Had booked an appointment this past summer and no one ever showed up. Highly irresponsible. Not…read morerecommended.

No Stars for this woman! Warning! First and foremost Karen…read morehas a temper, (may be burnt out from her work) and takes her anger and frustration out on your pet as evidence appeared on my 18lb Bichon . She puts on a pleasant attitude and face while with you but I think she may be a little "Jekyl and Hyde" behind the scenes. My first concern was when I witnessed Karen carrying my dog Cotton cradled in her left arm to the van. The van has 2 or 3 steps like a bus and when Karen was on the second step, assuming I wasn't still watching I guess, she nonchalantly just dropped Cotton, literally just opened her arm and let Cotton fall from a height of about 4 ft without warning onto the uneven steps. Cotton landed on her side and struggled to upright herself with the help of Karen's foot! Why she couldn't bend over just a little bit and just place Cotton onto the floor of the van I don't know. Now, I understand Cottons hair maybe annoying to cut as it's very curly and thick. But we never let it get out of control as we would call Karen every four months to make sure it was never gnarly. I just don't think she had the patience for this kind of hair or as I said she must be burnt out with this kind of work. Later, when my dog came out of the van with her cut finished she looked like a pink piglet. There was hardly any hair left on her body. Just a small amount of white stubble. I was so angry. This was too much. No natural protection from the sun or body heat control which the hair provides . Another more intense and distressing shock came later. The realization of the additional damage of what Karen did during that cut came a couple of hours after when we went for a swim in the bay. Cotton now having wet hair really enhanced the ability to see her skin where I noticed there were full length scrape marks, abrasions, and 1000's of lateral small scabs all over her body caused by either burns of an overheated clipper or just dull clippers. It was obvious by the shape of the markings of the injuries that they could only be caused by the clippers. And just as obvious; combined with what was over aggressive pressure by Karen, it was in evitable to have this outcome of scrape markings and scabs on her tender skin. Finally, in comparison, what is a little less important but still vital info is whenever it came time to scheduling a visit it would always take at least two to three phone calls requesting a cut before she would return your call. Disrespectful and frustrating. I wouldn't give her any stars but apparently yelp requires you to give at least one. Be leery of this temperamental woman with anger issues. I feel so guilty because this was the only person Cotton would start to quiver at at first sight. My dog loves anything with a heartbeat but she did not want to spend any time with Karen at all. I just assumed it was because the haircut was understandably annoying for Cotton but after I saw the injuries I now knew why. What a terrible lesson to learn. I now cut her hair myself and at first she was so frightful of the clippers but after my gentle way of doing it, it only took a couple of cuts for her to realize she didn't have to fear the clippers when I was in charge of them. I think it may be time for Karen to retire. Or attend anger management classes. To take out your frustrations on an innocent pet is inconceivable and unconscionable. There is never an excuse for that behavior. Do your pet a tremendous favor and stay away from Buttons N Bows mobile pet grooming and choose someone else. But do your research and check out their history!!

We have groomed our Bernese here for years and they do a superb job! Staff is amazing and it's…read morealways clean and the boutique has a great selection of treats!

I took my two schnauzers to Hot Diggity for the first time today and was very impressed with the…read morestaff and operation of the business. Kerry was our groomer and she did an outstanding grooming. Previously, for nine years, we had a family breeder/groomer of schnauzers. She retired. Kerry asked me several questions pertaining to how I like them groomed. They came out looking like they were a million dollars.

Mercedes "Benz" the groomer gives excellent cuts, but the customer comes LAST with Pampered Paws!…read more After TWENTY appointments at 11 AM over two YEARS, my dog had an appointment they scheduled for 10 AM today which apparently I had "confirmed" by auto-text a week ago? When my husband arrived at 11 AM he was informed they would not take my dog as we were "more than half a hour late" which is a "grace period", that our dog could be put on a "waiting list" and oh by the way when they would finally groom her whenever that would be, they wanted an additional $35 "late fee" for... what exactly? When it was them that wouldn't take the dog? Over the two years we were given crap for arriving BEFORE 11 "we have other clients you know" so today my husband actually spent time waiting around in order not to arrive TOO EARLY which he apologized to me for when he got home as if he wasn't doing exactly what Pampered Paws had taught us to expect to do. We have also been given crap for not picking her up early when contacted as if were supposed to expectd to be available, or for attempting to pick her up on time without being contacted, because it's somehow the client's fault that the groomer hasn't gotten the dog finished after FIVE HOURS at the boutique. One of them has very poor social skills and actually lied to my dog sitter back in December the last time Amber was groomed there; this woman claimed to my sitter that services are "never prepaid" and that my sitter was lying when she stated her experience to the contrary. As despite the labeled button on their website, Pampered Paws has no actual publicly available written policies, it's understandable that there is ambiguity, so a few days later I did have a conversation over the phone that seemed to clarify that prepaying was possible (which I knew because we had done it) but failed to address the issue of the rude behavior. Judee actually chuckled on the phone when saying that is "not their policy to release a dog without paying" as if we weren't long-term clients with known phone numbers who could have given a credit card over the phone if we had even been asked. She absolutely bungled that interaction but rather than apolgize she just doubled down on the sarcasm. I should have taken it as a sign there and then. Round numbers, I have spent $2000 at Pampered Paws, but they won't get another cent from me until they're "Under New Management"!

Owner is horrible! After 11 years grooming our 2 female Samoyeds since they were puppies,…read moresuddenly the owner stated she will no longer groom our girls. We were charged $150/dog. We were prepared to pay $150x2. Then she claims she losing money and will have to charge $100 additional!! What!!!! Our Naples Florida groomer charges $120 x 2, and they know how to groom Samoyeds with their double coats. The owner continually changes prices. She was rude and unprofessional. After 11 years!!!!! She has a policy of charging customers if they are late or need to cancel. However, she has called us numerous times to come at a different time or change our appointment to another day. We were nice enough to accommodate her. When we tried to remind her of that, she said she thinks more of herself to be talked to like that, told us that she was not going to charge us, take your dogs and leave. This is how you treat a client of 11 years.

so happy with the groomers at Dog's Den. my sweet pup comes home smelling clean & looking…read morespectacular. They go above & beyond taking the time to do inner ears or anything you suggest. Thank you for being a trusted dog grooming business where I feel comfortable leaving my pup.

I think we picked up a different dog than the one we dropped off, she's so soft! Like teddy bear…read moresoft. We just had her bRushed and washed that's it, but they brushed ouT her undercoat and washed her in magic. They weeds very patient with our 16yr old pup as her as well, definitely coming back!

My dog (a little shih tzu mix) looks great! Thank you!…read more She was responsive, fit me in on a cancellation, had a reasonable price and did a wonderful job.

I have been using Diane for my Briards since 2000.She is very professional …read more I keep my dogs in full coat and she does a great job for a reasonable price.

We feel very comfortable with Secret Garden! Leaving your beloved dog with anyone can be scary -…read morebut they made the process easy and re-assuring! We received updates, photos, and information that made us feel like our little one was safe and well cared for.

We have complete confidence in the staff, services, and attention to detail in making sure all pets…read morein day care and boarding are up to date in vaccines and shot that ensure the safety of all animals under their care. If we're taking a short week trip or an extended monthly travel plans we enjoy the photo updates of our cat and dog in play sessions. The only area for improvement would be an opportunity to allow our cat and dog a private social time together. Otherwise, we highly recommend the Secret Garden.

I have used this groomer for my cat twice. The first review was a glowing account of a very nice…read morelady who did a good and thorough job with a skittish cat. I wish I could say the same for the last visit, but, unfortunately, I cannot.I will preface this review with my heartfelt uncomfortable regret for having to post a bad review. It's not my style; it's not something I do often or like to do. It upsets me to my core. That being said and with tears in my eyes, let's proceed. I will admit, it was nearly a month after the grooming that I contacted Alison to complain and ask her to fix it. My query was honest but not mean. The delay in contacting her was due to my being ill, and my not knowing what to say to her without hurting her feelings. Well...I've got to tell you I was shocked and appalled by her highly emotional, negative response which continued on as a barrage of nasty texts without my responding to most of it. What she said to me, how she said it and with vehement attitude was so far from any drop of professionalism or good customer service. She reported to me after both groomings that although my cat was skittish, once she started brushing her she calmed down and was a "total sweetheart", "no problem at all". I was happy with the first bathing, sanitary cut and brushout. The second time she went from wrapped in a towel and ran into the bedroom closet! I paid over $100 for what turned out to be a hack job of a grooming. She cut the center of her lower mane off and it just looks weird now. She was supposed to shave down her underside and butt completely. It's all uneven and looks ratty. The rest of her beautiful silky, shiny coat is now dull and when I brush her there are tons of loose clumps of fur that fly all over the place! Her fur is uneven on both sides, there are places that look chopped and she cut around the base of her tail...for what reason?? Not all of her claws were clipped, either! Looks ridiculous! Every time I look at my Tatum I get upset. I finally had to say something! Then she had the audacity to tell me my cat should be drugged. Not once, several times. I don't think it's the cat that needs to be medicated. For the record I sprayed her towel and her carrier with Feliway 10 minutes before she took her to the van. So, she was "drugged" but in a natural way. How dare she tell me to drug my cat!! She outright refused to do anything at all to Tatum or a partial refund or credit and chose to sever our relationship instead. Is this good business sense? I truly think she knew she had done an awful job and was trying to blame me for her lack of grooming knowledge with cats. The old Shakespeare quote, "Me thinks thou doth protest too much" very much applies here. So, I no longer can recommend this groomer in any capacity. She is not to be trusted as she is emotionally volatile, unprofessional and just not nice. Please do yourself a favor and find another groomer. I did!

Alison has groomed my doodle for the past few years. I appreciate her hard work and dedication. The…read moreease of someone coming to your home is beyond convenient and so comforting for my dog. She does a wonderful job and my dog loves her. A++++

I have a very large (and extra friendly) polar bear as a pup, he's a 2 year old Bouvier Des…read moreFlandres easily over 120 pounds and is hypoallergenic which means lots of special attention and care (as if he doesn't get enough of that already) Jen at Groom With Me is number ?? 8 on my grooming list of try's and it's sad to say it's taken this long to find someone who is not only up to the challenge of my taking care of my boy but also qualified enough to as well!! Thanks goodness we finally found that with Jen!! Ladies and gentlemen I could not recommend a groomer more for your fur babies, not only is she utterly exceptional with her work, she offers classes on how to help maintain tough coats and how to take care of your baby even more ! Crouton (my little salad) has found a new calmness in going to the groomers ! Something I truly was confident in But all of that just goes to show this is a place to trust. I'm not a fan of leaving my guy anywhere, separation anxiety is REAL, but I couldn't be happier with our decision to find AND STAY with Groom With Me ! Thank you so much again! WE WILL BE BACK

We are completely spoiled by and grateful for Jen's grooming talents. Not only is she extremely…read morethorough in her work, but she also has an incredible ability to see each dog's personality and ensure their cut and style reflects that. I am especially appreciative that Jen took the time to hear about my dog's daily life (read: 24/7 running through prickers and digging holes to the other side of the world.) Jen groomed our dog in a way that makes her incredibly easy to keep clean in between appointments. No other groomer has taken the time to do that! I work from home and am elated that I can work in my office while Jen's mobile grooming van is in our driveway. The time that I save and the service I get makes using Groom With Me an absolute no-brainer.

Outstanding service and consideration. I have used this business 3 times for in home extended cat…read moresitting. They deserve my highest recommendation.

Outstanding grooming and super nice people. Our…read moreGoldendoodle has never looked so good.

Didn't receive the link for paperwork before I got there on our first visit. I was told they'd send…read morepictures and updates through out our pup's first visit and only received one. was greeted at pickup by a rude employee who knew nothing about the care of our dog for the day and was told we would get a report card the next day - been 10 days and still haven't gotten it nor had we heard back from them. Will never return with our pup!

We came into town for a visit and the owner and staff were very welcoming . Winston had some fun…read moredays at daycare while we were able to enjoy some long days out and about. Friendly and loving staff. Hope to be back soon