I was grateful to have found Doctor Gate a couple of years back when the roller shutters on both our stores were broken. It was a major plus that it was a mobile business that performed the repairs right in our store, which meant that we, the customers, wouldn't have to muck around with taking down the roller shutters and then taking them to a work shop and waiting for weeks until they were repaired! (This could be a disaster and a serious time consumer) I'm glad to say that we're return customers, as we just had Doctor Gate back to re-tension one of our shutters, which was another great experience. With his friendly and professional service, we'll definitely be calling Doctor Gate back for any future shutter repairs! read more

Doctor Gate - Grill roller shutter installed back in 2012 - Fences & Gates Near Me - Brooklyn, New York

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Winter was over and I knew that one of the first things I need to is to make sure that our driveway gate will be secured. Got some pricing from different local companies. The crazy thing: range of pricing. From couple hundreds to repair the very old motors, to 10K to change the gate. Doctor Gate was someplace in between. And since they were recommended by one of the architects we are working with we gave them the job. Installation scheduled for Sunday morning. 3 installers worked almost till night welding and adjusting. Got the work done right, and even got a device that open the gate automatically when a vehicle approach the gate from the inside. They made the whole service stress free since they knew what they were doing at each part of the installation. read more

Doctor Gate - Fences & Gates Near Me - Brooklyn, New York

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Doctor gate is the best. Wish at would rhymes better... But for sure it is true. Serviced one of our commercial shutters, one we haven't used for at least 5 years. I told the technician Bill that I think we need a new shutter. Let me check he said. He brought a ladder and went up. Did few things, knocked on the bog cover, and I don't know how, but like magic the old shutter came back to life. It started slowly opening till it got to the top. Just some maintenance Bill told me. He brought a bucket with grease and started working. Try again he asked. I turned the key and the shutter went down. Now open again, let it wake up he said. And it did! After few attempts, the shutter started moving smooth and as if it wasnt stuck for many years. I want to thank Bill from Dr gate for not trying to charge where there shouldn't be any charge, and for making a shutter that seemed lost working again. read more

Helped us from A to Z with installing new roll up gates in Williamsburg. Jacob was very helpful, and he did not rush us in any way. He was honest from the beginning, and told us that the best thing for us (in terms of long time investment) is to remove the old gates, remove the motors, an to install new gates. Or we will have problems this winter. We took Jacob's advice, and a replaced the gates. And that was the best decision of 2015. The new gates makes life so so much easier. Thank you Jacob, for the best service and advice. read more

Doctor Gate - New gate - Fences & Gates Near Me - Brooklyn, New York

These guys are great. I needed a new gate to be installed in my new business and they came right over and did a fantastic job. I would recommend these guys because they know what they are doing and they recommend what kind of gate you'll need. read more

Doctor Gate - Fences & Gates Near Me - Brooklyn, New York

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1 star because they showed up on time. Told me my remote garage receiver was bad and wanted to charge me $400 to swap it out. Fact: 1) The existing receiver was Liftmaster brand that costs $60. Yes, I know that these guys need to make a fair profit, but $340 to connect 3 wires. Really ?? 2) Tech says that only a POWERMASTER brand receiver will work. That is 100% wrong. The door operator only needs to see a dry contact closure ( ie. from a relay ) , and has no idea what brand is being used. Next day, I crawl up the ladder to have a look at the situation thinking I would swap out the receiver myself. I swap it out and it is still dead. I do some trouble shooting and find that the door operator is NOT supplying 24 V to the remote receiver, so in other words it is NOT being supplied power so can't turn on. The issue was NEVER the Receiver as I was told, it was an issue with the door operator. Who knows what would have happened if I paid them the $400 ! I then call another company and explain the issue. They send a tech who confirmed what I said, and 15 minutes later they found a broken wire in the STOP switch line that had to re-connected. Cost $150 and was HAPPY to pay it . read more

Had to replace old iron bars outside the windows to eventually get new ones and the folks at Doctor Gate came through. In about 30 mins they were done removing the old crusty ones. Highly recommended if you need ironwork. read more

Definitely not the quality i had expected. The pros is that they respond quickly for a $45 cash estimate but thats all you really going to get from them. The first time i used them, they didn't really solve the problem and never phoned me back. The second time, they submitted a high quote and never replied to any follow up questions. At the end of the day, these guys are probably okay for light residential garage doors but lack the experience and professionalism for anything more serious. Like many internet companies that lack any real history or physical warehouse or office, its a hit or miss. read more

Very pleased with the work done by Doctor Gate. They were very flexible with scheduling and accommodating to be available to come to the appointment at my convenience. The work itself was very quick but was done professionally and expeditiously, providing a solid solution to our gate latch issue. I believe they resolved my problem for the long term, but if I have any gate issues arise in the future, this will be the place I'd call. read more

Helped us get our store closed, and they are local so they could come in a short notice. They could fix it with no parts, and bring the gate back into tracks, and helped us close the store. For that they earn 5 stars. What bothered us was the they quote the repair 250$, and when they invoiced us they added the tax. I think they should make it clear in advance. I feel bad not to give the, 5 stars, since they did a good job, but I believe that if we all be honest with our reviews, we will all benefit. If I will ever need gate repair, I will not hesitate to hire doctor gate again. read more

They were there when I needed them and more than once. There is nothing worst than when your roll up door is not opening when you need it the most. We used their services for our wireless stores we own, and they helped us with one of our stuck rollong door in Bay Ridge, and they even fixed one of our store front gate in the Bronx. And both were done at the same day. I know that I will use them in the future, since their service was quick and efficient. One of their roll up door technicians is a really funny, and very professional. You will k ow what I mean when you will meet him. read more

I didn't really think I will find a company that will come and repair our roll down security door so late at night. But we needed to find one. And Doctor Gate was the first company I called for service, and immediately got a YES as an answer. We will be there in the next hour they told me. And they were right. it took them even less than that. Quickly pulled ladders from the truck, and removed the cover. They were able to lower the security roll down door, and put it back into the tracks. Test it they told me. I was a bit skeptic, and immediately impressed they could make the door work again so quickly. Gladly paid $320 for the service, and saved their number in case our security roll down door will need repair again. read more

Levi is a life saver! Saturday night my electric gate got stuck as I was closing. I was sure I was going to be at my business till midnight... BUT Levi got here in 15 minutes!! We looked at it and I was sure I was going to need a new gate, Levi said he was going to do his best but couldn't guarantee it wasn't all mangled up on top. And he pulled and leveled each side inch by inch back and forth so that he doesn't damage it more (so patient). And when it finally came down I cringed at the damage on the sides, but instead of making me get a new gate, he got out an electric saw and repaired it :D. going to be hiring him again to fix my other doors next week. Thanks Levi! read more

The gate doctor installed 3 new roll down doors for us in the meat packing in Manhattan, and they did a great installation service. The only time they could do the job was after hours, and they needed to finish before we open the store again at 9 am. They did it! Started at 10 the night before; worked all night, and the next morning we had new gates installed. I can't thank them enough, for installing the roll down gates without interrupting our store hours. read more

Doctor Gate came and fixed us in a pinch! We had a busted front gate which wasn't closing and needed to get it fixed ASAP. They came consulted with us about the best option and gave superb professional help. Everything works wonderfully now thanks to their help and I know I can count on them in the future. thank so much! read more

I couldn't even get someone from Doctor Gate to give me a quote to install a gate on my property. I can only imagine the problems with getting the work done. read more

Levi came to fix our very old roll down gate. The man was honest right off the bat, and this is something that is hard to find in the world of gate repairs. After having three different companies come out and give us estimates that were nuts, Levi actually suggested maintenance of the gate first and foremost before suggesting we pay hundreds of dollars to replace anything. He was also able to identify an issue that was preventing the gate from rolling up smoothly and fixed it on the spot. After that was done and the gate began to work significantly better, he basically suggested we wait a few months to see how it goes and to consider investing in a better system once it made financial sense for us as a business. That to me is top notch service, thanks Levi! read more

We called these guys and they came within 2 hours had our gate fixed shortly thereafter! What a fast an efficient team, definitely recommend! read more

Dori was very professional and fixed my gate issue in a timely manner. I would recommend him and doctor gate to anyone.

The worst possible company you can deal with !! Pathological liar !! Please do your self a favor and find another company if you ever find yourself needing one. Called in at 9am - promised a 15 call back. Then follow up 3 hours later then another 10 minute call back promised. I finally called at 5 pm to let them know they can screw themselves !! I could have gotten another company to get the job done but they wanted the business so I gave them a chance. Unless you want to be in the same predicament or I STRONGLY suggest you take your business elsewhere. read more

I hired Doctor Gate back in the 90's to install 3 roll down gates for us on our store in Bay Ridge. When we moved to our new location in Ridgewood, I knew exactly who to call to install 2 more roll down gates for us. We met and signed the contract. They arrived on the day we agreed and installed the new gates which are beautiful. I can say that this company is always on time and deliver strong gates. I got little upset that they asked for deposit although they already know me, but still, great job and great guys. I liked that they refused to install the cheap motors on the gate. They told me that a gate which is being used so often need a heavy duty motor, and not the cheap motors. read more

Doctor Gate is the best! My storefront has a metal pull down gate- the springs finally went. I was so worried, but Dori came right away- his communication and promptness was much appreciated. Within 24hrs I had a brand new part with warranty and my gate was good as new! Dori was a lifesaver! I'm so impressed with Doctor Gate's services. A must for any Storefront owners! Will definitely use again! 5stars! read more

I had a great experience working with Levi and his guys. Another gate company said what I wanted couldn't be done. It was difficult, but Doctor Gate executed it perfectly. They also turned the job around fast and were friendly and communicative throughout. Reasonably priced too I thought. Thank you! read more

I would highly recommend Doctor Gate. He came out in freezing snow to help us with our gate. He is reliable and does great work! He is the one to call!! read more

Levi at Dr. Gate did a fantastic job on our building garage in Hell's Kitchen. He was extremely professional, responsive and most of all finished the job on time. I highly recommend him and their price is very reasonable for the amount of time he put and the level of result he delivered. Don't hesitate to contact Levi as you will not be disappointed. read more

After reading positive reviews here on Yelp, I called Dr. Gates because my gates were hard to open and close. They explained to me that they charge a "service fee" of $45 to check out the gates and diagnose the problem. They said the fee would apply to any repair work that they would do. They stopped by and all they did was open and close the gates. They did not remove the covers at the top of the gate to inspect the springs. After trying to talk me into upgrades that I did not want or need, they gave me an estimate to replace the springs and then they asked for their $45 "service fee". I paid the fee. I then called several other gate repair services. None of the other companies charged a fee to come out to inspect the gates and give me an estimate. Seems Dr. Gates' "service fee" is nothing more than charging a fee to give an estimate. I chose another company whose estimate was significantly less expensive than Dr. Gates. The lesson here is never pay any company a "service fee" just to come out and give you an estimate. read more