I stopped into Heritage Carpet to try to match carpet I purchased over nine years ago from a…read moredifferent store. I was greeted upon entry and asked if I needed help finding something. I showed a carpet sample and shared the name of the carpet. Since it had been so many years, the employee wasn't sure if that specific carpet was still being made, but she immediately walked to the appropriate section and began pulling carpet boards. We found a carpet sample that was a close match, then she thought of one more possibility. It was an exact match! She was very patient and helpful. We haven't had carpet installed yet, so I can't comment on that. At this point though, I would without hesitation go back to Heritage for my flooring needs.

Heritage flooring installed this flooring for the previous owner of our house (a 95 year old woman…read morewho lived alone) in 2021. When my husband and I purchased this house in 2024, the flooring was already coming apart, so we knew it was already an existing issue. In Summer 2025, we called Heritage Flooring because they had left a magnet behind on the refrigerator and we assumed they were the ones who installed the floor. They told us they did the flooring in 2021 and we asked if they could possibly repair it for us. They ASSURED us this was high quality flooring and that they would fix it. So after we PAID for the repair (that included their labor and a box of new tile), it started coming apart almost immediately. So after another year of us sliding it back into place, we called and Denny told us that it would be a repair of a repair and that flooring doesn't last for 5 years. I don't know what world a "professional" flooring company like Heritage Flooring lives in, but flooring should absolutely last more than 5 years. And i wouldn't consider this a "repair of a repair" because we PAID to have it completely fixed ONE year ago. He also informed me, a 34 year old man with common sense, that the sub floor could be getting wet, i could be mopping my floor and making it split apart, and gave me 100 other excuses as to how WE broke the floor. I am not just spilling puddles of water onto my floor and leaving it. The floor is coming apart in the same exact spot they repaired ONE year ago. Denny also assured me, before he hung up on me, they have been in business for 40+ years in North Canton multiple times. IDGAF how many years you've been in business. Your installation is crap. Maybe it's time to pack it up and retire from the business since you don't stand by your quality of works

They don't stand behind their installation. They laid patterned carpet going in different…read moredirections in my home. The owner sent someone out to see if it could be stretched and the person they sent out said no, this carpet was laid incorrectly. Even after having that information, Spanky's did not replace the carpet that is crooked in my home. I have spent over $30,000 with this company through my business and have sent many people their way. They no longer get my referrals nor my business. Barrington Carpet on Arlington Road is fantastic and I highly recommend them.

Professional helpers. No high pressure sales. Got me exactly what I wanted . Good quality!read more

Great company, good workmanship and very responsive. The job looked perfect when complete and the…read moreprice was fair. I would recommend Mark to everyone for any carpet and flooring needs.

Quality Carpet and Flooring has been around as long as I have lived here which is about 20 years. I…read morehad them make a carpet runner for my wooden stairs and they were able to use the leftover pieces to make custom rug runners. Recently I was looking for luxury vinyl plank that is waterproof. I have gone from place to place all over the area and their service was probably the best. I didn't end up purchasing from there and that was only because I found exactly what I wanted somewhere else. The service and the information they provided was really fantastic. They encourage you to take samples home which is exactly what I did. Their show room is much bigger than you'd think so don't look them over for your flooring needs!

Massive shout out to Alyssa at Tina Petrik Carpet and Flooring. They are a small Twinsburg business…read moreand did an incredible job on our new residential carpet install. I saved thousands on my purchase/install and their install crew was fantastic! https://www.facebook.com/Tinapetrikinc

I had two chairs done by Laubacher's and their work is amazing! They allowed me to bring material…read moreto reupholster one of the chairs and picked out fabric for the other. Their customer service is top notch and my chairs are beautiful. Never hesitate to use this company. Their work is the best.

Adam runs an amazing business. I have had several sofas, chairs, bedroom furniture and living room…read morefurniture all upholstered by Laubacher Upholstery and they have done the most amazing work. I have trusted them with several high-end pieces like Donghia furniture. They have always exceeded my already high expectations. They are very personable and friendly. I am fortunate that they are so close most upholsterers of this high-quality or rarity. I no longer have to ship furniture out of state to be reupholstered. I recommend them to everyone that I know.

Mr.Countertops did an amazing job on our new corian breakfast bar and solid wood floating shelves…read more I would highly recommend them. They also installed a seamless sink and did ALL OF THE PLUMBING. Very impressed. Shannon and David were amazing to work with, and I will be calling them when I am ready to have my new basement bar built.

Mr.Countertops made a custom white oak island and solid surface Countertops for my Kitchen remodel…read more Along with a gorgeous tile backslash, tile flooring, plumbing and a custom barn door to separate my kitchen and dining room. They went above and beyond to answer all of my questions and helped with picking samples and supplies. I highly recommend them!

It went well today the two guys Mike and Calvin was pleasant to be around and they moved furniture…read morefrom one place to the next . Along with Things I couldn't move my self . Even sat it where I asked them too .when they was finished very good guys to be around.

I have used K Carpet for many, many years. I've known Mike Kanam for a long time and always was a…read moreloyal customer. Up until 6 years ago, I had always dealt with Mike. Never a problem. I have purchased a lot from this company. The last two times I've had to deal with Duke and I must say he sure doesn't act like he gives a darn. This time he was really rude. When I went to look at the carpet he starts pulling big sample boards down with one hand because he had something in his other hand and couldn't be bothered or interested enough to put it down. He didn't even try to help with which carpet would be the best for my needs. I should have walked out. But, dummy me went ahead and picked one. I told him that a couple of the rooms of carpet I bought from him 6 years ago had matted terribly so I hoped he would take that into consideration for pricing since I would be replacing one of those rooms plus the living room and dining room that they put down before. When he came to measure he looked at the matted carpet and said NOTHING. He could care less. When my carpet came in and the guys showed up to put it down, they asked if I was told this job would take 1.5 days and I said no, but that's OK. But they never left til after 6pm. They were tired having been here since early morning. I asked why they stayed and finished and I was told well, they have to be somewhere else the next day. So, the next day I'm looking over everything and sweeping and discover that the metal strip that goes across the bathroom doorway to cover where the carpet meets the vinyl tile wasn't put back, it was laying under the vanity. Understandable that it got missed, it was a long day. But I also noticed that the edge of 2 of the tiles had been chipped. I just paid a large sum of money to have that whole bathroom remodeled in the last year. I wasn't going to raise a big ruckus about it because the strip would cover it and probably be ok. I was probably being nicer about it than I should have been. But, the strip needs to be put back to protect the edge of those tiles. I sure don't want them chipping worse. I went to see Duke that day. I told him what I needed & he just stands there with a look like "Why are you bothering me." He said he'd get ahold of them to come and take care of it. Well, 8 days later I had to go back to the store since you can't get anybody to answer the phone. This time Mike was there. What a difference! Nice, welcoming smile and asks what he can help me with. I tell him what's going on and he said he'd get Duke. Mike comes back around the corner and says Duke will send them over to take care of it. Duke had been within ear shot of my conversation with Mike. He didn't have the courtesy to even come out and speak to me. No apology, nothing. Well, that was Wednesday morning and this is Friday evening. Haven't seen or heard from anybody. So, what do you think? My years of loyalty and spending my money with K Carpet are over. I guess I'll be going somewhere else to get the other 2 bedrooms, kitchen & master bath done.