I'm at so disappointed in the care and practices at this facility. I took my mother in law to AFC…read moreand the doctor almost prescribed a medication that she cannot have due to being on blood thinners, after she handed the doctor nurse and reception a list of her medications. That was in August. They over charged my mother in law $95. She is on a fixed income and has gotten nothing but the run around from the accounting staff and reception. If we can't treat an 80 year old woman with respect, if we can't listen to them and give them the best care, where are we headed as a society. Shameful. She has called so many times trying to get what is owed. I'm disappointed. I'm disgusted. I'm so angry. Everyone in my family, my circle of friends and my neighborhood will be told of these shameful practices. Do better.

I was very pleased with AFT Tomball, I went today December 8, 2025. I don't have insurance, so this…read morewas super easy, staff behind desk was very pleasant, doctor was very attentive. Excellent service for the money since I have to pay for it. I was in and out quickly.

There are so many things that need to improve . It would be nice if a doc or a nurse returned a…read morecall about your bloodwork. They have a many different docs you never know who you will see . They make you come in every 3 months to renew your medication and don't do bloodwork every visit . When you have diabetes and thyroid issues it has to be monitored better . It's all about the money like I have seen on other posts

PLEASE GET A NEW FRONT STAFF! We're looking for a new Dr…read morebecause April the last girl You see is the most unpleasant person, she shouldn't be talking to anyone. Everyone else has been very pleasant. Edited to say they have went out of their way to rectify the situation and giving them 4 stars. .

If I could have selected a zero, I would have. I waited for 2 hours for them to tell me they hadn't…read moreeven started my husbands procedure. I guess my time is invaluable. Dr. Kelly is too big for his shoes. Doesn't deserve any business and he owns interest in the clinic. HORRIBLE

5 STAR RATING Everyone that took care of me couldn't have…read morebeen nicer at River Oaks Endoscopy. They made me very much at ease & comfortable the whole time. Very efficient and made my experience a good one.

It was amazing. The whole staff was very good with me and I'm a BABY. Ms.V was hands down best…read moreurgent care doctor I've ever had. Thank you guys! Will return!

We scheduled an appointment online for my toddler who just couldn't seem to get over a cold. We…read morenormally see his pediatrician, but it's a bit of a drive for us now, so we decided to come here. The service was exceptional, so quick and easy! They called us back to a room right away, and we hardly had to wait for anyone to come in. The doctor and assistant were both so kind to my toddler, who's super inquisitive and hyper! The girl at the front desk was also incredibly nice, and every employee we interacted with was so sweet. 10/10 recommend! This will definitely be our go to urgent care from now on when we need it.

Try to avoid if you can. Obviously depends on the insurance you have, however I have been on two…read moredifferent insurance companies and coverages and both times it costed me an arm and a leg WITH insurance to be seen for a max 20-30 minutes. Kelsey - Seybold is a scam.

This Kelsey-Seybold Clinic is in a medical office building…read more Kelsey occupies part of the 2nd floor, but not the entire floor. Accordingly, it is smaller than the typical Kelsey clinic. There is an abundance of free parking on-site.

Bunch of lazy people check you in and ignore you. This place has potential, but they need to make…read moresome changes. The medical providers here are really good though.

My sister had highly elevated blood sugar. She left a message and we quickly got a call back and…read morethe # to call her care coordinator, quick reception into clinic urgent care, and a Dr order for the local ER, in a very timely manner.

Additional Update 4/17/26: I had an echocardiogram scheduled today and arrived 10 minutes early…read more Despite that, I waited an additional 20 minutes past my appointment time. I also asked multiple times about the cost of the visit, and no one was able to provide a clear answer. At that point, I decided to leave, I'm not going to wait close to an hour for a practice that doesn't prioritize patient care or communication. To make matters worse, I am still waiting on my lab results. They confirmed the results were received on the 8th, yet I have not received any follow-up or evaluation. Overall, the experience felt disorganized, and I would recommend considering another provider. Previous Update: I previously left a review for New Wave Physicians Group and, unfortunately, I'm updating it again out of frustration. In my original review, I mentioned that my experiences with Dr. Carder and Dr. Troung were positive, they were both professional, attentive, and helpful during my visits. However, I also noted ongoing issues with the front office staff, and those problems have only gotten worse. It is extremely difficult to reach anyone by phone. Calls often go unanswered, and when someone does pick up, it feels like a rare occurrence. I've had to call repeatedly at different times of the day just to speak with someone, and on multiple occasions I've been placed on hold and then disconnected. More concerning is what happened after my most recent appointment with Dr. Carder. I went in for serious symptoms, had an EKG performed, and completed lab work. I specifically asked how I would receive my results and what the next steps would be regarding treatment or medication. I was told I would receive a phone call, but that never happened. After calling over 50 times, I finally reached someone who informed me that my results had been available for quite some time but had not even been reviewed. I also followed up on a sleep study that was discussed during my visit, only to find out it had not been submitted. The medications I was told would be prescribed were never sent to the pharmacy either. On top of all of this, I still don't have access to the patient portal. Despite multiple attempts to get assistance from the office staff, no one has been able to help me get it set up. These issues have been ongoing and are now affecting my ability to receive timely care. At this point, I feel like I've given this office more than enough chances and will likely be looking for a new provider.

Love the doctors. Hate the office staff. I've been going…read morehere for at least 6 years. There's been a chronic issue where some meds are called in for refills some are not due to error. I've been told more than once that i need to see the doctor for a refill, despite having literally just been in his office 30 days ago. We're talking about meds i've been on for 4 years. Birth Control. Blood Pressure. Cholesterol meds. And I very regularly have to fight the incompetent office staff about the fact it's NOT time for another visit yet. They're constantly trying to milk me like a cash cow. Right now i've been off my meds for 2 weeks, diligently trying to reach the Doctor. But no messages ever get to him. I'm told i need to be in office to get a refill on my birth control, i saw him 7 months ago. It's not a controlled substance. I should not need to be seen more than once a year for this. I also had problems with the Nurse practitioner forcibly pulling me OFF my medication without my consent, despite being IN AN ACTUAL APPOINTMENT WITH THE DOCTOR AT THE TIME SHE TRIED TO MAKE THIS CHANGE WITHOUT EITHER OF OUR CONSENT. i feel like my health is being held hostage by someone with a ledger and a red pen in the back office.

Dr. Abusharr is so kind and caring. I've never met a doctor that has been so open and honest & who…read morelistens to patients thoroughly and respects their beliefs. He doesn't push unnecessary treatments and gives his personal opinion on top of his professional/medical opinion. This is different than any other practitioner I've ever gone to or met. (And I've met plenty as a former Nursing Student) He is one of a kind!

Sterling Family Medicine is Dr Abusharr. He's had some staff turnover thru the years and has had…read moreto deal with troublesome labs etc., but in my experience this is our healthcare system norm these days. If you want personalized care by a real, old school, family physician, Dr Abusharr is the best there is. I been a patient of Dr Abusharr for over a decade. While we've moved out of the Woodlands to north of Conroe, we still make the drive to his office. Dr Abusharr is a "PHYSICIAN" in the truest meaning of the profession. He listens, cares, and treats. He actually remembers our names, our ailments, and monitors our treatments and procedures. I'll never go anywhere else for our family GP.