Update to previous review: Removing one star due to not-so-great service for the last two times…read moreI've visited. The last time I was there, the gal working upfront at the register, seemed really mad for some reason. She scoffed or huffed and rolled her eyes when I would ask for something or ask a question. It just really seemed like she didn't want to be there. This most recent time, I was only given the shampoo and not the conditioner for the self wash that I ordered. Once I started the wash, I realized that one was missing, but couldn't very well leave my wet dog to go ask. I also thought they might've stopped offering conditioner and maybe they just only had shampoo...When I mentioned it at the front desk, there was no apology or offer of a small discount. Instead, the person at the front said "well, if you would have told us, we probably would've given it to you." Not a huge deal, but it just bugged me the way she spoke to me.

It's not my nature to be disgruntled nor to give low Yelp ratings. However, the last 2 times I took…read moremy multipoo to Pet's Earth, once to Papillion and this time to Bennington, I've had a less than satisfactory experience. Both times I expressed my dissatisfaction after the groom and asked for assistance in fixing the problem. The time at Papillion they offered to groom him at a later date at no cost. I was not able to make it in due to a family move. Next, I took him to the Bennington location and, again, he came out looking like a first day groomer had groomed him. I took him back in today, a week later. The groomer was obviously not happy about having to fix him and said, she didn't have time to bathe him, (that I should have told them I wanted that!) what's more, she didn't really know what more she could do for him. When I asked if she really thought this looked like a dog who had just been groomed a week ago, she defiantly said yes. I was incredulous and tried explaining he was all choppy, he didn't even look like he'd been bathed the last time, nor had his ears been brushed out. The manager tried to be an intermediary, but ultimately took the groomer's side. At which point, I just shook my head and said I'm done and left. I have 4 standard poodles and a multipoo. I think a more courteous congenial attitude toward fixing the problem was in order before losing over $500 every 6 weeks to groom my crew! I was calm, explained what was wrong, and did not get angry. But I was frustrated and stupefied why they couldn't just shape him up and make him look fresh and well groomed. Below are photos from the Papillion location and the Bennington plus a photo of Bijou after a proper grooming. I love supporting small, local businesses. But I can't return here in good faith.

What a spacious little shop! They have lots of gift ideas, treats, and food, accessories for your…read morebeloved furbabies, even grooming services! They welcomed and hosted our favorite HHP Rescue...Thank you for your hospitality...

my husband and I could not believe how horrible the owner was at grooming. thankfully she hired…read moresomeone else to help her but now she's rude to us because we didn't want her to do the grooming. I will never go back. worst experience

The training was amazing! The trainers and other staff were the best! I would definitely recommend…read morethis place!

My parents have been using Gilbert's for years and now that I have my own dogs we use them too…read more They are a loving family and treat the dogs great. I think the owners call in love with every dog. Or at least they talked highly of mine. I would recommend this Kennel to everyone and the dogs get outdoor yard time which is great.

I would highly recommend sending your puppy or adult dog to ADU. Our 5 month old goldendoodle,…read moreMaggie, went in jumping on tables, people, and counters, and chewing on furniture and toys. She came home and will now calmly sit or lay while we make food, play on the floor, and eat in the kitchen. She is no longer jumping on my kids and chewing on their toys. We loved her so much before, but now she is so much more of an enjoyable member of our family. I am so happy with how much she has learned and the training that we have gotten to help her generalize all of her new skills to our home. We could not be happier and I know Maggie will be a happier presence in our family because she is so much better at listening!

I can't begin to tell all of you the amazing transformation our dogs have gone through. This typed…read morereview will not translate the way that Becky and I feel about King and Chewy's time spent with Diana. I can tell you they are so behaved and obedient. They are not perfect of course, but now we know how to communicate. I know we used to stress our dogs out and they did the same to us. Taking our dogs for a walk before was a nightmare, but now they make you want to get out and show the world how amazing walking with your dogs can be! We as owners need training also. Just because we buy a dog, feed, and shelter it doesn't make us great leaders. Some owners are well versed and others not so much. With every service, we buy these days we always ask: What is the price? I challenge you to think different. What is the OUTCOME? Invest in training and you will have an amazing bond with your dog you never know possible! Diana is passionate about what she does. You can tell her love for animals stems from true compassion. She treats them as if they were her own. She is genuine, talented, and extremely knowledgeable. We would recommend her to everyone and anyone! If you read nothing else read this: We have a responsibility to our companions to effectively communicate to them. If we don't then you can't possibly have a great relationship and enjoy life with them.

Diana's passion for training dogs is the best I've ever seen. Her technique and approach are so…read moreeffective I can't imagine hiring anyone but her!!! Cannot recommend highly enough!

PVWYD is the best. We love the care they take of our two small dogs. Alysia has been caring for my…read morepets while I vacation for over 6 years. She updates me with texts and pics. I cannot recommend this business enough. They have a nice yard to play in and the home is comfy. I can rest assured that my pets are happy and loved while I'm away.

First time my boyfriend and I have ever had to leave our dog for a trip , and I have never felt…read moremore comfortable and confident in letting her stay with someone !! I got frequent (super cute) photos of her having an absolute blast , daily updates, and even some goodies to take home after I picked her up ! Turned something that I thought was going to be a stressful nightmare while I was gone into the complete opposite. 10/10 would recommend !!!

My dog got a suite, but when we picked him up he smelled like he had been lying in his own urine…read moreall weekend. Had to bathe him right away. Then he got some GI illness. Uncontrollable bloody diarrhea and vomiting. He's never had anything like that before! So sad! Hopefully this was just a fluke but I'm certainly not happy.

After trying several other places in Elkhorn and not being happy with not only how my dogs looked…read morebut more importantly, the lack of good customer service and the friendliness of other groomers, I set out to find a new place for my fur babies. After getting a referral from a friend, I tried Paradise Pet Suites. Kathy came outside to pick my dogs up (Covid cautious) and was kind enough to give be a few minutes of her time to be detailed on what I wanted.. process was easy peasy! At pick up, Kathy spoke to my husband regarding how good the dogs were, when to schedule them again for grooming and was detailed again about what she had done! Seriously, I AM SO HAPPY TO FIND A PLACE THAT I FEEL COMFORTABLE LEAVING MY DOGS TO BE GROOMED! You can tell Kathy cares not only about her customers but it's obvious she loves her job and the animals. Thank you Kathy for making this such a simple choice!

I am outside her 20 minute area that she has. It is her decision although I know I am 16 minutes…read morefrom her door. She is very responsive and has great reviews.

I would definitely recommend! We had a great experience, made my vacation more relaxing knowing my…read moredoggie was well taken care of!

Sherry cared for our herd (pride?) of cats plus my daughter's cats in an amazingly wonderful…read morefashion. All kitties were happy and very well fed (daughter's cats are known gluttons) on our return. I'm an anxious kitty mama and TLC/Sherry makes travelling a pleasure rather than a worry. She is also just a GREAT person with a huge heart of all kinds of critters. HIGHLY RECOMMEND!

It's worth so much to have a true animal lover like Sherry taking TLC of my animals when I leave…read moretown. It allows me to relax and enjoy myself knowing that I can depend on her and she has never let me (or my pets!) down. Highly recommended!