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    Mark’s Carpet & Vinyl

    4.5 (4 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - Mark’s Carpet & Vinyl

    Carpet binding

    Carpet installation

    Carpet removal

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    3 months ago

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    Renee S.

    We are So glad you’re happy!! Thank you for choosing us!

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    1 year ago

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    7 months ago

    This place is top notch, great work and lots of experience... years of experience and knowledge. I would recommend them to anyone

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    7 years ago

    Love our flooring! Mark & Renee are great to work with! I highly recommend them! Wouldn't go anywhere else made it easy on us!

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    Renee S.

    Thank you for your business!

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    Bob and Pete's Floors

    Bob and Pete's Floors

    (6 reviews)

    Terrible customer service, DO NOT USE! Parents were long time customers and recently had an ordeal…read morewith getting the correct carpet from this business. First it was measured wrong, then it came from two different rolls, then it had large sections of striped hard patches, then they sent someone to steam it. All the while the CUSTOMER had to keep repeatedly following after the continued mistakes on their part. ZERO communication and we're completely indifferent. The final slap in the face a $50 gift card. THE WORST

    My wife and I are big on supporting local businesses. We went to Bob & Pete's and explained we…read moredidn't want to have to constantly deal with cleaning dirty grout. We were told and sold an "epoxy grout" product that "would never shrink, discolor, or have to be dealt with" The person explained it was non-porous like caulk. I researched epoxy grout and it's wonderful reviews. We purchased over $8,000 worth of tile and grout to be installed in our kitchen, half bath, hallway, and laundry room. I personally sealed every inch of grout after the installation per the installers instructions. Less than a year after the install the grout began to brown. I reached out to Bob and Petes to inquire and Bob was nice enough to come by and explain he "couldn't go back in time" and we didn't have epoxy grout installed. He recommended I pay to have it professionally cleaned which I did for $300 after two years installed. The local cleaners couldn't restore the original color or lighten the current and said they would not take my money again next year. We are not facing a $15,000 bill to have the floors and grout removed and done correctly with the product we wanted and were sold originally. Before the floors can be re-done, all of my (freshly installed) quarter round and trim must be removed, toilet, sink, dishwasher, fridge, stove, washer & dryer. Last time I spoke with Bob he said he spoke to the employee and they said they never said anything to us about such a product so apparently my wife and I imagined those details and specific information before spending thousands of dollars at their business. He then said "I needed to adjust my expectations when it comes to grout" For the record, my expectations were set by the Bob & Petes employee who said the following "would never shrink, discolor, or have to be dealt with" They are supposed to be the knowledgable flooring professional, not me. Beyond disappointed and we will support knowledgeable businesses who value customer service before we support local in the future.

    Carpetime

    Carpetime

    (5 reviews)

    This location has terrible customer service. My parents stopped in expressing their concerns about…read moreripples in their carpet shortly after installation. Also, seam coming apart. That issue was taken care of pretty quickly. Unfortunately, the problems appeared again only worse. My parents stopped in again, expressing their concerns, a couple of times. The carpet is now showing wear marks, in doorways, around the beds. I stopped in with photos, unfortunately, those don't work either. There is date for stretching the carpet again, but that's not going to help the wearing look, or the seams. All the furniture is going to have to be removed, there is something wrong with this piece of carpet. It's obvious, because of the wear paths. Telling my parents to get it steam cleaned then bring them the bill to turn it into a claim.

    This location is absolutely TERRIBLE with customer service. I met with John several times who was…read morevery pleasant. However, by the time of the install, they discovered they had incorrect measurements (obviously their mistake) and couldn't finish the job. The biggest issue, for us, is this was also the day before we were throwing a large gathering at our home.. which now has unfinished floors. When i spoke to the manager Joel, he offered a $100.00 discount and little else (not sure if he even apologized for the MAJOR inconvenience. When i told him his customer service and minuscule discount was subpar, he informed me that he "didn't have to compensate at all and I could find that clause on the back of the invoice". Needless to say, I'll NEVER do business with this company again! Sad because I'm a strong advocate for small business... and ususal they have the best customer service. Unfortunately, this concept does NOT ring true for Carepttime in Perry.

    Mark’s Carpet & Vinyl - carpeting - Updated September 2026

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