The person he told me to go to messed up my car. Now I'm having to buy another car. Not buying my…read morecar from any shade tree mechanics

CPalmer,Bluffton, SC…read more I ran across Nick doing a Google search for local auto mechanics. I entered my information in his website and had a response within a few hours the same day. I told him about my front brakes, he gave me a quote, ordered the parts, then gave me a date and time for repairs, and he was on time. He completed the job within an hour and a half. He was courteous and knowledgeable, and I would recommend him to anyone needing auto repairs.

Bait and switch. I shopped online for tires that would fit…read moremy car. Online it said there were "entry" level tires for $68 each...but didn't tell me what brand. I added the $25/tire installation and computer alignment, but I was only directed to schedule an installation not make a payment. I scheduled the install for just 2 tires (since the Bluffton store didn't have all 4) and when I got there, the very nice employees at the service desk let me know that the price for the cheapest tire they have at the store was $125 each. One of them mentioned that this was an issue with another customer recently. Why is the website saying there are $68 tires if there aren't?

Traveling I picked up a puncher in my tire. It being a weekend I make sure to make an appointment…read more Got to this NTB and they said it should not be long. With a simple fix as this that made sense. 2.5hrs later I finally got my tire plugged. To have to wait this long with an appointment is ridiculous. Do not recommend! While I appreciate the apology from the owner and I do not want to be mean but the "hollow" response of let us know more about the experience is just marketing. The fact is I clearly stated what the issue was and honoring appointments was the solve...what more do you need to know. The other fact is your business has 3.0 stars indicating consistent issues. You need to focus on understanding root causes of failures in your business not just worrying about responding to reviews. You responding does not solve the issues in your business. Again, I hate being harsh but there are issues you need to solve.

I made an appointment a day ahead. came in on time and spoke with service manager Eric. He was…read moreextremely responsive to my needs and questions and my car was ready even earlier than expected. I hope Eric stays forever..Firestone is so lucky to have him!

Was told to take my truck to Firestone on March 23 got a call on that Tuesday and they told me what…read morethe problem was on the truck said it will be ready Wednesday, then got a updated call on Wednesday saying that the part didn't come in, then we called Thursday to get a update on the truck they proceeded to say that my truck will be ready that Friday. So we got tired of waiting we stopped by on that Friday and the truck was just sitting in a parking spot, called again on Saturday and was told it will be ready on Monday, Now we had to take our truck to another dealership. I recommend not to take your car here , customer service is very poor and nothing was fixed on our truck!!!!!

They filled my tires with air to the correct pressure. Helpful and generous. A bit difficult…read moreto get into and out of when in a full size SUV with all the SUVs around.

This store is a joke. Ordered 4 Goodyear Assurance tires from warehouse yesterday. They committed…read moreto installing today late afternoon as I am delivering car to grandson in ohio tomorrow. Tires came into store yesterday and did not receive promised phone call. Called this morning to see if tires were in and they were. Was told they could not be put on today. I hung up with no resolution. Called back to verify that I could buy just the tires and get them installed elsewhere. Was told i could. They called me back and said that if I buy just the tires I would have to pay with cash. Another Goodyear location verified with me that this is not Goodyear policy and that I should contact Goodyear corporate. Buyer beware using this store. Will purchase Goodyear tires but never at this Bluffton location. They are a bunch of clowns

We can't say enough good things about this business. Robert got us in right away for a brake…read moreconcern and gave us a fair price and did the repair quickly. The noise we had put up with for over a year was gone. Great service and highly recommend.

Excellent experience with Robert. We had an electronic issue with a Ford Edge. He did a great job…read moreof explaining the issue, the cost and time to repair it. He is incredibly honest and I highly recommend him.

I was scheduled for an appointment at 11:00am. They hadn't even moved my car from where I parked it…read morefor over an hour until after I asked them for an update. Another hour passed. I asked for an update. They said they only have one AC guy. Another hour passed. They said the AC machine was not working but "the guy said it felt cold". I'm literally still here using their wifi to write this review. Btw this wasn't even to fix the problem. This was just to check if there was a problem. I'd have to make another appointment to actually have any issues fixed. It's now 2:00 and I'm still waiting.

Stay away! I had a horrible experience at this shop few years ago, but due to scheduling this was…read morethe only shop that could accommodate me today. To my surprise they are worse now than they were a few years ago. This time they promised to have me in and out in 1 hour. After waiting 50 minutes I asked why my vehicle had not been moved into the Garage? Their response "we only have one lift for pick-up trucks and there is a van on it." Wasted morning. Stay away!

1st off , 5 stars is NOT enough!!!! I called everyone on Yelp, their prices made my head spin, I…read morehad a 255 mile tow! Out of 10 companies, Cano's was the #1 Don't waste your time nor money, in Cano's we TRUST!

Where to begin! We were traveling through the state on 95 when our SUV pulling a trailer broke…read moredown. It was a Saturday afternoon and repair shops were closed except Cano's which was closing soon. I reached out to Cano and explained the situation and he said he'd stay open and wait for us once we got a tow truck. Not only did he stay open later, he found us an alternator (and topped our oil), and got us back on the road in about an hour or so. Not only that but his price was incredibly fair considering the lengths he was going to. He certainly represents the fine folks of South Carolina well. We couldn't recommend or thank him enough!