My 40 plus year old drain field distribution lines (which are about 100' each had become (in…read moreseveral areas) plugged solid with roots, causing wastewater to start backing up and overflowing the septic tank. I could not be more pleased with the professionalism and work ethic they displayed as it took approximately twice as long as was expected. They just kept at it until all three lines were completely cleared and running clear. Sean was the lead on this group. I thought the final cost was very reasonable considering they and a two man crew from Goeble worked for nearly 4 hours on what was originally estimated to take a little over half that time.

A great surprise. If you had asked me BEFORE what I thought of plumbers or the plumbing business,…read moreI would have said that it is a parasitical business that should be regulated by the government because of the overwhelming tendency to fraud. So I was nervous when I needed a plumber. But they worked fast, as if they were trying to get the job done as quickly as possible to keep the bill down. They could have dragged their heals a little bit to puff up the bill, but they didn't. Given that this isn't a business that can benefit from repeat business from loyal customers, it is honesty for honesty's sake.

Fantastic company! Dependable, fair priced, and consistent. Great customer service! Been utilizing…read morethis company for years and have never been disappointed.

Found a hot water heater leak and contacted Allied Plumbing. They scheduled me in quickly and…read morearrived on time. What I believed to be a rather difficult job was completed quickly and professionally by a very skilled technician who was kind and courteous. Then the bill came in well under what I had anticipated. FANTASTIC! I will continue to rely on Allied Plumbing from here on out. I've found my plumbers!

A major underground leak outside my house was reported. Chehalis Plumbing's solution and work to…read morerepair the the problem created multiple new problems. On May 25, Chehalis Plumbing dug a new trench from the water main box to the side of house and laid a plastic pipe to the house. The plumber then reported that he broke a piece of old pipe when he was attempting to attach the new line to the house. This necessitated the removal of kitchen sink plumbing and disconnecting the pipe leading to a spigot in the backyard. The removed pipes were not related the leak. The house was without water overnight. The plumber returned the next morning to get water flowing again. He left his card and stated he would return on May 29 to complete the job and reattach water to the back yard. He did not return. I contacted the Chehalis Plumbing office and spoke to someone who informed me that the job was done. I insisted that the job was not complete and I informed him that there was still a leak. He asked for my number and said he would contact the owner to discuss the recommendation that the house be repiped. After Completion of Job Summary: 1. Hot and cold faucets in kitchen sink were reversed. 2. Water pressure to the hot faucet is seriously reduced and hot water no longer flows to the kitchen sink. 3. The backyard spigot was disconnected. 4. Siding was removed from the house and not replaced. 5. Crawl space access to underneath the house was disassembled and not restored. 6. An excavated area remains an open pit. 7. A plumber's tool and several pieces of the original kitchen sink plumbing remain discarded in the open pit. 8. Water has been steadily leaking from the plumber's repair ever since he left.

I have a small house repair (shower head) that needs replacing. Not a life changing job for a…read moreplumber I know. I called to set up an appointment, the guy said they were 3 weeks out, ok, I can wait a bit, gave him all my info, etc. So here it is, day of appointment....waiting....waiting....no call so around noon I call them up to see about when I could expect them. They had no idea who I was, 'all the guys are out of town on a 'big' job'. So sad, too bad, maybe 'I should call around and find someone else to do the job'. Well thank you Captain Obvious!! I think I will. I'm happy that any of our locals business' are busy. But be courteous, call me and let me know ahead of time so I'm not hanging around, taking a day off work waiting on someone who's not coming. That's just plain rude. Don't forget about all us 'little local people' who give you those 'little jobs' and keep you in business when things are slow. Not using these guys again.

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

4872.75 for 4 ft of pole line. Over 1000.00 an hr…read more As a retired G.C/handy man in the yelm area for 10 years. I'm repulsed bye the price of the service done bye rotorooter. I had a leak in the line going to one of my B and Bs. And needed it fixed. I'm a full time caretaker now and can't leave my house for long. Bye the time there sales man came the water was terned off. found the leak exposed the line. Called at 1:00 Plummer was not out tell 5. Worked done 6:30. Thats just shy of 5000.00 for 4 foot of pole line 2 clamps. 2 barbs. Brake down of price was 450.00 for parts. For 20.00 in parts. That's a 2150% mark up 500.00 for equipment. Truck, shovel,shop vac. 2 tools. 3500.00 laber.... Plummer was boots on the ground for 1 1/2 hr. With drive time 3 hr. I do know that bid was for 5 ft of ground work. Any more would have add to the price. Had there been any more brakes in the line. Talked to manger just so you know there average cost is 1000.00 an hr. Plus tax equipment and parts. Also the plummer told my b and b guest that the filters where dirty is why the water was discolered resolting in a reimbursement for there stay. The water is discolered any time you turn water off on a well. Most times clears in 24 hr. Just wont to put this out there so some ones grandma dose not get fleeced bye this company. If you call around this should have been in the 1000.00 range.... even the sales man when talking to the Plummer was saying it was supper easy job. No rocks or roots. Already know where the leak is. Know what parts you need. Let my buyers remorse. Be your keep calling around. In the end find your local Plummer. Have more then on you can call. But if you need to call roto rooter know its bid work. And bid at 1000.00 an hr plus tax. Parts and equipment.

They put in a Navien Tankless water heater last year. They were supposed to come back in March to…read moredo the first year's service which was part of the cost of the installation. Well, Tom has a new license but has disconnected his two phone numbers and I've sent registered and return receipt letters to his addresses and they have been returned by the PO. He could be nice then turn and be rude. He refused to give a signed contract but did give a receipt that I thought would be binding. Before we hired him and Brian I made sure he had a bond and license. He kept saying I was just supposed to trust him. They did the work and the tankless works fine but when I did a call back on an issue I left several messages and when I didn't get a response I called Navien. When he finally came he kept saying to call him not the company and I told him that I did. Brian was supposed to take over the business but there is no way of getting ahold of either of them. Beware of any business that won't give you a signed contract up front and says just trust me. He was good...until he wasn't.

Friendly honest guys. We ended up not using them but both Tom and Brian were professional in…read morereplying to my calls and providing cost informatio.

Fabulous job! We…read morelive in a This Old House nightmare, and our main water line to the house broke. Robert came out to asses the damage **the same day** I called him. He came after normal working hours to assess the situation and back again once the city turned off the water. He had already worked a 10-hour day before working diligently and professionally repairing our house's plumbing issues. Robert worked from about 5 pm until he was done, even though it was past dark. He wanted to ensure we had access to water as soon as possible. Robert is incredibly patient, he will laugh at your dad jokes, and he will play with your dog who wants to chill in the trench Robert dug. It's so nice to have water again and to have a quick response from a talented plumber who ended up fixing more plumbing than planned and **still** came within budget. Finding a great plumber - that's a good thing.

Excellent and efficient. Worth every penny. Thank you…read moreRobert for doing the dirty work and making a work of art with your plumbing!

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Nice technicians and a good quality water heater installed. I requested a 40 gallon and got a 50…read moregallon water heater. The work actually took about 2hrs and the cost of the labor itself was $2700. Highly overpriced. I blame myself for buying into this. Unless you're made of money I recommend shopping around. This was for an electric water heater that itself costs around $850. Total cost $3800...never again..