We initially reached out to Homeward Bound Dogwalking Service and May to assist with dog care for…read moreour wedding. Because we do not live in the area, we had to do a significant amount of research, ask detailed questions, and place a great deal of trust in the person we chose. May appeared professional, was knowledgeable about her services, and clearly cares about animals. Based on our early interactions, she seemed capable and experienced. However, communication became a major concern. Email responses were very slow, and important details were not provided until the last minute. The most concerning issue occurred one week before the wedding, when we finally received an invoice that included unexpected charges. While we were initially quoted $75 per hour, the invoice included over $200 in additional "consultation" fees. There was no formal consultation--only a few email exchanges (approximately 3-4 emails) requesting basic information about services and timelines, many of which went unanswered. Due to the lack of timely communication and the surprise fees so close to our wedding date, we ultimately felt uncomfortable moving forward and canceled our plans. Future clients may want to clarify all fees in writing upfront and ensure communication expectations are clearly established.

May did an amazing job with my two cats! I haven't been in New Orleans long and had to go back to…read moreCA for a trip and was very anxious leaving my babies. May watched my cats for 4 days and took excellent care of them. She helped ease my anxiety before I left and made sure my cats were well cared for while I was away. She kept things tidy, handled their complicated feeding needs, interacted with my cats kindly, sent me updates, and even cleaned up when one of my kitties did a scarf and barf. I would definitely use May again next time I need to go out of town. Thank you, May! =^..^=

This review is from a past employee and client standpoint…read more Working for K9 Second Line was one of the most rewarding and enjoyable jobs I've had the pleasure of doing. I worked with the company for about 2 1/2 years and loved forming the relationships with all the furry clients and with Brendan(owner) and Elizabeth (operations manager) . You can rest assured the team members caring for your fur babies will love your pets and give them wonderful care, as I did. They also spend as much time as needed communicating with owners to book services, or answer any questions or concerns you may have. Brendan is one of those bosses that truly appreciates your hard work and always lets you know it. He is honest and fair in all aspects of his business. I have worked for other pet care/boarding business in the New Orleans area and can honestly say I would much rather have my pets stay in the safety and comfort of their home than go to a boarding facility. When I had to go out of town I had no doubts that my dog and cat were in good hands with the K9 team. I got an emails at each visit with an update on how they were doing and pictures. They use an app that lets you tracks what time they come and go from your home, where they walked your dog, and provides you with an update and pictures from the visit. K9 will accommodate all kinds of requests that you need or just want for your pet. I would recommend K9 Second Line to everyone, every time!

I am a penny-pincher and never thought I would hire a dog walking/pet sitting service. When I leave…read morefor long weekends, I usually have neighbors look in and feed my dog. However, during Mardi Gras (a crazy time in the city), we went on a cruise with no cell signal. I decided it was time to call in professionals. I knew that no matter what happened, Brendan and his team are licensed, insured and trained to handle anything related to my dog and were also going to look after my home. The peace of mind was invaluable. Please see the attached photo. They send an email each time they walk your pet -- with photos! I guess most people get these while they're gone, but it was such a treat to read them all when I returned to signal. Thanks guys! This was truly a blessing!

From first communication via email with Hounds Town, Jefferson we were impressed. They also…read morecontacted our Hounds Town in New Jersey to get to know Tug a bit. When we arrived in Louisiana at Hounds Town the young lady helping us made us feel at ease leaving our high energy grandpup in their care. They posted photos and videos of his pupcation. He had a fantastic time playing with friends. We asked for a bath prior to pick up. He was smelling great and ready to go when we arrived! We highly recommend Hounds Town Jefferson.

This place... there aren't enough good words in the dictionary to describe how wonderful display…read moreis. If you have a pet, you're looking for somewhere to send it for a play day, watched, washed, etc. SERIOUSLY- look no further. The owners and staff are lovely. They really treat every pup as if it is the most special & important one there.

This place is amazing. My boy is very shy and is not around other dogs very often. When I left him…read morefor a few hours he looked accepting of the situation which is a big plus. While not happy that we left him, he was not displaying any symptoms of being afraid or stressed out. We were able to explore NoLa with a sense of peace that we rarely have when leaving him in daycare.

Their team got in touch with me promptly to set up a meet and greet before services started…read more Channing came and took down notes about my two dogs, codes and where everything was located for the dogs. He was so nice and scheduling online is straightforward. With each visit they update me via text before and after the walks and put up photos I can access when I log into their website. Prices are reasonable. SO GLAD to have found a reliable, affordable, and thoughtful team to care for my dogs when I'm away!

I informed Bluetails on June 30 that I would be going out of town on July 1. They finally texted…read moreme from some program on their computer on July 1 and told me my application had been approved. They also said Hobey had been to the vet and it was determined that she was 8 years old and that I wouldn't have to pay an adoption fee because Honey was an older dog and I was 65 years old. I told them I had already left and wouldn't return until July 10. She said they could board the dog for $10 per day but never said anything about paying in advance. I never heard anything else until July 4 when I was informed that in order to hold Honey I would need to pay for the boarding up front. Why wasn't I informed of this on July 1? Then they sent a link for fastpayments.com and not bluetails. I again informed them I would not be paying any money in advance. At that point I was told Honey would need to be relisted and they would continue processing applications. And then Courtney sent me this after I told her it all sounded like a scam since I had never met Hobey in person, This is Courtney the founder of Bluetails. We have a very high reputation in our community. We take payments up front because PEOPLE always try to get a dog for free, or watch it for free etc. Feel free to call the Jefferson Parish animal shelter or the LASPCA and ask about our credibility. But at this point I think we're past the point of no return. This is the kind of gratitude we get for having a program for seniors. Trying to place older dogs with older adopters for FREE, but we're the scam.... OK". Definitely not a happy camper about how unprofessional this whole process was. I will be reporting this to the better business bureau as

When I'm away on vacation I can relax and truly enjoy myself knowing my dog is being well taken…read morecare of. Last time I dropped him off he didn't even look back. Thanks for taking such greAt care of Murphy & making him feel like a member of your's.

I've been using this service to feed my cat while I'm out of town for several months now…read more The app is great, the service is great, I would definitely recommend!!

She is amazing. I hire her when I am in New Orleans on business. She will go to my hotel and…read moreretrieve my dog, walk him and spend time with him. She is respected in New Orleans and the hotels I stay at know her. She also is licensed to transport dogs, she takes my dog to doggie daycare if needed. She is very good at what she does.

She was so attentive and knowledgable! Highly recommend her! Also, the prices were the lowest i…read morecould find anywhere!

From the owner: I have worked in veterinary medicine for over 20 years and have a deep and extensive knowledge of…read moreall aspects of animal care. I have reasonable rates and love all types of animals. I can also provide training, please contact for rates. Horse and exotic care also available.