This guy is a crook. When he first came over after being scheduled by American Home Shield, I thought he was so nice, so cool, because he was so friendly and assured me we'd figure out how to resolve my attic fan issue making such intense screeching noises, the neighbors could all hear. He told me I don't even need the fan, so then I was asking, "Can you just disable it then?" I don't need unnecessary noise in my life, especially when I'm recording at home for work. But the thing is, he never even looked at the unit! I opened the attic door, he peeted in for half a second and then came down, saying, "I don't even need to look at it, I know what the problem is." He told me the fan was supposed to push hot air out the vents in the small window but the vents were small. Do debris was collecting and then burning. I nodded and said, ok, even though I wasn't sure that made sense to me. He said he had to put the diagnosis to AHS for replacements and, if they rejected it, we could decide if he should just come disable it. Well the way he wrote the diagnosis made AHS think it was "secondary damage" because it said the vents were small. And they don't cover secondary damage. Ever since then, I've been trying to get a hold of him, to see if he'll come back and disable it or whatever, and he simply won't answer the phone. It keeps going to voicemail. I've been leaving messages for a week. And now I'm looking at the other reviews that sound pretty damn similar to my experience. So I'm not sure what his end game is. But it's definitely not to help customers. I confirmed with American home shield that, of course, the contractors are supposed to test the units in order to diagnose them. And that's when it occurred to me that he didn't even look at it, let alone run the device or listen to the noise that was in my complaint. Ughhhh. Can't stand that crap. Bad, bad business UPDATE REPLY TO CONTRACTOR RESPONSE: I understood what you had said to me, the problem is you never looked at the unit and you never called me back, I've been calling you for a week. When I asked you if you could disable the fan, you didn't offer that to me either. But there's no way to accurately diagnose without checking the unit, so what was written in the diagnosis was moot. And I'm not the only reviewer here saying you haven't returned calls. Guess you better fix your phone. Meantime now I have to have your competitor come this week. read more

Technician sent to repair my ceiling fan light that wasn't working fixed it very quickly. I believe his name is Nickolay, very nice and informative on why light wasn't working. Thank you for your service. Rhoda S read more

DNZ Electrical Services - Ceiling fan light wasn't working. Thank you for fixing it. - Electricians Near Me - Agoura Hills, California

I take this time to express my sincere appreciate for the service provided, for it was exceptional. The lady to whom I spoke scheduled the appointment. The electrician was skilled and professional. He fixed the problem the problem. Should I ever need the service of the electrician, I will ask for this electrician. When you have been given a time of arrival, they mean it. read more

This was the second time that American Hime Shield sent DNZ/Nikolay to me for repairs. Just like the first time, Nikolay was on time, friendly, and professional, and got the job done quickly and efficiently. I would 100% recommend Nikolay and DNZ for any electrical work you need done. read more

Not on time, even though sent tracking information so I wait for them for hours. Good old fallback on 500 hour window of arrival. Did not want to do the job so told the warranty company (which is always ready to deny any claim), outlets have paint on them, so its extensive damage. All outlets have paint, only 5 out of 40 do not work, so instead of saying they are old after 40 years of service, took the easy way out to go get more expensive jobs. Would not recommend, stay away. There is a reason warranty companies assign these kind of talentless companies. read more

Saturday night we had an outage in half of our condo ( after I used my hair dryer)and our fuse box would not reset. We found DNZ online and Nicolay came to our rescue. He was there within the hour and fixed it. After an hour the problem happened again and we texted him and he said he would be here first thing Sunday morning. He sure was. Spent two hrs diagnosing a complicated issue and solved our problem he checked all the outlets and answered all our questions. He is nice, professional, smart and honest. He did not charge us anything extra for coming back on a Sunday. We definitely recommend him/ his company and now we are relieved we have a go to guy for our electrical problems! read more

They are NOT Safe, Trusted, Reliable, Efficient nor 24/7 (as their web site says). I paid for them to come out to address multiple safety electrical problems in my home. They are contracted with my insur co, who requires 48 hr submission of problem and after 2 weeks (and MULTIPLE calls from BOTH me & the insur co they are contracted with) they still have NOT even submitted their evaluation, nor returned our calls. I happened to catch the receptionist at noon on Fri who was too busy to speak, but promised to call them back b4 end of day and they FAILED to do so. That same day my insurance company called them 5 times and no answer & no return phone call. And today I have been calling them since they opened more than 8 times leaving messages and my insur co called them 3 times to no avail. They took the deposit, but never submitted for the work, holding me hostage of not repairing several dangerous situations that their serviceman, Niko, told NOT to even turn on the fixture, as it is dangerous when they came to evaluate. They don't have the professionalism to answer or return their calls and are NOT RESPONSIBLE to do the work they were paid to do. I have waisted $ and over 8 hours trying to reach them and discussing with my insur co about their negligence. Save your $ and a headache and DO NOT USE THIS fraudulent company. read more

STAY AWAY: THIS IS A SCAM COMPANY!! Absolutely horrifically awful. The worst experience I have ever had. A true nightmare. Rescheduling the day before or even the day of a service appointment--multiple times. And that's just the tip of the iceberg. The first time someone came out, he took a look at what needed to be replaced and left and ordered the wrong size part. Then a month later he came back and took the whole assembly with him and I didn't hear from the company with any updates for weeks. I had to keep calling for an update. Then they decided to replace the whole thing and told me that on the day they were supposed to arrive (and because of that, didn't show up). And with all the frustration and terrible service, the handyman didn't have the decency to apologize for my trouble. That stung the most. This is a scam company, and the people who work there should be ashamed. read more

I had an electrical service call on 10/31 in Harbor City that DNZ attended to promptly. I had an outage affecting 1/2 of my 2nd-floor home and was delighted for DNZ's representative, who accessed my problem after a visual inspection and proceeded to diagnose the faulty outlets. DNZ completed all tasks within 30 minutes, and all my appliances were working again. I appreciated his ability to troubleshoot my situation and bring it to a timely resolution. I would request them in the future for their professionalism and expertise! read more

We had an electrical warranty with AHS. DNZ is a service provider. They tried to imply a light switch that came loose was not covered. Claiming we ripped the light switch from the wall from misuse. Which is absolutely ridiculous. The light switch was in perfect order and became loose from the wall from no fault of ours. This technician, Nikolay, is not ethical, nor is the company he works with DNZ Property. read more

Our technician showed up early in the appointment window and replaced our defective breaker quickly. He was efficient and very friendly. Highly recom read more

Nikolay arrived on time and was both very courteous and professional. He replaced the motor to our bathroom fan within minutes, and it was exceptionally efficient and knowledgeable. Highly recommend read more

Same poor situation that others had. American Home Shield assigned DNZ for my warranty claim. Technician came out and spent a total of 1 minute in my home. He looked at my fans for a few seconds, didn't inspect anything up close or open it up, and left. Filed a report with insurance that my fan wasn't normal wear and tear, so insurance could deny the claim and they could collect the money. Awful service all around. read more

We had a few outlets that were not working after a storm and it took out a number of our appliances including a built in refrigerator. Nikolay fixed and explained each issue to us quickly. Very knowledgeable and professional. read more

This company was sent by American Home Shield in February to fix my circuit breaker. A month later I experienced the same problem and they said I need to pay $2000 to fix the circuit breaker. I paid a different company to come out. They fixed the problem for$150.00. Unfortunately American HomeShield don't care who they hire and send contractors who don't have experience or they want to extract money fro customers directly read more

We were scheduled for a Saturday appointment between 8 am - 1 pm. We postponed our plans to wait around for the appointment and prior we received 3 separate text messages saying they would arrive that Saturday at that given time. Saturday came, it was 2:30 and no one showed or called. We contacted the office and there was no answer. We left a message and there was no call back. We contacted the company on Monday and we were told we were scheduled for Wednesday! No one told us we had been rescheduled. I asked the operator what guarantee would we have that that appointment would be kept or if they rescheduled how would we know, the operator said we would be notified. Well, why weren't we notified they wouldn't be coming Saturday and that we got rescheduled the following Wednesday!!?? read more

Dudes came out after waiting for a call back to schedule for 3 days... Walked in "diagnosed" the problem without actually looking at anything electrical in my home, left, and notified the insurance company that it was my fault and poof - my claim was denied. I'm not electrician, but outlets should work when there's nothing plugged in other than a light bulb. Or maybe I am an electrician and blame it on the customer instead of doing my job, troubleshooting the problem, and repairing it. Total scam just looking for a quick "trip charge" pay day. read more

I highly recommend! Andy the technician is awesome, helpful, on time and just a great guy! Our fuse wouldn't reset and he replaced the motor in our exhaust fan. They are number one on our list for electricians if needed in the future! read more

Nikolay from DNZ Property Services has done a wonderful job for me. He set up two new circuits for part of my house due to the old wires. This is a complex job. He has to analyze each switch and plugs as their source and distribution. His work is meticulous. I would recommend all my friends and clients for his service. read more

I am so pleased with the service I received! Another company came out and tried to tell me my whole electrical panel needed to be replaced. I called DNZ for a second opinion....Nikolay fixed it literally in 5 mins. I recommend 1000%! Thank you for getting my lights back on! read more

I have American home shields home warranty. They sent this company out. I had 2 walls with no power. He told me it was burnt wires in the outlet that was connected to my fridge. That didn't make sense since my fridge was working. I believed him since hes the electrician. I had another company come out since he couldn't fix the problem and the home warranty did not cover the problem he told them. (I asked DNZ to give me a quote, they never got back to me.) They didn't touch that outlet dnz property services electrician was talking about. Another company fixed my problem, not this company. read more

Fast and reliable service! My home warranty company sent them and I'm glad they did! Called me the same day to set up the appointment and the service tech came on time. They have an link where you can track where the tech is. Tech was super polite and did the job in a reasonable amount of time. read more

Nikolay came to fix the wiring issue for a 3-way light switch, one of the two switches was not working, the other fine. He fiddled around for 15 minutes and said the entire wiring was messed up, so needs to be rewired. He promised to seek authorization from my home warranty and be back in 3 days time. It never happened and I called my home warranty to learn the Nikolay reported to them the job was completed! He talks fast, cut people off, presumptuous. Dishonest, arrogant, and clueless about his own trade knowledge. I asked a second electrician to check today, it turns out to be a simple wiring issue: one of the light was disconnected, and its fixed in 5 minutes. No rewiring necessary! Proves that Nikolay was both dishonest and lacking basic knowledge as electrician. read more

On time, very friendly, super efficient! Fixed our issue in less than 5 minutes and loved on our dog during the entire process. Very grateful for their help!! read more

Set an appointment in advance through our warranty company for 10am-2pm, already a huge window of arrival time, they call us the day before at 3pm to say we need to be available 7am-11am and that is now the only appointment time available when we had already set a time in advance. I told them four days prior the appointment had to be ANY TIME 10am or later so they set that appointment, send me a text confirmation to confirm 10am-2pm, then call with less than 24 hours notice and demand I take the other time or cancel. This company has no respect for other peoples time. Resident works nights and does not even get home until 930am and wants to be present for the appointment. They said we have to be available when they are available or "forget it" and cancel. Receptionist and owner are both terrible. Please do not give this company your business. read more

Our 30+ year old bath fan stopped working and we called Fidelity Home Warranty and they sent DNZ to diagnose. Very Disappointed in DNZ's misrepresentation and erroneous report of the issue to Fidelity, causing them to deny coverage. Would not recommend DNZ for any home warranty repair diagnosis. The technician who claimed he was the "owner" attempted to install an old used fan motor he took out of someone else's home to save himself the trouble and probably to charge Fidelity for a new one, but luckily it didn't work and he threw it in my trashcan when he left. read more

DNZ Electrical Services - Dead 30+ year old bath fan. - Electricians Near Me - Agoura Hills, California

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From the moment I opened the door, Nikolai was professional and fast in determining the problem. He first checked potential underlying problems starting with GFCI outlets and the breaker box and working down to the underlying problem, loose wires connecting one socket to another. Fixing it quickly, he was careful with the furniture and walls he needed to interact with. The website experience was also great, letting me know when the appointment was scheduled and even let me know when Nikolai was leaving his last location and where that was. All around, a very professional and fast experience. read more

Be aware of the husband & wife team of Rima & Nikolay -- absolutely a pair of dishonest & lying individuals. They make up stories and reach their own self-serving conclusions with no basis for them whatsoever in order to stick it to the customer / policy holder. If your home warranty, or anyone else for that matter, assign DNZ to your service call, refuse and have them assign someone else. read more

After almost a week without electricity in our kitchen (= STRESS!) Nikolay fixed our issue in no time at all! Loved that I received a text that Nikolay was on his way and another nice perk was it even showed tracking of exactly how far away he was! When Nikolay showed up he had a mask on, which I was grateful for! He was extremely pleasant, informative of what the issue was, and in no time at all, he fixed our electrical issue, which was to replace a broken outlet in our kitchen. Simple as that! He was done with inspection and repair in less than half an hour! I highly recommend DNZ Property Services if you need any electrical fixes! read more

DNZ was sent by my home warranty as a second opinion. An AC company claimed my HVAC unit was not working due to an electrical problem (when the unit had worked for years). I questioned this diagnosis and requested a second opinion by an electrical company. DNZ inspected unit and wiring and confirmed it was not a electrical issue. I really appreciate DNZ's expertise and honesty in correctly diagnosing my problem. Now the home warranty will have to pay for repair. These home warranty companies will try and find any reason not to pay for repair. I intended on using DNZ for projects outside of my home warranty policy. Thank you Nikolay! read more

Really great quick service! came out next day with easy scheduling and text messaging updates. fixed our track light dimmer switch and it works perfectly. would use them again! read more

We had a bathroom exhaust fan repaired, they orders the motor and replaced it in a timely manner. Great costumer service and Quality work.

Most professional service I have had in a LONG LONG TIME! Was committed to an emergency appointment for 24 hours, called back and was escalated to 4-6 hours. Arrived ON TIME, did not get lost at the gate to my community and cancel with out any effort! Explained the damage (problem) to me and then completed my service in less than an hour. It's a good day! read more

All felt good when this electrician came over; although he didn't fix anything, he said not to use our unsafe fans until after he returns to fix them with parts he needs to order. About 3 weeks later, I call to follow up with the electrician and it's as though he dropped off and is unresponsive, I called multiple times, left voice and text messages. Nada! Which is odd because he was such a nice guy in person, which I was even considering employing for other projects. So I called Fidelity Home Warranty to see what was up and the resolution department told me that the electrician noted that the ceiling fans need to be upgraded. Then the resolution rep told me that they don't cover upgrades. So I paid $75 for this electrician to come over and tell me not to use the fans until he comes back to fix which he's not... I'm not a satisfied customer right now! ...and have unsafe ceiling fans overhead. Usually the electrician would at least get the parts and attempt to fix, and if they can't then there would be a supplemental to cover replacements. I feel like I have been scammed! Everyone please beware! Not even a follow up was given to me. I just want safe ceiling fans for my family. read more

The man who came to my house I am not even sure he is a licensed electrician he never even checked my light fixtures to see if there was electricity running to them. He looked on Google to see if he could figure out the problem. He was alone so I had to help him troubleshoot. I made one comment about the power surging the year before when erosion turned off the power and after he looked on Google and couldn't find an answer he threw his hands in the air and said oh yes it's a power surge and left. He did not fix my problem and to boot because he used my words with my home warranty my home warranty company did not pay for any repairs and I have to go to another electrician to have the work done. I absolutely would not do any business with this company he doesn't know what he's doing. read more

A-1! I have never been happier or more impressed with a vendor. This was my first time dealing with DNZ Services. Nikolay saved the day by coming on Saturday as I had requested. I had lost power in my home office and was panicking big time. Nikolay didn't waste any time. He went to work and in no time had it all figured out. He fixed my problem and gave me good advice on what I should do to avoid a similar situation in the future. I brought up another electrical problem that was bothering me forever and in no time he took care of the problem. He was professional, communicative and very good at his craft. I am looking forward to working with DNZ again in the future. I know who to call for all my electrical needs and I would wholeheartedly recommend them to you! There was only one thing that bothered me about this guy. He refused to take a tip. Ross Klein Altadena, CA read more

Old Republic home services dispatched them to look at an issue we were having with our lights. They came out a week later at 6:30am, which was a little early but i was ok with because we were living without lights for a week. He opened two switches and a light fixture, said there was no power, which we were well aware, checked the breaker, said it was fine, which we were also aware because the plugs in the same room and breaker are working, and left after 30 minutes. Said it would be a bigger job and he would have to get authorization. I contacted the home warranty company who said that he said he inspected the issue for an hour and a half and chalked the problem up to "construction" Which was open drywall for a different plumbing project that has been completed for months, but just not patched yet, of which i informed him. I would not recommend this company's services to anyone. Seems like they're only around to collect checks from customers who are assigned to them by home warranty services. read more

This was the second time the home warranty sent this company out, much to my disappointment, but I just figured maybe give them a second chance. What a huge mistake. They are just horrible and wasting precious time to get a breaker repair in the middle of the record heat wave. Never called back. Said they needed "authorization" to get it done and never heard back. Customer service is nil...do not use them!!! read more

Nikolay came to my house today to fix electrical problems he was professional, knowledgeable and Quickly assessed my tenants needs, resolved the issue. Very professional and quick.Highly recommended. read more

A buddy of mine were over confident and tried wiring the ceiling fan ourselves and could not figure out how to make it work. Luckily Nikolay fixed our mistake in minutes what we tried to figure out in hours and couldn't. Very friendly guy, professional, and wore a mask as well. read more

DNZ Electrical Services - Ceiling fan - Electricians Near Me - Agoura Hills, California