The workers here are always so kind and helpful! I have 11 pets, so I'm here pretty often, and I…read morecan always find what I need. The store is well stocked, and everyone is friendly every time I visit. And if you're looking for a pet, this place hosts adoption events pretty often! Definitely one of my favorite pet stores! I do recommend.

Nice surprise- 20% off entire purchase no coupon needed. Staff was friendly and very helpful. Even…read morecarried my heavy bags out for me! Exceptional service and experience and my 1st visit!

I brought my two dogs in, my Lab and a Husky. Huskies can be a challenge. Jill did a great job…read moreworking her undercoat and making her look and feel like a new dog. Fantastic job.

Jill is amazing....my dog does not like going to the groomer, but she doesn't seem to mind K9…read moreCleaners.

Lueanne and her team at Grooming Magic love dogs. They've taken care of our Airedales for the past…read more20 years. Like many other businesses, Grooming Magic has to close abruptly due to the COVID-19 pandemic. They were great about keeping those of us with canceled bookings in the loop about reopening dates and called us as soon as they had firm dates to reschedule our dog's appointment. They've implemented a full set of controls to reduce the risk of transmission, including requiring a check or exact change for payment to limit contact. The staff at Grooming Magic know that pets are family members and they are exceedingly good to those families who trust them with their animals. When we had a death in the family a number of years ago they squeezed us in for a last-minute appointment and they were kind enough to send flowers. What pet groomer does that? Grooming Magic, that's who!

Kathy did a wonderful job on our high arousal golden doodle, Ulysses. He looks wonderful, and more…read moreimportantly, he was not at all anxious afterwards, which he has been in the past with other groomers.

Mercedes "Benz" the groomer gives excellent cuts, but the customer comes LAST with Pampered Paws!…read more After TWENTY appointments at 11 AM over two YEARS, my dog had an appointment they scheduled for 10 AM today which apparently I had "confirmed" by auto-text a week ago? When my husband arrived at 11 AM he was informed they would not take my dog as we were "more than half a hour late" which is a "grace period", that our dog could be put on a "waiting list" and oh by the way when they would finally groom her whenever that would be, they wanted an additional $35 "late fee" for... what exactly? When it was them that wouldn't take the dog? Over the two years we were given crap for arriving BEFORE 11 "we have other clients you know" so today my husband actually spent time waiting around in order not to arrive TOO EARLY which he apologized to me for when he got home as if he wasn't doing exactly what Pampered Paws had taught us to expect to do. We have also been given crap for not picking her up early when contacted as if were supposed to expectd to be available, or for attempting to pick her up on time without being contacted, because it's somehow the client's fault that the groomer hasn't gotten the dog finished after FIVE HOURS at the boutique. One of them has very poor social skills and actually lied to my dog sitter back in December the last time Amber was groomed there; this woman claimed to my sitter that services are "never prepaid" and that my sitter was lying when she stated her experience to the contrary. As despite the labeled button on their website, Pampered Paws has no actual publicly available written policies, it's understandable that there is ambiguity, so a few days later I did have a conversation over the phone that seemed to clarify that prepaying was possible (which I knew because we had done it) but failed to address the issue of the rude behavior. Judee actually chuckled on the phone when saying that is "not their policy to release a dog without paying" as if we weren't long-term clients with known phone numbers who could have given a credit card over the phone if we had even been asked. She absolutely bungled that interaction but rather than apolgize she just doubled down on the sarcasm. I should have taken it as a sign there and then. Round numbers, I have spent $2000 at Pampered Paws, but they won't get another cent from me until they're "Under New Management"!

Owner is horrible! After 11 years grooming our 2 female Samoyeds since they were puppies,…read moresuddenly the owner stated she will no longer groom our girls. We were charged $150/dog. We were prepared to pay $150x2. Then she claims she losing money and will have to charge $100 additional!! What!!!! Our Naples Florida groomer charges $120 x 2, and they know how to groom Samoyeds with their double coats. The owner continually changes prices. She was rude and unprofessional. After 11 years!!!!! She has a policy of charging customers if they are late or need to cancel. However, she has called us numerous times to come at a different time or change our appointment to another day. We were nice enough to accommodate her. When we tried to remind her of that, she said she thinks more of herself to be talked to like that, told us that she was not going to charge us, take your dogs and leave. This is how you treat a client of 11 years.

Emily (owner) is the only one who handles cats. Very quick, efficient. My guy loved her! Best groom…read moreever. BTW - Emily and her team also groom dogs.

We had our 9 year old Golden retriever groomed by PAWSH for our daughters wedding in Falmouth, and…read morewe could not have been any happier. He was cut and brushed beautifully and smelled amazing, BUT the most important thing to us was that he was happy and stress free. He is a big wuss when it comes to being groomed and usually shakes like a leaf, but the groomer knew exactly how to approach him and make him feel relaxed. It was a wonderful experience and we hope to continue with PAWSHon a regular basis!

Went here to purchase a pleco because my old one recently died, got denied from purchasing due to…read morebeing under 18, which is fine. the real problem is when I told the fish keepers I would return with an adult and started walking away, they promptly yelled across the store "We're not gonna sell it to you now! Bye!", very disrespectful and rude, especially when I did nothing wrong. Hire employees that are not dickheads.

We went to this place to get our dog groomed (2 yr old Portugese water dog/poodle mix) and when we…read moregot there, our groomer wasn't even there yet- we were already expecting low service due to the reviews but really? We asked how long it would take and they said 3-4 hours! There is no way I am leaving my dog in a cage being practically tortured for that long! Do NOT recommend. Cool ferrets though.

We have not used the grooming services here, however if you are looking for a safe and trustworthy…read morekennel to board your canine companions look no further! We have had terrible experiences at two other local kennels, but that was not the case here. Our dog who is a large Belgian Malinois has stayed here on two separate occasions and I can say without a doubt that I would not board him anywhere else. Owners are upfront and were sure to tell me about a very small rub on his nose when I picked him up. In the past when staying at other kennels he had displayed nervous behaviors such as not eating and chewing on himself to the point where he is raw. Neither of these issues occurred when he has stayed at the Country Groomer in Carver leading me to believe that it is a much less stressful environment. Both the owner and her husband are friendly and professional. The prices per day are reasonable in comparison to other kennels as well. I highly recommend them if you are looking for to board your dog while you are away.

What a great place!! Recommend it highly..Violet was awesome!! We will definitely be backread more

This is the 2nd time I brought my Bernadoodle rescue puppy to Paula. He is still afraid of most…read morepeople- but not her. He willingly walks in to see her which speaks volumes. Not only does she do an excellent job, but she loves what she does and it shows. I highly recommend her! She has a true connection with animals

This is the best place to take my little yorkies for grooming! They loved it and were not stressed…read moreat all by their visit at the farm! I can't say enough about this groomer, she is amazing and very skilled. She did a special cut for my pups ears I've never seen before, and they stand up so straight and cute they look gorgeous! Thanks so much for taking on a new customer! We'll be back!

Erin did such a great job grooming my Golden retriever today!!…read more My golden is about to be 10 and has a skin condition which makes her hair thin. I told this to Erin & she was so gentle and did an amazing job!! Would come back for Erin!

Ava did an amazing job grooming our sensory sensitive Cocker Spaniel and taking care of him. He…read morelooks so good and is so happy. A positive experience all around! Thank you Ava!

So disappointed by our experience at Nautical Groomers today. Julie was kind enough to get us in…read morefor a last minute appointment for our yorkie-bichon. When I dropped off our dog, she asked how I wanted her hair cut. I said "short to medium, but my husband prefers longer." Julie pointed out a little matting on our dog under her harness- which I was a little surprised by because we brush Winnie three times a week. Regardless- my puppy is now shaved down to her skin. She looks like a little cat which is NOTHING like what I was looking for. It's obvious to me that rather than conditioning her and brushing out the very slight matting from her harness, Julie wanted to very quickly buzz her hair and send her on her way. VERY disappointed and would not recommend.

I have never met a more vial person in my life ,I would not let her pet my dog never mind groom…read morehim I found her on line. called made an apintment I live over an hour away, put her address in to my gps having never been to that area before pulled up to the address that is listed on her web sight and was ingnored for the first 10 min of sitting there in my car, as I was told over the phone that because of covid she would meet me at my car after giving her a call she never ansered the phone when she did apear with the look of shear discussed on her face " how dare i pull in her driveway that this is my home meet me at my office ' mind you how would i know her address if it were not on her web page I had no idea their is another address never the less i had my dog groomed elseware