1. Scott's Heating & Air Conditioning

1. Scott's Heating & Air Conditioning

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Ethel, WA

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Scott's Heating & Air Conditioning

3.0 (7 reviews)
Closed • 8:00 am - 5:00 pm

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4 years ago

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7 years ago

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5 years ago

I have used them for years. They are reliable and offer very fair prices. It is also a locally owned family business.

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9 years ago

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8 years ago

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Chehalis Sheet Metal - Crew guys 2019

Chehalis Sheet Metal

(17 reviews)

We used this company before and was happy with the service, however now 2+years later they are not!…read more We had an issue with cold air leaking around the system they installed. We asked them to come out to look and fix if need be. The technician came out but not able to "fit" (their words not mine) and could not fix the problem. They told us we had to call another company to come fix the issue. To add insult to injury we were charged $175 for this "service". We called the office to question and the lady was so rude, didn't care about this issue, and was nasty. I will pay for this non service, however I will never use this company again, and when recommending when asked will turn away ANY and ALL to from this company.

I would like to say that the young man who came out and reattached my air duct was polite and…read moreprofessional. The problem has to do with the billing. Shortly after he left I got a call from Jeanine in billing. The amount was high (about double) from what I thought, so I asked her and she replied that it was for 3.5 hours of service. She reiterated that it included commute time for the serviceman and also loading his truck with necessary supplies. Minimal supplies were needed. According to Google we live 12 minutes from their office. Even round trip should take 25-30 minutes. So here is the timeline: The repairman arrived at my house promptly at 8:10. He worked until 9:40. That's 1.5 hours. Factor in 30 minutes for the commute and that equals 2 hours! According to Jeanine's timeline The young man would have showed up to work at 7:00 AM, loaded his truck with supplies which he didn't need until 7:55, drove to my house at 8:10, worked until 9:40, drove back to the office by 9:55, handed in his paperwork, only to have Jeanine call me at 10:30 to equal 3.5 hours. All on my dime! BAD BUSINESS MODEL. Carl W.

B&M Heating & Air Conditioning

B&M Heating & Air Conditioning

(1 review)

I have used this company twice now. First time was a heater problem (12/09/2010). Then yesterday…read more(6/05/2016) my AC went out. Luckily I found their cancelled check from 2010 so I could call them for the AC problem. The lady that answers the phone is very nice and listens intently. She even looked me up in their system from 2010. I was still in there. Anyway she promised she would have a tech out to my house the next day. He was at my house by noon and called ahead to let me know he was en-route. That in itself is amazing. Don arrived and I described the problem. He knew what was wrong immediately. He checked for the problem and showed me. Corrected the problem in less than thirty minutes. I now have a nice cool house again. Many thanks to B & M. You have a great company, and you have my business in the future. Their prices both times were more than fair. That's the reason I wanted to use them again because they were fair the first time. I wouldn't hesitate to call them again.When your heater or AC isn't working things can be miserable, or usually the wait time for a service call is forever. I'm glad to see there is a vehicle available to let others know what a good company these people are. These days there are a lot of businesses out there that just don't care. B & M is top quality for response and repair and price. Can't say enough good things about them. Remember they need to make a living just like you do, so don't expect free service. Just expect to pay for the technology you don't possess and their expertise which are worth every penny. Both are exceptional. AC and heating problems can be expensive, and sometimes not. This company will guide you the right direction. So glad I found their phone number after all those years. I guess basically what I'm telling you is I trust them. As apprehensive as I am that speaks volumes. Just ask my wife. Anyway thanks B & M. Your the best. Respectfully, Bill R. Kalama, Washington

From the owner: Full service heating & air conditioning maintenance, repair and installation. We service all…read morebrands, commercial and residential. Proudly serving Cowlitz County since 1979.

Scott's Heating & Air Conditioning - hvac - Updated July 2026

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