They took absolutely amazing care of our dog during day boarding while we were camping nearby! He…read morecame back to us every day happy healthy, and clean! if I could give them 10 stars I would! I 100% recommend this to anybody looking for boarding either overnight or day while on the Cape

Their pricing is radical on pick up time. We were on our way to pick up our Labrador at DFK after…read moreusing this Kennel for more than 2 years. Pick up time is 11AM. Multiple times we arrived at 11:10 and the charge remained at $45 and this year they increased rate by $5,00 but the past 2 stays depending who is at front desk.,1st past visit I got there at 11:15 due to road construction. On picking up my dog I was told it would be an extra $50 with the explanation that a new policy is in place so for arriving at 11:10 I had to pay $100 vs $50. In the past multiple pickups if I was a few minutes late the person at the desk said will just charge the rate; sometimes $45 and this year $50., This most recent visit the gent owner was there alone on a Sunday I had called on my cell earlier at 10:50 and advised Nicole an employee at the desk that I am on my way but might be a few minutes late. She immediately stated, " we have a new policy on Sundays where you can pick up just on Sunday between 3-5" She went on to say you can leave your dog but pickup is 3-5 instead of 11. I thanked her for that info and she went on to say well Sunday only is in effect as the owners did that to give owners being a Sunday a bit more time. Never a single word on any extra charge. I arrived at exactly 5PM the gentleman said you're picking up your dog and I said yes. He pulled out the paper and then said it will be $100. I politely asked why $100 my dog was here one day. I originally asked Nicole for 2 days to pick up Monday but she checked out back with someone but we can only give you one night. I agreed. That being said I advised the gent that Nicole indicated the new Policy allowed to pick up the Dog between three and five only on Sunday. Immediately he went on the defensive about the price and I asked him would you please bring Nicole out here so we can discuss this as I was told the new Policy I could pick the dog up by five. There was no discussion about an extra charge. He went back he left. He came back a few minutes later and he said you owe 100. I said I was quoted. I could pick the dog up by five. It's two minutes of five. I'm not paying 100. I was quoted a new policy, allowed me to pick up the dog by five, which I am doing. He's did not bring Nicole out so we can get to the bottom of what she said to me 6 hours earlier. He is now calling me a liar which I will not accept and as an owner he became ill mannered and said "don't raise your voice to me" I want to speak with Nicole.,it fell on deaf ears. As I have heard in the past, if you don't pay, you're not going to get your dog I paid him $100.. then I asked for my dogs food and leash as he did not come out from out back with my dogs food or collar or leash. He also did not return with a little boy who was there. I decided this is about to escalate as his face turned to anger. He basically called me a liar and I only needed him to bring Nicole out to the counter so he can ask her in front of me: "What did you tell this gentleman" she would not lie I advised we will no longer use Derbyfield ever again for these inconsistent pricing discretions depending on who's on the front desk. I do not leave reviews but this owner or whoever he is deserves this negative review., certainly the only time as many times as I brought there the first time I ever saw him maybe he was a part-time employee work Sundays only I don't know. He certainly didn't remind me of an owner the way I was treated. That is not the end of this overnight stay., upon returning home with my Labrador my Labrador came in the house, didn't drink. One bowl drank two bowls of water and we've owned this dog for three years. She has never done that ever. This tells me that Dog had no water since 11 o'clock this morning additionally, our dog was walking outside around his play area, trying to go potty and she couldn't go she just was walking around with her back humped up. She finally did go, but it was like diarrhea, so that's another reason we would never nor would we ever recommend Derby Field kennel to anyone. I believe my dog was just in a small crate for four or five hours until I pick the dog up at 5 o'clock., we saved the stall and will bring it to our vet in the morning. There was clear directions on her big feeding container one and a half cups in the morning, one and a half cups in the evening absolutely no treats we will find out what was in her stomach to see this dog, stooping around, dragging her hind quarter trying to go potty for as long as she did tells me something may be wrong. We're going to find out.

Highly recommend Whispering Winds Pet Grooming. We had a great experience there and will…read moredefinitely be back.

Karen is very knowledgeable and caring. Highly recommend. Whispering Winds is very convenient in…read morethe Dennis Harwich area. When you go, enjoy the gardens.

Whoever texted me to tell me to pick up my dog was extremely rude to me. Who talks to a customer In…read morethat tone of voice? By the way be ware if you are picking up your dog after the alloted time you will be charged a boarding fee.

Renee did a great job on our Irish Terrier, Russell. He looks like a proper terrier again.read more

The owner is going to every extend to remove negative reviews; making it difficult to trust…read morepositive reviews. It is a poor boarding facility without full time staff, not even during the days. There are two very hard working mother & daughter who handle everything, each is only there for 3 hours shift, one in the mornings and one in the afternoons to take care of everything (dogs that are boarding, dogs that are in their daycare, new clients evaluations etc.) She has to take all the boarding dogs out 3-4 times a day for bathroom break (no gate for dogs to outdoor space). the rest of the time, boarding dogs are sitting is small kennel with no ventilation for fresh air nor elevated beds to not be next to their feces (I guess to save money). very smelly, dark, isolated boarding area. shelter conditions are better. Do not board your dog there. For owner who is trying to remove negative reviews: NO, my dog did not fail your evaluation process. In fact, I have your form filled that your staff asked me to complete, sign and pay right then after their evolution (which I was not comfortable as I did not come there to make any reservation that day. it was just to see the facility) I would never board my dog there.

Well cared for, and happy pup after boarding. Hoping to try their grooming services next.read more

Everything about this business is all you could hope for in a dog daycare. I know that there is a…read moreline out the door to get in, and that's because Anne runs the most professional, well kept business of any kind in town. 5 stars all day

Our dog Finley has been going to Doggy Day Care for over a year at Chatham Dog Club and loves it!…read moreHe's so excited when we pull up in the morning and always happy when he comes home. The staff is friendly, warm and caring and they are always accommodating with last minute schedule changes - I highly recommend the Chatham Dog Club for a day of fun with such a caring group and friendly pups!

In May 2022 we booked our dogs for boarding for a week in August and in early July we moved that…read moreweek to early September. The kennel was fine with accommodating that change. At that time the kennel told us that one of our two dogs that would be staying there was not fully vaccinated for boarding based in the information that the kennel had at the time. We questioned that because we know when we take our dogs to be vaccinated and said we would confirm with our Vet. Not sure why the kennel thought that one of the dogs was not boarding ready, as the kennel was wrong. I contacted our Vet who sent all the records to us to share with the kennel showing that our dogs have been updated since the early part of this year when we made the reservation. We sent the records to the kennel and they wrote back to us that "they did not hear back from us" so they took us off of the reservation for our two dogs. Are you kidding me? A couple of very poor management decisions going on here: 1. Even if one of our two dogs was not vaccinated, they chose to take both dogs off the reservation. Bad decision #1. 2. They never informed us that there was a 'required response' or deadline for such before they remove our reservation or that they were actually expecting to hear back from us (which we actually did get beck to them with the records showing the dogs were fully vaccinated). Bad decision #2. 3. Their record keeping is wrong because both dogs were fully vaccinated at the time we made the original reservation All of this done within a week of our planned vacation. Thanks a bunch for the poor experience. Communication skills : C+ Decision making skills : D+ Customer experience : F Accountability to fix their mistake : see customer experience rating Boarder beware, understand expectations with this kennel before you decide to board your family member there. I guess we made a bad decision too by planning to use this kennel.

Or cat chloe stayed for a few days last week when we were in boston …read more Lake farm staff were exceedingly professional , very nice and willing to work with our schedule. Chloe is not the easiest cat to deal with and they did a great job . A great value ,well worth the money. I highly recommend to anyone looking for animal care

My dog had a great vacation. I did a pre-check and everything was very clean and quiet too. They…read moregave my dog medicine and took great care of him. He had an outside run all to himself. Very pleased, as when I picked him up he was not stressed and seemed happy but not overly happy to see me.

IF YOU LOVE YOUR DOG DO NOT LEAVE IT HERE! We brought our…read moreLabs to stay for four days. We reserved a "special" extra large premium area so they could be together along with their own bedding and toys. We got home a day early and stopped in to pick them up. They told us to wait out front while they got them but I followed them in anxious to see my "babies" They were in small individual cages well apart from each other, wet, and no bedding or toys. To top it all off, these people had the audacity to try and charge us full price saying that they had only been moved temporarily while their original place was being cleaned. Problem was, I passed by their enclosure I had rented and reserved and there were other dogs in there. Next trip we brought our dogs to Cape Veterinary in Yarmouth. Beautiful place, clean and they took wonderful care of our pets.

My dog (a little shih tzu mix) looks great! Thank you!…read more She was responsive, fit me in on a cancellation, had a reasonable price and did a wonderful job.

I have been using Diane for my Briards since 2000.She is very professional …read more I keep my dogs in full coat and she does a great job for a reasonable price.