Look no further for an honest and excellent window replacement company…read more This is the second time I have used them in 14 months and as before they were incredibly prompt, still competitively priced and did an outstanding job of getting a large floor to ceiling broken picture window out and replacing it. There was no mess for me to clean up. They came out for the estimate immediately and were on time. They were on time for the replacement, too.

Scheduled an 11am appt for estimate. By 11:30 I called to ask why no show. Was told appt was…read morescheduled for 2-3pm. It was scheduled for 11am. Christa told me they would be there in1-1 1/2 hrs which meant 1pm the latest. By 3:30pm NO ONE showed. I called and was told the person doing the estimate lied to her. Not a reliable and trustworthy employee. Not a reliable business. I am not using this business and recommend that you reconsider your choice.

Appreciate their quick response, whether they are able to help us or not remains to be seen.read more

I have great news!!! If you're needing a great local company for your Window & Glass needs, I am…read morepleased to recommend TOP NOTCH WINDOWS (TN Windows) in Tacoma.....From initial contact to installation and follow-up, our experience was very positive. Communication was great & everyone was very professional & courteous - office staff, estimator, installers!! Our job was completed as promised and our home was left clean when the work was done. Thank You, TOP NOTCH WINDOWS!! https://topnotchwindowinstall.com

Awesome service! You won't be disappointed. The value unbeatable. Great Communicatorread more

Had all my windows replaced, great value, great service, great attitude. Don't use big name…read morecompanies they will just rip you off. These guys are super

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

My husband had consulted with Lake Washington Windows before he died last year. They took…read moremeasurements and gave him a quote. The quote given was honoured when I was ready to go forward with the installation. The windows were installed yesterday, and the crew did an amazing job. They managed to complete the whole house install in 1 day, versus 2. They were efficient, clean, and so, so kind. My initial contact was with Ireland Wood. She had initially dealt with my husband and was SO kind when she found out he had died. Summer Schertz coordinated the install, and Phillip led the install team. I cannot speak highly enough about the team at Lake Washington Windows. I love my new windows! Thank you everyone on the team.

Horrible experience from start to finish. It seemed like the owner was more focused on automating…read morecustomer interactions with AI than on providing actual customer service. I ordered a single sliding glass door, and it took approximately 178 days--nearly six months--to have it correctly installed. The original installation included the wrong door, and the installers also damaged the fixed panel. What made the experience even more frustrating was the repeated failure to honor scheduled appointments. Multiple times, the company scheduled and confirmed service visits, only to never show up or communicate that they weren't coming. Each time, I had to move furniture, remove window coverings, clear access to the door, and rearrange my schedule, only to do it all over again for the next appointment. This level of service is simply unacceptable. If you're looking for Milgard products, I would recommend Sound View Windows or Lundgren Enterprises instead. Based on my experience, they offer much better customer service, often at the same or even a lower price.

This review is solely for the experience with scheduling service and not for the quality of the…read morework. I called Pierce County Handyman for reinstalling 4 outside corner sections of baseboard and adjusting 2 transition pieces that had been installed improperly previously. They scheduled me for a visit about a week later so an estimate could be provided. Then a day before the scheduled visit, they asked to reschedule it due to a personal reason. I agreed to reschedule. They showed up on the second appointment and provided me with a service quote and a proposed service date. I got back to them 2 days later confirming the service and was informed the previously proposed date was no longer available. They then proposed a new date in the morning which I agreed to it. 1 day before their schedule service date, they call asking to reschedule from morning to afternoon, which I also agreed to. Then on the date of service, they texted me 2 hours before their scheduled start time to attempt to reschedule for a different date. I let them know that I had made plans for the work to be done that day and that if not possible, then to cancel the whole thing. They weren't able to come out and the service was canceled at my request. A total of 3 weeks and a half went by with multiple service days agreed to and subsequently rescheduled on Pierce County Handyman's request. In the end, no work was done...

Matt installed a new front door and some pantry doors. His work is excellent and pricing quite…read morereasonable. He took care of everything from purchasing the doors to installation. He was most pleasant to work with and got the job done in a timely manner. I would not hesitate to hire him again for future projects

Kirill and his team replaced 8 windows (including 3 large picture windows). He was very responsive…read morein communication, his pricing was quite fair and the quality was top-notch. One of the picture windows arrived from the manufacturer with a decent-sized scratch between the panes but was not noticed until after installation. Kirill immediately contacted Pella for us to facilitate a replacement. Pella contacted us and replaced the window without any issues. I highly recommend Cascade View!

I've been meaning to write this review for a while. Kirill and his team replaced a dozen windows…read moreand 2 sliding doors for our home, including a breathtaking 15-foot slider for the living room that made our dream a reality and completely transformed our waterview home (see photos). It's now been 10 months since completion and we've experienced zero issues whatsoever, which is testament to the quality of the work. From the start, Kirill was responsive and responsible. His bid was competitive, and he was extremely detail-oriented. Since we wanted to order our own windows from Dunn Lumber, we had multiple conversations to ensure the measurements were exactly right. His thoroughness paid off -- all the windows arrived exactly as planned, avoiding delays or returns. During the installation process itself, Kirill and his crew (Ivan and Ivan) were always on time, courteous, efficient, and professional. They may be the ONLY contractors we've ever worked with who finished within the timeline that they laid out. Overall, we really enjoyed working with Kirill and would 100% recommend him to anyone looking to replace windows or doors. It would be nice if they also offered finishing services, like drywall touch-up and painting, but the quality of the work that they do specialize in is absolutely impeccable. Don't think twice about hiring Cascade!