During Covid they ghosted all their customers, even those with pre-paid reservations and day care…read morepackages. Full on disappeared without communication. They reopened at a new location and we attempted to give them the benefit of the doubt- but between booking and arriving no one reached out to tell us a piece of documentation was missing from our vet and we had to leave with our dog and figure out same day care plans for her. So all around complete lack of communication in our experience. Will have to find a new place.

All three of our healthy, vaccinated dogs (9 yo f English setter, 2 yo M English setter and a 4 yo…read moreM Great Dane) got very sick during their stay and our Great Dane died from complications of whatever he picked up there a week following. I have attempted to discuss what happened with them, only to be told that the owner is out of town and will contact me on August 27. Therefore, given the urgency of getting dogs tested for whatever was spreading around that place, if you boarded at The Lodge for Pampered Pets recently, they were closed for cleaning from August 14-20th due to an outbreak of what they believe to be canine cough, but may be something else. This information was sent out via email on July 29 for some clients, but not to us. In fact, they sent us an email confirming our reservation from August 3-8 that made no reference to an outbreak at the facility, just in the "area", and made no mention of the closure in less than a week after our dogs were there. We received information about the closure on the 12th along with a statement from a vet stating that it isn't a serious disease. The point is that they knew there was an outbreak before July 29, made the decision that it was serious and they needed to shut down and clean, and yet didn't close their facility until august 14th. Additionally, they didn't mention the closure or reasoning to people boarding in the weeks following the decision to close and the closure.

FYI I just contacted Jessie, and she moved to Michigan recently. No longer on California.read more

They are wonderful. Professional, kind, and very loving to the dogs. They send you pics! It's…read moreadorable. They also clearly know what they're doing and how to handle all sorts of dogs. Felt completely secure with my dog there. Will use whenever I can.

My dog gets genuinely excited when he gets to Cairn-Dale. I can't ask for more than that. Very…read morefriendly staff with a family atmosphere.

We had a driving trip to Michigan and brought our Pomeranians with us. We needed to board them for…read morea portion of our trip and found Cairn-Dale. Our pets were treated well and the facility was clean with friendly employees. We requested grooming prior to pick up and they looked beautiful. They were healthy and happy to have stayed there. I will be using this facility again if we have our babies with us in MI.

I do NOT recommend Pawz Inn for grooming. While their boarding services are fine, their grooming…read moreservices are sub-par. I dropped off my German shepherd for grooming services. They cleaned her fine but they didn't have the tools necessary to get to her undercoat. This has caused some serious matting to my dog's undercoat. At first glance, she seemed fine. Her coat was clean and she was fluffy. However, upon further examination, I noticed her undercoat was severely matted, to the point where she's in pain any time I try to rake her coat to resolve the matting. They had called me and told me that they "tried their best" and that they couldn't get to her undercoat properly. But I wasn't aware it was this bad. She didn't have any matting before I dropped her off. After trying to get her mats out for a week myself, I had to go to another groomer to fix the mats. It took several hours and over $180 to fix the problem they caused. They might be fine for small dogs or short coat breeds, but if you have a large dog with a thick undercoat, DO NOT bring your dog here. If they didn't have the tools necessary, they should have let me know from the beginning. I would've rather had them deny service than deal with the repercussions of them doing the poor job they did. They even charged me the full $100 for the grooming when all they did was make my dog matted.

I feel like the negative reviews in here are from disgruntled ex-employees. . This place is…read moreAWESOME, and I would recommend them to anyone that wants to board their dogs or have them in daycare to socialize with other dogs. I've had nothing but wonderful experiences with everyone, from the owners to the staff. They love our dogs, and I never, EVER worry about them when they're at Pawz Inn!

Our pups really enjoyed their stay at camp bow wow. While we wish they could have come with us, we…read morehad to leave our furry friends at a boarding facility. We chose CBW because it is close to where we live, and our decision was affirmed with their strict policies. They make pets get every vaccine that exists and even do a poop sample. Idk if this is standard in michigan, but it made us happy to know that our pets wouldn't be exposed to any illnesses. They also interview every dog before allowing it to stay. I really enjoyed using the web cameras to check in on our pups every now and then. The staff was really nice at check in and check out. We will certainly use CBW again when we go out of town.

Don't let your dog mingle with twenty other dogs when there's little to no supervision…read more (someone standing there doesn't count) Three times we boarded our 1 year old or less puppy and three times we had to take her to the vet. Rough play they say laughingly. Puppies messing with older dogs get hurt, ours has been limping for two months. X-rays require sedation and big vet bills. No more Camp Bow Wow.

As a new pet owner, it's very satisfying when you feel you can trust someone…read more I can tell that by the professionalism and compassion that owner Anna exudes that my pup will....eventually be in good hands. I say eventually because my pup needs some training and obedience first. I like the fact that Conforta Animale is very close to my home, and soon I will be able to call on them to come get my girl for a mid day walk. Check out their website, they have an array of services for your pet. You won't be disappointed if you give this business, your business.

Have used their pet sitter Sam on two occasions now. Very professional service. She keeps detailed…read morenotes on each visit, is willing to send text message and picture updates while I'm away. Highly recommended.