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    DMR Communications

    2.3 (105 reviews)
    Open 6:00 am - 8:00 pm

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    13 years ago

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    14 years ago

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    13 years ago

    First week on and service and website goes down. These guys suck and I'm going back to my original service provider ASAP. RUN!

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    10 years ago

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    13 years ago

    Great Customer service. Ask for Riley. He was so professional. Will recommend to all my friends.

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    10 years ago

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    Page 2 of 3

    Ask the Community - DMR Communications

    Review Highlights - DMR Communications

    They increased my internet speed from my previous provider and also fixed my phone issues I was having.

    Mentioned in 3 reviews

    Read more highlights

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    Mike, Javad, and team are amazing. Starlight Tech will be my go-to for any networking/cabling jobs…read morein the future!! I have a new construction home and one of my first projects was networking/cabling. I wanted two Ubiquiti APs (one on each floor), several Ubiquiti PoE security cameras, and two CAT6 drops into bedrooms which the builder didn't add. Starlight Tech was able to take care of all of this and the best part was minimal holes in the drywall. There were some small holes that Mike told me about ahead of time, but they were small enough to be covered by standard wall plates. On the day of the install, Starlight Tech was here on time, worked together to make sure everything was done in a clean and neat manner, and made sure everything was fully up and running before leaving. They even came back on a second occasion because I was still waiting to order a final security camera. I've recommended Starlight Tech to my neighbors and highly recommend them for any networking or cabling job needed. They are extremely detailed and are excellent at problem solving. The price I paid was very fair for all the work they did. Thank you Mike, Javad, and the Starlight Tech team!!

    Mike and Javad exceeded my expectations. It took me less than 1 hour to realize that these two guys…read moreare the real deal. The amount of work they do in such a short period is incredible. They helped me install an entire Ubiquiti ecosystem, which included 5 POE Cameras, 1 POE Doorbell, 2 POE Doorbell Chimes, and 4 POE Access Points. It doesn't end there. They even helped me relocate my ethernet ports and power outlets to more convenient locations that are more hidden so I don't end up with dangling wires. It still doesn't end there. They completely rack-mounted everything and made everything beautiful. The Ubiquiti ecosystem is more expensive, but I didn't mind the investment, especially with two industry experts leading the way. In the future, I do not doubt that Starlight Tech will be my go-to if I require any additional networking! Additional Details: My house is a single family, 2 floors, 3326 sqft.

    Smartology

    Smartology

    4.9
    (54 reviews)

    They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

    I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

    T-Mobile

    T-Mobile

    3.3
    (40 reviews)
    $$$

    I was treated horribly. The attendant was clearly upset that he had to assist me…read more All I needed was a new Sim card for my IPad. Sprint over the phone already told me I could get one because my name was one of the names on the account. Maybe the first worker had it wrong but this employee looked up my info and said take a seat. He just sat there and didn't do anything. He looked over at his colleague in the store like he wanted to ask her a question on what to do. But she was busy with a client and taking forever. So finally after the employee realized the other employee was not going to finish anytime soon, he just said I'm not on the account. Only the primary on the account can order a new Sim card. I said ok can I please have my dad put in the order via factime or the phone and the worker said no. That he has to physically call. I don't know. This all seems really suspicious. Just wanted to warn everyone here about the customer service

    Had an awful experience trying to buy an iPhone here a few months ago…read more The manager was this bald headed guy with glasses. I can't remember his name, but I know he's Cambodian based off his name tag of what language he knows how to speak. You could tell he had extremely lost his patience by the time it was our turn. He had been helping the family before us and they were taking their precious time; I understand how that could be annoying but you don't take it out on the next customer you're trying to help. He was incredibly cold with us and would barely make eye contact with me when I asked if there were any deals going on and how much it would cost if I were to add another line. I'm on a phone plan with my mom and it's a great deal at $60 for two lines, unlimited data and texting. My mom was in need of a new phone too so I needed to know if they had any deals going on if I were to buy two phones with them but the manager was the one that told me there weren't any, apart from maybe adding another line. He did the math to help me figure out if it would be worth it versus the one we have now, but he had such an unfriendly disposition it was off putting. It felt like we were a complete waste of him time and we hadn't been helped more than three minutes yet. I told him I needed to call my mom and discuss what she wanted to do since there weren't any worthwhile deals. So I kindly stepped away so the next person could get helped. When I came back, we got the same manager but again me being kind, I thought there was another family in front of the line so I pointed at them. And the manager just didn't say anything, didn't smile, all he did was shake his head no and gestured for us to come to his counter. In the end, I told him I'd just like to buy the iPhone 13 and for some reason he couldn't help us with the transaction, he ended up having this nicer lady come help us (sorry can't remember her name). She was hispanic with long, wavy brown hair, waaaay friendlier. But what pissed me off the most was that in the middle of her trying to help us, the manager had interrupted her and asked if she could help this other customer who'd come after us, order a phone case for them. I didn't understand what was so important that it couldn't wait. Especially given the fact that he should have known we had already been there two hours and still haven't left with a new phone yet. You would think the prospect of a customer buying a new phone was more important than the purchase of a phone case. So we awkwardly stood there while she helped the guy with his transaction, and just couldn't believe the audacity of this customer service lacking manager. She had apologized to us several times but it's not like she could do anything. I had a way better experience at Best Buy. Was literally in and out of the door within 20 minutes. And as an added bonus, the phone was way cheaper there. I ended up canceling my order with T-Mobile. Just not worth any of that wasted time and energy.

    DMR Communications - isps - Updated July 2026

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