Mike and Laura Belcher are criminals. They have had our vehicle in their possession for almost 15…read moremonths for a simple 2-3 week hail repair damage. The Belchers committed fraud with our insurance check, spending it on anything but our vehicle repairs, and Mike has all but refused to complete repairs. We are attempting to have the vehicle repossessed as we're out of pocket nearly $25,000 and counting $700 each month we don't have the car fixed. Mike has cut all contact with us and refuses to communicate with our lien holder to cooperate by doing his job. PLEASE: DO NOT USE BELCHER COLLISION FOR YOUR AUTO NEEDS!

I took my car there after I had a small accident. I love that place. They kept in touch with me and…read moreevery step of the way they were thorough. They made sure that the suspension wasn't shot before they would use the bodywork. And the easiest part is all you had to do was text them and they get back to you quickly. May blessings fall on them thank you.

Excellent to work with. Patiently worked with my insurance claim and when I decided to do extra…read morework, they were very flexible in pricing and options. No pressure along the way. And great work quality on top of all that.

If you are looking for customer service and a business that values their customers, don't choose…read moreConway Collision Center. I find it no surprise that Conway Collision Center's last good review was in 2020. As a preface to this review, my vehicle was not worked on at this location. From what I can gather, I wasn't important enough or the job wasn't easy enough for them to even return my calls. I booked an appointment with them on an early Wednesday morning and spoke with someone (Todd?) about an insurance repair and additional repairs to the vehicle which I was going to pay out of pocket. I had to take off work for this appointment. Todd assured me that he was going to put together my quote, give me a call, then email me. A few days later, no call. I don't know what their work load is or how long it takes to put together an estimate so I called a few days later, was put on hold, and was told that Todd was busy doing payroll. I was told that he would call me back. Again, days have passed and no call. It has now been a week. I work in a service oriented business and to not follow up with a customer within this time is amateur. Not only that, but I completely wasted my time going to a business that doesn't value my time. My advice is to be careful booking an appointment with Conway Collision Center. Conway Collision Center obviously does not have any consideration for the customer's time. If this is how they treat people, just imagine how they will treat your vehicle. Real businesses that care, return calls, follow up, or at least have the courtesy to tell a customer that they don't want to do the job. That is just the professional thing to do and their professionalism is heavily lacking.

Wonderful service! Personal attention!! AND my new car was restored to it's glory. You cannot tell…read moreI'd been hit at all. Scott even made sure there was no wax left in the grooves and creases. I recommend them 100%

Highly recommended for towing. Dispatch was very professional as was the driver. The truck was…read moreclean and well kept, inside and out. The driver spoke well and was in uniform, so to speak. $1.50 a mile loaded rate approximately. Easy billing too. I made.an appointment since it wasn't an emergency.

My mom took her truck to Pro Auto Collision to repair it after an accident. To say that we are…read moreboth impressed with the quality of work that was done is an understatement. The pictures speak for themselves! We highly recommend PRO AUTO. You will not be disappointed. Everyone that we dealt with was knowledgeable and professional. Not to mention so very nice and helpful. Thank you to the pro's of collision repair.

TRACY, at Steve's Auto guided me through a rear-end collision of my beloved vintage 2002 qx4…read moreinfinity. Parts, now hard to find because of the age of the auto were found, at a reasonable price and when they arrived they turned the car around in two days-including a fantastic paint match up. Kind, courteous, competent. Hope I don't need them ever again but if do, they are the way to go! jeffkelley

Ripped off my 19-year-old son for $2300, had the truck towed there and had to have it towed from…read morethere had no answers just took our money. The people are rude prey on innocent youth. There is nothing but made his truck worse.. They don't stand by their word... I wouldn't recommend taking a hot wheel to them..trash.. Only the reason why I gave them one star.So I couldn't give them zero

I had the most uplifting experience at Nikki's today. I had a problem with my door closing…read morecorrectly. Mickey, got on to it immediately. Got it corrected and I won't tell you what he charged me but it was so low. I am embarrassed and he needs to charge more than that so much. Thanks to you Mickey. I feel like this is a Good Samaritan story

When I tell you I am happy, I am happy! I had the best experience with Mickey's. I had a wreck…read morewhile traveling from Northwest AR to Little Rock. My car was not drivable so I had to have a tow to the closest city - which was Conway. I originally had it towed to another collision center but it was going to take them 3 weeks to even start on the car - which was ridiculous. Mickey's not only repaired my car beautifully, but they did it quickly. And then they cleaned my entire car inside and out! It was such a pleasant experience. I will mention that Ariana was also very helpful and pleasant. I live in Little Rock, but if I ever need my car repaired again I will probably just take the 30 minute drive to Mickey's! Love you guys!

These folks not only do amazing work that leaves your vehicle looking better than showroom new, but…read morethey're amongst some of the friendliest & most accommodating people I've ever had the pleasure of working with. They've now worked on my pickup, as well as my wife's SUV & each time they've gone well above & beyond to make sure everything was perfect. 10/10 & I would HIGHLY recommend them for all your paint & body needs. They even detail the interior when they do work on your ride.

Above and beyond. Loved the communication throughout and the flexibility of the team. I will…read moredefinitely be back with any future work.

Did a great job on my Jeep Grand Cherokee! Also made great strides to get my vehicle back to me…read morebefore my husband left to go deer hunting! Samantha who answers the phone and probably a lot of other things, is so friendly and courteous it was a pleasant task to check on progress of my vehicle! Would definitely recommend this body shop to anyone who needs their vehicle damage repaired!