I took my dog their consistently for about 6mo but after our last visit we will not be returning. I…read morenoticed that my dog spent over 2 hours in a crate or not with the general play group. When I picked him up, I asked the manager why, and she could not give me a reason. When I was petting him later that night I noticed need cuts and teeth marks on his stomach and head that had to have been from daycare. I called them the next day and had to leave a message. This was over a week ago and I still have not received a call back. I just want to know what actually happened.

My dog has been going to Dogtopia for about four years now. He absolutely loves it! The people…read morethere are like his grandparents, meaning I think they possibly spoil him a little bit. They are always really excusably happy to see him in the morning and very cuddly and sad to see him go in the evening. My husband and I joke that they are his real family. Which is OK because they're all really nice people.

If the same people are there that were there seven years ago, I highly recommend them. They took…read moregreat care of Our shy and anxious rescue named Quigley. They were absolutely wonderful with him. We just got a new puppy and we plan on calling them very soon.

I cannot say enough wonderful things about my groomer and this business. Always so kind, attentive…read moreto my dogs and truly a great grooming experience. My girls are clearly excited to go see their friends. I feel so lucky to have found a grooming home here.

This kennel is GREAT! My dog always looks happy when I drop him off and when I pick him up. He's…read more16 years old so had a complicated diet and medication regime but I know that the staff at Creature Comforts will do a good job of making sure he gets the right food and meds at the right time. They are affiliated with a vet clinic and, although the clinic will not do anything but emergency interventions, it is comforting to know that if something urgent happened, there are skilled people nearby to intervene. I'm so happy I found them.

Took my dog here for boarding a few nights and he was incredibly happy when he came home. He was…read moretired, but the good kind, not the kind where I can tell he hasn't slept the whole time he was there. It was quiet there when I picked him up. I really liked the grounds and the vibe and could tell he was treated kindly while there.

I have taken my pup to Lori since he was brand new. I trust her completely, and I love Bailey's…read moresmell when he comes home. It's cage free, so it is a good way to socialize your pup with other 4-legged friends. P.S. Classy Canines MOVED down the road and expanded. Now offering overnight suites and day care. Love Lori!

I hate having to write negative reviews for local businesses, but I feel it wouldn't be right to…read morenot share my experience here with others looking for grooming services in the AA area. I went to visit Classy Canines before making my appointment with my pup because I wanted to check out the location and meet the groomer. It is located in the back of a vets office and Lori, the head groomer, was friendly and seemed knowledgable. I decided to book my first appointment for my large breed dog. When my appointment day came I brought my dog in and we had an 'intake interview' she asked me if my dog had sensitive skin, I said no. We have had our dog professionally groomed every 4-6 weeks since we got her and she has never shown any signs of skin sensitivity. I knew my dog was matted (definitely not the worst its ever been but a little more than normal) and decided to cut her short because of this. When I came in to pick up my dog I noticed that her skin was red on her legs and Lori said she had put some ointment on it and then brushed it off as no big deal. I asked a couple prodding questions to try and get a better understanding, but she said to just discourage my dog from licking. I also noticed that there were multiple toe-nails that were cut too short and had bled. One nail cut too short is understandable, but multiple nails (her nails are not black), is hard to understand. By the time I got home and had a chance to run my hands over my dog I noticed there were red marks and blade burns all over her (a total of 7 different areas). I took photos so I could send to Lori with my concerns. By the next day my husband and I were increasingly worried and took our dog to the vet, where we learned that our pup had developed a staff infection from the groomer. She had to wear an e-collar and take antibiotics. It was super disappointing that it came down to this. The vet said there should be no explanation or excuse from a professional groomer to cause so many burns and cuts and she had never seen such a poor job. When I explained all of this to Lori in an email (I tried to get her on the phone but she never returned my call) she emailed back taking very little responsibility and said the spots and burns were due to her being heavily matted and having sensitive skin. After this I just asked for a refund - no use in arguing. The only reason I'm giving the second star is because I appreciate that Lori is a wise enough business woman to give a refund when one is due. I hope this is a one-off experience and isn't a common issue with them. I'm sure they have many happy customers. Nevertheless, i will not be coming back or recommending them to other people.

I just took my 12 year old poodle X for his first grooming from anyone but me. He had become quite…read moreleery of my touching his legs or feet and some pretty large mats had developed. Tammy was absolutely wonderful in gaining my dog's confidence, getting him to stay settled, and doing a great grooming.. At the same time she absolutely taught ME why he had been upset and a bit scared of being groomed. It was my behavior that was allowing it to build up. Thank you Tammy!!!

The owner is absolutely RUDE! My dog is 8 years old and has been groomed his whole life by…read moredifferent groomers (due to a move) and has NEVER had an issue being groomed until he was seen here. When I came into the building to pick up my dog I could here him barking and I was greeted by a woman whom I'm assuming was the owner by " Oh is that one yours" she seemed to be extremely annoyed because he was barking.... hello, you're a dog groomer! She began telling me that my dog doesn't behave well while being groomed and tries to jump off the table. I explained that we have never been told this by previous groomers and her response was " Well they lied to you" I told her we would not be back because it was evident her and my dog didn't get along. She asked me to follow her to the back to retrieve my dog and said" he doesn't like the dryer either so I put him back here" when I walked to the back through her absolutely DISGUSTING AND CLUTTERED facility I see my dog Tethered in a SINK WITH A GIANT FAN BLOWING IN HIS FACE!!! What the hell lady I would bark too! My dog was absolutely petrified and shaking!! I admit my dog has some anxiety due to the breed but has never ever had an issue like this woman described. Apparently she says she is a trainer as well LOL! It would seem to me that someone who is a professional groomer and a dog trainer would know how to handle a dog showing signs of anxiety during a grooming session. My rating for this place would be NEGATIVE STARS IF POSSIBLE. There is a reason she had immediate openings and everyone else around was booked.

I brought my dog in for inflammation of one ear. A swab apparently revealed 'some' bacteria per Dr…read more Jon, but this was not actually addressed. Rather, I was just prescribed Apoquel, which only relieves itching...basically a bandaid. He did indicate that he would notate the file for a follow-up on her condition to be addressed in 5 days...Day 7, no follow up. I have been a client of Lane Hospital with multiple pets for over 19 years. I increasingly question why....

Oreo and I love everybody at LAH! After 6 years, he still walks right in the door. That speaks…read morevolumes (he puts the brakes on if he remembers having had a bad experience). We're so grateful for the gentle, caring and very patient care he receives, from the receptionists, technicians and doctors. My trainer recommended a fear-free certified vet, and even though they're 45 minutes away, we're very happy we chose them. Thank you!!

Very professional and friendly. They do an excellent job on grooming my dogs. Not only do they…read morebathe them but they also brush their teeth, trim their nails, clean the ears. My dog sheds a lot. I have a two year old pit and I was hesitant about leaving her with anyone but they were able to calm her down. With my hectic schedule, they were very accommodating about letting me drop off my dogs earlier than the appointment time. I definitely recommend them. As for the loud barking that someone comment earlier- Dogs do bark especially the smaller dogs. Can't be controlled.

When another chain store turned my Maltese away because of excessive matting, Raelin handled the…read moreproblem like it was no problem. He looks fantastic and seemed to have had a great day making new friends. We'll be regulars from now on. I couldn't be happier!

Gloria is reliable and patient！！My kids love her～～ My babies…read morestay with her for 6 days，she took good care of them，she has a big yard ，they had a happy play time～

I initially needed cat sitting only for Thanksgiving, but then I had to go to the hospital for a…read moreweek. A-1 VIP did a beautiful job taking care of my cat! They sent me photos each day of the cleaned litter box and the filled-up food and water. They also played with my cat and gifted me a cat toy and a scratching thing. Highly recommended!