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    DMV Wakefield, Rhode Island

    3.2 (11 reviews)
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    Rhode Island Division of Motor Vehicles

    Rhode Island Division of Motor Vehicles

    2.3
    (31 reviews)
    10.5 mi

    Its always been a running joke how beaurocratic, frustrating and rude the DMV system is. Rhode…read moreIsland, and specifically this office, takes to to the next level! The dmv is as bad as the roads in this state! First, let's start off by saying their online chatbot is fucking useless. You'd do better searching their confusing website than their confusing chatbot ... which isn't really a 'chat' ... it asks you what you need and then spits up links to the webpage, which aren't relevant. It seems that you might only get the info. you are looking for if you intentionally asked it a different question. Me: What time does the Middletown Office open?' Chatbot: "You can easily renew your motorcycle registration online using the following 118 steps with 3 forms of ID and 16 utility bills.' Me: "What flavors of ice cream are most popular with tourists from Hawaii?" Chatbot: " The hours of operation are M-F from 8:30 - 4 p.m.' The only appointment I could get for the service I needed was 26 days out and the service needed to be done within 30 days. No wiggle room. The employees here belong in an episode of Curb Your Enthusiasm. Seriously, they are next level stereotypical of a DMV douche. They bark at you if you don't have everything thete, despite the website almost giving no guidance on what to bring. They'll always find a form you don't have which you need. They show no mercy if you tell them you need something done within a time line. There is zero customer service, helpfulness or shit ... even compassion. These are humans who take glee in telling you to fuck off and seem to enjoy playing the part of a souless robot. Imagine if HAL from 2001 A Space Odessy was covered in bad tattoos with giant hoop earings. That's the vibe here. Beyond treating everyone in line like a literal turd in a punch bowl, the system is just inefficient and lame. This filthy little strip mall office is designed to make the ghost of Musolini smile with joy at how beaurocratic and frusterating anything you come here to do is. Most people would actually rather get a root canal than go to the DMV ... its an actual statistic. The Middletown Rhode Island office takes that to the new level.

    You need to use online billing to get a reservation.Odd little DMV location in a strip mall in…read moreMiddletown. This was the only spot available for a next day reservation so I made the 1.5 round hour trip. I was prepared with all the paperwork needed to get my son rolling for his learner permit. Start to finish, including waiting in the first queue, was only 45 minutes. That's freaking amazing. Don't hesitate to grab a spot here if it comes up sitting online reservation availability. I had spent an hour and a half at the Cranston DMV the day before and they were not even close to calling our number. Staff was pleasant, patient and efficient. They have two security guards which I thought was excessive. Nope. A customer came in two hours after his reserved appointment , was turned away and he was pretty heated. They are, in fact, very needed. Also, these employees seem motivated to help and keep things moving. They don't make the rules. Read up on the DMV site to see what's needed, read all the fine print on the forms, be prepared and it should be smooth sailing.

    Photos
    Rhode Island Division of Motor Vehicles
    I got my drivers license back....
    I got my drivers license back....
    Rhode Island Division of Motor Vehicles

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    Rhode Island Division of Motor Vehicles

    Rhode Island Division of Motor Vehicles

    2.7
    (105 reviews)
    20.8 mi

    I haven't been to the DMV in more than a decade, since I'm an AAA member and go there for my…read morelicense renewal and Real ID update. I was gifted a preferred plate and needed to make a trip to transfer them to my vehicle. I may have been able to do this via the mail, but since I had a narrow timeframe, I opted to go in person. Reservations for the main location in Cranston generally book 2-3 weeks out. I made 2 appointments for the same day, one for the morning and the other for the afternoon in case I needed to gather additional information and didn't want to wait another 2-3 week for an appointment. One good thing about COVID is that it forced a restructuring of the DMV, which ended up being better for customers and employees, so many of the updates are still in place today. Step 1: make your reservation online for the day, time, and location you want to visit Step 2: arrive during your scheduled time Step 3: security will ask to see your confirmation before allowing you access to the building Step 4: wait in the check in line and hope that you have all of the forms and documents you need to get whatever you came for done Step 5: get called to the check in window (there are 4 of them) Show the employee behind the plexiglass your confirmation number, hand over your paperwork and forms for them to review and validate. If you have everything that you need, you receive a deli style ticket with a number on it and get to proceed to the upstairs waiting area. If you don't have all the paperwork and forms you need, you'll need to straighten that out before you go any further Step 6: wait in the second floor waiting area. The seats are so worn out that the faux leather is completely work off, leaving a spongy foam cushion to sit on. Even with an appointment, I waited 40 min for my number to be called Step 7: when your number is called, proceed to the numbered booth/window the automated system told you to enter and hand your paperwork over to the employee sitting behind that plexiglass. This person may or many not be friendly, but as long as they can take care of what you went to the DMV for, that doesn't matter. Pay your fee, collect your receipt, and leave.

    Leave this trash of a STATE I had insurance back to back, they blocked my registration, and I had…read moreto pay $250 for the insurance revocation. I was always under coverage and on automatic pay. These automobile laws are getting out of hand. Pay to renew registration yearly, money grab, pay for another money grab insurance revocation. I'm leaving this money-grab state with a low minimum wage and can't even survive by owning a car, which is a necessity for transportation. Do not register your vehicle in Rhode Island.

    Photos
    Waiting area
    Waiting area
    Even with a reservation, you'll still wait to speak with someone
    Even with a reservation, you'll still wait to speak with someone
    Rhode Island Division of Motor Vehicles

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    Registry of Motor Vehicles

    Registry of Motor Vehicles

    2.6
    (78 reviews)
    48.4 mi

    Went in for my class m endorsement, everything was fine until I questioned the fact that the…read more(clearly beginner rider) had passed with performing 2 circles to the right, 2 to the left and then up the street and make a u turn and come back and he passed so when I got up they had me performing figure 8s and hand signals (reasonable, I expected that) but when I questioned the fact that the new ridder had passed, that's when I knew I was failing right then and there. I'm a very collected person this I think is the first time I've ever lost my cool like this in public in my whole life I never felt so disrespected in my life by someone who clearly was on a power trip. This lady who clearly hasn't ever even touched a bike, was gas lighting me the entire time. Giving me instructions and then telling me after I perform what she said, that Im not listening/ following instructions. When it was improper articulation in the instructions. And then the icing on the cake was when I stopped at the cross walk before the stop sign, I stopped and put my foot down, then proceeded to stop at the stop sign after the crosswalk. And she goes, "what happened at the stop sign.." and I'm already very frustrated at this point. And she fails me for not being stopped for 5 seconds. I've never heard of this in my life. So I ask for a supervisor. No supervisor. I get a number, and they gave me a fake number that didn't even ring. Long story short. Don't plan on passing anything by the sounds of how they operate at this location. Unless you are bringing extra cash because that's the type of people that work here. Such a waste of tax paying dollars on these useless employees. If we are implementing AI not sure why we are wasting money on all of these low motivated paper pushers. But hey, let's not change anything important right?

    I never really realized how scattered our RMV offices were! Since I worked in the city, I'd never…read morethink about it - there was one within walking or T distance. But now with the pandemic, reservations are required, and where are these actually located??? I had to look at a map to figure that out. Reservations open up during the work day, and are snatched up lickety split, so take advantage of being able to renew your Driver's License up to a year in advance and lower your stress level as you attempt to make an appointment. The RMV won't let you in without an appointment. We tried. It was that or shoot to grab a freshly available reservation after the Driver's License expires, and ask someone who still has a good DL to take you. But fortunately, later on that week, someone must have cancelled, and we managed to grab a same morning appointment. The location wasn't the most convenient, but at this point, who cares? Score! Make sure to have plenty of time for your appointment. It took us us 3 hours to get all set here that day.

    Photos
    Registry of Motor Vehicles
    35 min wait time... I've been here almost 2 hours...
    35 min wait time... I've been here almost 2 hours...
    Est wait time...

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    DMV Wakefield, Rhode Island - departmentsofmotorvehicles - Updated July 2026

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