I received an estimate for my house- 3 bedrooms and my stairway. i explained that I just got a…read morepuppy who was piddling in my girls rooms and I was cleaning it but I wanted a deep clean of the room.. The price as originally intended for the 3 bedrooms and stairs with all the add ons they recommended was over $500 - which was a bit pricey for me - since my room and the stairs werent really that bad I asked for an estimate on only the girls rooms. They came back with $225 plus about another $200 in add on's I told them the basic cleaning would be ok for now I was told to call and make an appointment. When I called Joann answered and told me "We don't do that and can't help you" and I asked her what don't you do clean carpets ?- she said she isn't going to go into detail but they don't do that --- I am still scratching my head as to what she meant- either they don't clean carpets or they won't clean mine because I didn't want to pay for the additional services or if they refused to honor the estimate they gave me (which is essentially what they did by turning away my business) I did call Stanley steamer who, with all the bells and whistles with all 3 rooms and the carpet was still under $500 and they were great

I have used Joanne's Chem-Dry several times over the years, and have always been pleased with the…read moreresults. I have found the cleaners to be very personable, and effective at what they do. I have no means of comparing them to anyone, because they are the only carpet cleaner I have ever used, and I have never been less than 100% satisfied.

My experience working with GM Carpet Care was above and beyond what I hoped it would be. I had a…read moreripple in my hallway carpet and in my daughter's bedroom. The hallway has 5 doorways so lots of obstacles to deal with and the bedroom the ripple was from wall to wall. When they were finished the hallway was smooth again and they gave my daughter's bedroom carpet new life again. I would highly recommend using them!

am extremely disappointed with the customer service I received at GM Carpet Care. After dropping…read moreoff my area rug to be cleaned, I asked the two employees if they could help me roll it out at my home, since I am physically unable to do so due to a recent back surgery. To my shock, they told me it would cost $50 for them to roll out the rug--a task that would have taken them two minutes at most! I was planning to tip them $20 for their help, which I thought was more than fair. But to demand $50 for such a simple favor is outrageous and feels like a blatant rip-off, especially from a company that advertises "world-class service" and prides itself on being family-owned and community-focused. This is not the type of care or respect I expected, especially considering their claims of friendly, reliable, and customizable service. Based on my experience, GM Carpet Care is more interested in nickel-and-diming customers than actually providing the helpful, compassionate service they promise. I will not be recommending them to anyone, and I suggest others look elsewhere for a company that values its customers and doesn't take advantage of them.

Excellent Cleaning, but Serious Administrative Failures by Ownership…read more While the cleaning team at Always Immaculate provides high-quality service, the administrative side of the business--specifically the billing and communication managed by the owner, Sally--is a major source of frustration. There is a documented disconnect between the work performed on-site and the invoices generated by Sally's office. The Billing Discrepancy: We understand that it's difficult to charge down to the minute, so we were Ok with the rounding to the nearest 10 minutes just for simplicity. While we never reported any incidental overcharges and payments, we received balance due invoices after the fact for the same incidental amounts. On January 6th, I was invoiced for four cleaners. However, both the on-site receipts and Ring Doorbell footage confirm that only three cleaners actually arrived. Despite the reduced labor, Sally sent an invoice claiming a balance of $28.27 was still owed (and another invoice for a previous service for $3.23). After conducting a thorough audit of the actual labor provided on Jan 6th (3 people for 1:20 hours each = 4 man-hours at $39.00/hour), the math shows that no balance was owed. In fact, due to the missing cleaner, I had already overpaid by $54.90 (the equivalent of 1 cleaner for 1:20 hours) Lack of Accountability from Ownership: The most disappointing part of this experience has been the total lack of professional communication from Sally. Multiple attempts to resolve this obvious mathematical error have been completely ignored. It is unacceptable for an owner to be so quick to request more money while remaining silent when presented with evidence of a significant overcharge. Bottom Line: While the cleaners themselves do a great job, I would strongly recommend NOT giving this company your business. But for anyone that does decide to go with an "Always Immaculate" or is already a customer, make sure to meticulously track arrival and departure times. Verify and calculate every invoice for actual hours and calculation against your own records. While everyone can make an error on occasion, once you approach Sally with a billing error not in her favor, her customer service is completely unreliable and unresponsive. Which even more so supports the conclusion that she is dishonest and may be purposely overcharging in small increments

I've had Always Immaculate for 7 years. They've done everything from cleaning my house to windows…read more(and my windows are huge) to my tile floors. They have never disappointed me. If you are looking for reliable & trustworthy cleaning company you can't get anyone better than Always Immaculate.

Bob is a true professional. He spent roughly 6 hours at my newly purchased beach home cleaning,…read moresanitizing, and disinfecting upholstery, carpet, and tile. The floors looked new when he was complete. His attention to detail is second to none. Looking forward to utilizing Bob's services in the future! Highly recommended!

Bob was absolutely amazing! I called him on a Sunday morning at 8:30 am after a Saturday night…read moremishap with red wine on a brand-new wall-to-wall white carpet. I left a message and he returned my call within 10 minutes. He agreed to come out, take a look at the stain, and try to get it out. He arrived exactly when he said he would, discussed with me his plan to remove the stain, and got to work. In about 20 minutes, you could not even tell that anything had happened the night before! The stain was completely gone, the carpet looked as good, if not better, than it did before, and he charged us a reasonable price. We knew the stain needed to be addressed as soon as possible, and Bob came through in our time of need! Thank you, Bob, for your hard work and flexibility! I highly recommend him to everyone. If you need a good carpet cleaner in the shore area, Bob is your man.

Did an amazing job and customer service was great. Arrived on time and explained everything before…read morethe job started. After the job they did a detailed walkthrough to make sure I was happy with the cleaning. Will definitely recommend

I have 3 dogs, they do not shed but boy do they make the furniture and rugs dirty especially after…read morethis messy winter we had. Made them look like new and great fresh scent once done. Will definitely use Apex again and won't have to keep throwing out my area rugs every couple times a year. Thanks

From the owner: Schedule with Apex Solutions Ent today! First time customers get 10% off final price. Support a…read moreveteran owned business by scheduling your appointment. Services include carpet, upholstery cleaning, car upholstery cleaning, campers, trailers and more! So call Zach today at (732)-691-2814. Thank you!

We had 2 outdoor rugs picked up to be cleaned. They returned in wonderful condition and looked…read morebrand new! Very pleased with the quality of B and K's work!

I contacted B & K based on the reviews I read and their story on the website. There I learned of…read morethe benefits of having a rug cleaned in a factory rather that in my residence. I was half way through a major first floor renovation including gut renovation of the kitchen and I knew the dust would be everywhere. The rug were picked up on the day scheduled and in the window I was told. They were out of the house before the heavy demo was taking place and were returned two weeks later in perfect condition and ahead of the completion of my renovation. I was able to reassemble the first floor and have everything in shape for the holidays. Brian, who I met twice, is a professional and distinguishes his company from others, largely made up of national competitors. I am totally satisfied and would recommend his services to others.