Placed an order for delivery before 9:00am. Order was never delivered. Last time I ordered for…read moredelivery it took 3 calls to get thr order delivered. I thought I would give them another try and they failed

I was frustrated after going to other pet stores and not finding what I needed for my bird. I…read morethought I'd have to order the items online. We were greeted by a very pleasant clerk. She knew what items I needed and she knew right where to find them. I was impressed with the prices and the customer service . I should've gone here first!

Lauren has done all the research on every brand that she carries. I know everything is…read morehigh-quality, and nothing is on a recall list. Her no questions asked return policy allows me to buy some thing with confidence before I bring it home and see if it fits my pooch. Five stars

I got a bad taste in my mouth. If I knew the return policy to this place, I would have never have…read morestepped in this store. I returned a coat that was never worn, tags still on it, bought it a week and a half ago and their return policy is a store credit. Do not buy unless you are sure your dog is going to like it.

We needed to have our fur-baby get his rabies shot. They originally wanted to make him go through…read morea series of blood test before they would give him the shot. He already had all of his shots & bloodwork done before we left AZ. One exception was his rabies because it was to early for him to have it. We refused & thought we would try another place on the road. The manager made the exception & decided to give him his shot.

If you want fish do not go here go across the street one of the staff members there at petsmart is…read morea saying this respectfully a light skinned man who is very rude I have owned fish my whole life and the fish I was going to get I always owned but he thinks he knows everything about fish mind you he gets paid $17 an hour but wants to bust someone's balls over feeder fish that I was going to be giving to my turtle at home he said the 15 gallon tank wasn't big enough for 4 FEEDER FISH and wouldn't sell me the FEEDER FISH if you don't want fish to be FEEDER FISH don't mark them down as FEEDER FISH! This guy is a guy who will bust your balls over fish you have experience with and the proper care but talks to me like I'm in the wrong... DONT GO HERE FIR FISH OR GO WHEN HES NOT THERE!!! ( always a long wait to get fish understaffed)

So cute here ! My dog loves going. It's right downtown,…read morefriendly owner! I got gifts for my friends dogs here.

My husband found this boutique when we were searching a place that sold specialized dog food, as…read morewell as well-made dog sweaters approximately 2+ years ago for our first dog. We had visited other stores in the area but were put off by the high prices and the shoddy food/clothing selections. Our puppy really had a hard time the first year with stomach issues, so it was important to find a brand of food our vet recommended. Surprisingly, Gone to the Dogs was exceptional in both food selection(s) and clothing - even the toys are better made than most places offer - and the owner, Gina, and her mother, Kay, were more than helpful in guiding us to finding just what we needed and if they didn't have an item in stock (or didn't carry it in-store) they'd offer to special order and call when it arrived at a reasonable price. I know I'm waxing poetic about GTD (I honestly love this place), but I'd be remiss in not mentioning that the one (and only) time we had an issue with a product Gina gladly offered a discount for another item. (Had to bring this up because of another customer's negative posting) I admit to buying items that didn't work out for our dogs but knew that returning wasn't an option and was okay with this...lesson learned and a bit poorer. HA I As our dog family grew to two, I have to say the last couple of years of visiting more than a few times a month has endeared Gina and Kay to our family and we would be lost without the shop! Sound advice is plentiful, as is a good sample treat with a head rub for our dogs every visit and the doggy bakery (birthday cakes, cookies, etc.) is like no other! Honestly, the bottom line is that there is no other place like this in the Wakefield area. The prices are reasonable, quality & selection of products amazing, customer service outstanding.

On June 7, I purchased an angelfish and three cardinalfish from Petco during a promotion. The…read morefollowing day, all of the new fish showed signs of velvet disease. Within about five days, they had all died--along with two fish from my main display tank. I returned to Petco, but was informed they do not offer any guarantee. What's even more concerning is that the tank where I got these fish still contains around 20 fish that remain for sale. Anyone who buys from that tank risks introducing disease into their display system.

We got a round of vaccines for our kitten. We have several animals and have never had an issue with…read morethe Vetco clinics we have been to before but today we went to a new one and we will not be returning. My appointment was at 12. We go in, get seen, and leave. I have three issues. 1)the woman he checked us in was clueless. She was very nice but didn't know the answer to a single question I asked. 2)this same vet seemed more interested in pushing products to us that anything going on with the animal in front of her. 3)this was the clincher. Everything' else mentioned above I can grin and beat it. What I cannot abide is me looking to ask a question to one of the FOUR vetco staff members and being told they are unavailable. Can you page one I asked? No I cannot they are on break. Ok. See you never

Great store with some really amazing corals, these people really know how to maintain a saltwater…read morereef and help you improve your own.

This store is almost an hour drive for me and still my "go to". The cleanliness of their system is…read moreunsurpassed. Couldn't ask for a friendlier more knowledgeable owner/staff or a better selection of everything I need/want. Thank you LTR! I'll be back soon! -Jeff

I take Stella a Weimeriner to get the nails done early morning. Well done everytime.read more

I have to post this review......My appointment was at 8:00AM. I arrived at 8:05AM. The owner almost…read moredid not take my cat, but she did. She said she could not fully groom her, only shave her. I do admit she had mats. When I picked her up, the cost was $120 to shave her down, no shampooing. I didn't notice until I got her home and let her out of the carrier, The WORST HACK JOB, my poor cat! She was so uneven and irritated in some areas. Everyone noticed. I will never take my cat/s there again!I I read other negative reviews on Google after I posted my own, and the owner hasn't even had the decency to respond to any of them. That goes to show you the business owner does not care!

Sold me a fish earlier this year with epistylis which infected my tank and then died, later…read moreadmitting they were having an active epistylis outbreak (they accept fish from hobbyists but dont quarantine well I guess). Some time later, I special ordered a specific kind of fish, which came in after a long wait, only to have one of the fish deformed - not their fault, but weird kinda judgy vibes gotten from the employee that was helping me that day when I didn't end up wanting them. Placed another special order for the same kind of fish, hopefully not deformed this time, never heard back from them. Last encounter was maybe a month or two back, went in to look for another kind of fish and plants, and was met by a worker who seemed pretty uninterested in being there/helping me. Overall weird vibes here and it's always kind of gross/wet/filthy. I want to like and support the local fish store but honestly I've had better experiences at both pet quarters and petco by the mall (which is a pretty low bar).

Dirty and expensive, very disappointed going there. The guy in the store care less to help or…read morewelcome people coming to his store

We have been so fur-tunate to have the Lynnfield Polkadog location nearby because our spoiled pup…read moreONLY wants treats from here. It has been almost a bi-weekly occurrence for us! Not only is it an absolute joy for us pawrents to visit so often but our furbaby also has a blast getting tons of attention, scritches and treats from the staff. A huge shoutout to the lovely Chloe who has made every visit so wonderful! Thank you Chloe for being so kind to us, so knowledgeable and so sweet to Rari! Some of Rari's favorite Polkadog treats are the cod skins, green monstahs and the chicken littles! She'll literally do anything for Polkadog treats!! The cod chips are also one of her favorites but those only come in the pre-packaged bags. There is a huge selection of Polkadog treats in store available per weight or pre-packaged. We usually opt in for the per weight option because we like to pick and mix treats, control the amount and save a little bit while we're at it! If you do purchase the pre-packaged bags, you can bring back the empty bags to the store to be recycled. The store is decently sized and always very clean. They also carry other brands of pet food, accessories and toys. But we mainly gravitate toward the Polkadog brand treats (because Rari demands so)! We've noticed Polkadog treats are super high in quality with very simple ingredients. It's also a bonus that their treats are made local in Boston! The best dog treats are from Polkadog!! Paw-lease go to Polkadog for all your dog (and cat) needs!! I highly recommend them.

Super helpful staff! Our dog was a bit nervous coming in and they made him feel super comfortable…read more They let us try a bunch of different treat options to see which worked best for him, which was really great as we found a bunch that he loved! We will be going back for sure.