We adopted one of our Jack Russell terriers here. She's a gluttonous lil' gal, and sweet as pie…read more The humane society staff has always been great to work with and they are worthy of lots of donations. Give these homeless pets some love. They need it and deserve a happy life.

This humane society is an absolute disgrace! We wanted their help in catching a feral kitten stuck…read morein my husbands truck. We live in Centerville. She said they would come down, only we had to contact law enforcement and law enforcement had to call them. WHAT?! Are you people there to help or not! You don't sound like it! Oh, she said we could drive 40 miles up, rent a trap, drive 40 miles back home, trap the kitten, then drive 40 miles back up and 40 miles back home! I TOLD YOU THE KTTEN WAS STUCK!! LISTEN!! Apparently they charge the city if they have to come down a get a kitten out of an engine! OMG! They don't open until midday, obviously not enuff staff. Then close early. They don't even offer a room to drop off strays after hours! They are NOT there to give help! Money, money, money! That's your true purpose!!

If you aren't ordering auto ship make sure you select store pick up... I've been auto shipping for…read more14 years now n has been pickup and delivered by Uber delivery n maybe 24-36 hours at my door.. I saw a 20% off without the auto ship deal n did shipping and we are now 7 days since and with out food for 4 days now n my food is still in ks where it was supposed to be shipped from 7 days ago... Our local stores has it In stock by the way but I'm not important after 14 years cuz I got the 20% off n not their disloyal discount of 5%.. companies now a days rewarding the guy off the street instead of the loyal customer is

Took my German Shepherd to the groomers this weekend and the staff was rude as hell for our first…read moretime and cut his nails way too short and called my dog difficult. I would not recommend going here. After how rude the staff was, I will no longer give them any business.

I recently had my golden doodle bathed and groomed here. When she came home, she had severe clipper…read moreburn on her rear which became red and irritated. The dog was constantly licking and annoyed by it and it was down to raw skin. She also has a cut on her ear edge. This is inexcusable. They indicated she behaved herself during the process so it wasn't behavior related. I cannot recommend this place or take my dog back. My dog deserves better.

My family and I recently purchased two puppies almost three weeks ago. They both have ear mites and…read moreyeast infections , one has roundworm and the other Giardia. The puppies live two and a half hours away from each other. Each dog has diarrhea and tinges of blood in their stool. We were told that the puppies came from a breeder in Iowa (Sara Hulshof). The veterinarian that signed off is Cari Van Zewden. I'm starting to question both the breeder and store's practices. By the sounds of it, Giardia and roundworm (both are parasites) are challenging to treat and it's highly contagious. I feel awful for our puppies and don't want anyone else to receive sick dogs. We're struggling with the vagueness of the process and health of the animals. I hope that we didn't support a puppy mill.

We brought our kitten here yesterday. The staff was amazing. We asked about trimming her nails and…read morethey brought out a staff member who showed us how to. Another staff member helped us pick out litter and food. It was a really experience and eased some of our anxiety about getting a kitten! We live in Minneapolis but visit Sioux Falls frequenly and will definitely be back!

I bought a leopard gecko from this store and they reccomended this "special" expensive sand to help…read moredigestion. After ~6 months, my gecko stared to become sick, and only a week after we noticed something was wrong, he died. When we did more research, we learned that the type of sand was the reason it died because it got stuck in the lizards digestive track. Never going here again and fuck you to the employee which told us to buy that sand.