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    Doc's Mobile RV Clinic

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    1 year ago

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    Happy Camper RV Repair

    Happy Camper RV Repair

    (7 reviews)

    We paid $220 for him to travel from Snyder to Colorado City and agreed he would come the same…read morenight. He later rescheduled for the next morning due to bad weather, which we understood. However, the agreed arrival time was between 9:30-10:30 a.m., and he did not show up until 2:00 p.m. Regarding the service, we were having furnace issues. He cut a wire, reconnected it, and said he needed to do further research. After that, he stopped responding entirely. Six days passed with no solution, explanation, or follow-up. We had to hire another company, who diagnosed and explained the issue within the same hour. Do not recommend. Reply: If you were unable to resolve the issue, that should have been communicated to us. We should not have had to leave a review in order to get a response. Reply 2: I understand the weather conditions were unsafe and that you were busy. However, saying you didn't have time or were dealing with medical emergencies doesn't line up with the fact that you worked on a coworker's RV just two days later. During that time, we were still waiting for a solution or at the very least, a response. We had to hire another company after already wasting $220 on your "services".

    I do not recommend this service. My appointment was made for 11 AM I had to leave work for this…read moreappointment and he confirmed at 10:20 AM that we were still on for 11 AM after sending two messages before that because I couldn't get a response prior. At 11:10 he messaged me and said he was in a MEETING and he would be running late. Why didn't he let me know that before my appointment? He ended up being an hour late and was very rude when I called to check his whereabouts. He quoted me $158 for a callout fee, which I asked him to wave for being late on my time as I left work early. He said he charged $148 an hour. I had an obstruction that needed to be cleared in our system and we also requested he do a high pressure tank cleaning. He ended up not being able to do the tank cleaning because our water pressure was not ideal, which I assumed he wouldn't charge us an arm and a leg because he literally did not fulfill the entire process of our appointment, was late and didn't even fulfill a full 2 hours. He ended up charging me $550. He also NEVER stated in our quote on text that he charged a mileage fee, which he was 6 miles down the road from me. He rounded up and charged me 2.5 hours of labor; again he completed the job at 1:40 PM, was an hour late and sat in his truck for 10 minutes at the end of the service doing my invoice I would assume. So I should have only been charged on an hourly basis, including the call out fee $475.72. $158 + 148 + 148. He ended up overcharging me $74 hourly and $21.72 for fuel. $95.72. I texted him after the service and stated all of this and asked for a refund of either the callout fee for being late or the overcharging that wasn't quoted. He responded with "Please read the terms and conditions at the bottom of your invoice." He also acted as if he would be willing to review the dispute and then immediately followed it up with saying the dispute was considered closed because he felt I was disrespecting him. I messaged him very respectfully, breaking down the amount he overcharged me. He also did not send me terms and conditions until AFTER I paid him. He also sent me the dispatch he was supposed to send the previous day at the very end of the service with the terms and conditions stating the mileage, etc. I think that is a poor way to treat people and to run a business. He very clearly overcharged me for the service and didn't disclose the proper information when communicating my quote through text message. He said to clear the obstruction it would be around $250 and at the end of the appointment that is all he fulfilled beside "adding" a chemical flush to our tanks which is not close to the high pressure we requested and DID NOT RECEIVE because the RV park we were at did not have ideal water pressure. Use your better judgement, I went with the better reviews and I feel like I literally spent an arm and a leg for a person to unclog a toilet and flush my tank, while having to explain to my work why I was late an extra hour. EDIT: Regarding his response to my review. He never once apologized for being late until this review was made and did not try in any way to make up for my lost time. He already stated to me he was in a meeting which he only notified me for 10 minutes after 11:00 which was my appointment time. He is restating what I ALREADY have stated about our RV park having insufficient water pressure. With the lack of knowledge I have in the requirements to services, he should've pre-disclosed to me that the service was only obtainable if we had sufficient water pressure. I was assuming he had a lower psi pressure washer or some sort of equipment on hand to spray out our tanks. So I already stated that the water was the RV park issue but again, it was not fulfilled. Secondly, regarding the "pricing" he is stating what I already stated in my review, he never sent me a breakdown of any pricing outside of the $158 call out fee and the $148 hourly rate. He still said in text message that for the obstruction it would be around $250. That was ALL that was fulfilled as I was there the entire time. He is stating he sent me an invoice with multiple different explanations of prices for different things educated. That is false, he sent me the invoice with only the mileage that was NEVER discussed in the quote he gave me, the 2.5 hours of labor he overcharged me for AND the call out fee. There was no other breakdowns for any products used, repairs made, etc. Thirdly, I never said he refused to communicate with me I stated that he stated he would be willing to look at the invoice dispute and then immediately followed it up with the dispute was considered closed because I messaged him the breakdown of overcharging me after he claimed I was being disrespectful and that he actually charged me UNDER the standard pricing? I do not appreciate my time being wasted, someone being rude and then overcharging me when I already felt I didn't get what I wanted out of my full service request.

    Camper Tech Rv Mobile Service - Business Card

    Camper Tech Rv Mobile Service

    (9 reviews)

    So let me atart by saying I'm brand new to the RV and after a grueling trip from Southern…read moreCalifornia all the way to Tennessee and back to West Texas, a few things had gone wrong in my RV From sinks over flowing to my door being misaligned, and I'm sure a few things I can't remember at the top of my head and additionally I needed a bunch of new things installed like air conditioner (3rd AC), bedroom tv mount and TV, a tire link system, security system, etc. Found Camper-Tech online after Curtis had been recommended by many on our job site. All I can say is this, because his work will speak for itself. If you were looking for a simple, no Gimmick, honest and reliable person to work on your RV, IT DOES not get better than this place and more importantly - CURTIS. A very stand-up guy who not only took the time to explain everything to me as he did it so that I could learn for the future, he also double checked, and triple checked everything throughout my entire RV to ensure that I was gonna be safe on my next and during my stay. I don't think I've ever had an experience with a contractor as it did here. Curtis, thank you again for the excellent service, the clear and consistent communication, and most importantly for taking the time to truly walk me through what you did and how you did it and the things I need to be looking out for to make sure that this is an enjoyable experience.

    Had my AC motor replaced and checked my slide out issue. Everything was back to normal under an…read morehour! Great service!! Very informative! Taught me a few things! I definitely recommend camper tech RV mobile service! Best of all Honest prices!!

    Quick 2 Fix RV Repair Service

    Quick 2 Fix RV Repair Service

    (7 reviews)

    Peeps. Really!!!! If you want something fixed by these guys you need to be at home to meet them…read more They do fantastic work. Have know them for many years. We have watched Kenneth grow into a fantastic man who is good at what he does.

    Should be named, "Not quick to communicate, but quick to want your deposit"!…read more I chose this company because of Ken's reputation and because he seemed knowledgeable and personable. Unfortunately, my experience was defined by poor communication, lack of transparency, and a complete disregard for commitments that had already been made. Communication throughout the process was consistently poor. Calls and text messages routinely went unanswered, and I rarely received updates when promised. When I was able to make contact, there always seemed to be an explanation for the lack of communication, but very little follow-through. For a repair project of this size and cost, that level of customer service is unacceptable. My interactions with the office manager, Jen, only added to the frustration. Communication from her was inconsistent, yet customers were expected to respond immediately and meet every expectation placed on them. When I received a vague estimate for a $14,500 repair job and was asked to put down nearly $5,000 upfront, I simply requested clarification and additional detail. This seemed like a reasonable request considering the amount of money involved, especially since the repairs were not scheduled to begin for approximately six weeks. What ultimately convinced me to take my business elsewhere was how my scheduled repair dates were handled. Ken and I had mutually agreed upon those dates well in advance. Because I live full-time in my RV and travel for work, I had to coordinate vacation time and make arrangements to be out of my home while the repairs were being completed. The company was fully aware of these circumstances. After receiving the revised estimate, I had not yet responded because I was reviewing the information and considering the significant financial commitment. In less than 24 hours, without a phone call, meaningful follow-up, or any attempt to discuss the matter, I was informed that my repair slot had been given to another customer. Considering the amount of planning required on my end and the fact that these dates had already been agreed upon, I found this decision both unprofessional and disrespectful. Ken may be a good technician and a genuinely nice person, but running a successful business requires more than technical knowledge. Customers spending thousands of dollars deserve clear communication, detailed estimates, reasonable responsiveness, and confidence that commitments will be honored. Unfortunately, that was not my experience, and I cannot recommend this company based on the way my situation was handled.

    Doc's Mobile RV Clinic - rvrepair - Updated September 2026

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