickly to reduce longterm effects. And the best part is I gotta use a sawzall (on my own time) and cut an extremely heavy couch into 6-7 pieces.

Best experience. Clean, professional. Explaining the process clearly. Our safety was their number…read moreone priority. If any thing changed it was brought to our attention immediately. The final results, magnificent. A fresh smell sparkling walls and floors....... After searching the web, by far a reasonable price for the details applied. August 2025

From the owner: Corrective Cleaning & Flood Restoration serves residential, commercial, and industrial properties…read morethroughout Bayside and surrounding areas with comprehensive restoration and cleaning services. When water, fire, smoke, or mold affects your space, immediate action protects what matters and limits ongoing harm. Our team responds quickly to assess conditions, stabilize the environment, and begin the recovery process.

They were on time, and explained what they were going to do. They were clean and careful. They did…read morea thorough vent cleaning and showed me what was sucked out of the vents. They were efficient and professional.

Dave and his team are phenomenal! I unfortunately had to use them several times based on some…read morewater intrusion issues. They showed up timely, they set up containment and cleaned the area thoroughly. The team was very pleasant and easy to work with. I will continue to use AdvantaClean for any mold/water related issues in the future!

Worst experience I've ever had! Avoid them!!! I contacted a…read moreplumber for a frozen pipe repair. The plumber fixed the pipe but a mitigation contractor was contacted, by the plumber to deal with the water on the floor. RestoPros was in my home when I returned from work. The lower was rude and impatient. He did not give me a scope of the project. He was also rude to my claim Adjuster. His wife put together the invoices, which were not itemized. It took a long time for their payment, as RestoPros appear to be in the business to submit extremely high invoices, so they can 'negotiate'. I never got in writings the scope of the project. I can to get information from my claim Adjuster. I was threatened by the owner l, and I had to request he never come in my home again. Currently, I am assessing my property that was returned to my home and thre is some damage. I don't know if RestoPros is bonded to cover any cost to some damage furniture.​​ Oh, the threat to place a lien on your home is a tactic the owner has used on several clients. RestoPros has only been in business for less than 2 yrs ( The one that came to my home).

If I could give them a zero, I would. My experience with this company was extremely negative, and…read moreI would not recommend them. I hired them to handle what started as a small sewage backup in my basement, but from my perspective, their work only made things worse. After they were in my home, additional areas that were never contaminated before ended up affected, and the team seemed very careless. Their removal of casings left visible damage to my walls and doorways, which was incredibly frustrating. What disturbed me most was that, after their visit, I realized money and a few small personal items belonging to my kids were missing. I cannot say with certainty what happened, but the timing raised serious concerns for me. When I brought all of these issues to the company's attention, they offered no accountability or meaningful help. Based solely on my experience, I would strongly caution others before hiring this company.

Johan and the team at SERVPRO of Pewaukee & Sussex are amazing professionals. We did not have…read moremother nature on our side and we had our basement severely flood with standing water. We called and their team showed up almost instantly and began extracting, cleaning and drying out our basement. Throughout the drying process, they continually checked and communicated with us the next steps and what we could do to assist with the cleanout. We cannot recommend SERVPRO enough if you are ever need flood and/or water cleanup and repair.

From the owner: SERVPRO of Pewaukee & Sussex is a part of a friendly and vibrant community. People simply look out…read morefor each other. As part of your community, our technicians and owners have come to enjoy what Pewaukee has to offer. As your neighbor, you can believe we care about our community. So when your home or business has unexpected water damage from flooding or leaks, let us use our expertise and equipment to properly restore your property. The water extraction and cleanup processes are handled by our highly-trained teams, and they document the entire drying process for you and your insurance company. This validates that your property has been dried properly and thoroughly. All documentation is done according to insurance company standards so you get back into your home or business quickly. We make it Like it never even happened.

I solicited an estimate for mold inspection and remediation at 7:30am and roughly fifteen minutes…read morelater Mark reached out to let me know he'd be calling. Then he and Willie were at my house before noon. They displayed excellent communication and integrity, taking the time to educate me about my options and what the state of the basement was. They confirmed with their moisture sensor what we already suspected - that the carpet had dried out already, but was continuing to harbor mold, so we needed to finish ripping it out, which we had started ourselves. They recommended a cleaning product, and since we were already doing the work ourselves, waived the inspection fee and went on to their next customer. I wouldn't hesitate to call them back if we have any remediation needs in the future.

We had an unusual situation where our garage needed cleaned and re-floored. I made an emergency…read morecall to Mark and he came out immediately to assess the damages. He provided timely and professional service from start to finish of project. He made suggestions on new flooring options and kept himself well within budget. His communication from start to finish was excellent, service was excellent, and workmanship was impeccable. We will definitely use their service again and we highly recommend them to anyone!

My insurance sent them over to evaluate the damage and provide them with an estimate. After weeks…read moreof the evaluation they finally called and asked when they would come start the process. Meanwhile all the water damage is getting worse sitting there. I asked for a ballpark estimate to know if we were even going to have the funds to pay for this and I did not get a very nice response. They finally agreed to put one together and provide it to the insurance agent. A month later and numerous attempts from my insurance agent we still do not have an estimate. They actually lied to my agent stating they provided me with one, but they never did. If you need anything done in a timely manner and dont have unlimited amount of funds I highly suggest you contact another company. Had the estimate been within our insurance claim amount i would have had the come out, but not after this experience. They only care about the money you can provide them with and not the customers

Worst company Ever to restore my wire fire damage. Lies and deceit on what they actually did. Broke…read moremy fridge even and gave me a hard time.