Still loving all the great support that Deborah provides to my elderly fur baby! Her gentle,…read moreattentive care and reliability give me such peace of mind. Whether it's a short walk or a longer visit, Deborah always goes the extra mile to make sure my pup feels safe and loved. It's clear she truly understands the needs of senior dogs, and I'm so grateful for her consistency and kindness. Highly recommend her to anyone looking for a thoughtful and dependable dog walker!

I'm quite certain that my dog was mistreated and neglected by this business. My dog was very…read moreskittish after her having boarded with her, as if some had been striking him. My dog ate ravenously when I got him home, even though I had provided food for them to feed him as he is on a special diet. I suspect that they let the other animals that they were boarding eat his food, even though it was supposed to be just for him. I really can't recommend this dog sitter. It's in the best interests of your pet to look elsewhere.

We hired Colleen for 2 weeks of cat sitting for our two cats. During that time, Colleen was a…read moregodsend - and I recommend her to anyone who wants quality care for their animals. Our 22 year old cat was slowly declining and we were unsure how to handle his needs - he needed periodic SC fluids injected - while we were away on our long-scheduled 2 week vacation. It was a challenging situation and Colleen came to the rescue - handled injection procedure with complete professionalism - and showed great sensitivity to our cat's special situation. Sadly (but not surprisingly) our sweet old guy died while we were away. Colleen was incredibly kind to us as we absorbed this news, and followed all of our wishes to the letter. She took his body to the cremation center and handled this loss for our family with great grace. Her tenderness and solidness during this time speaks to her capacity for real care. Our other cat, a younger, relational and attention-seeking kitty, was incredibly well cared for in our absence. Colleen texted us an update at every visit - and was loving, responsive, and attentive to both physical and emotional animal needs.

When we travel it is such a delight to know that Colleen is coming to the house. When we start…read morepacking our dog starts to act sad but when Colleen comes to the door his sense of delight is restored. We go away knowing he feels like he is with family and will be taken care of. Colleen is always on time and you can depend on her to do little extra things for your pet.

Melissa is simply the best. Loves our dog Wally as her own, has an awesome crew of pups to keep him…read moreentertained, is super reliable and communicative and even is able to board Wally for us. On the rare occasion she wasn't available for boarding Melissa has found other wonderful standins for us and taken care of the coordination. We've been with her for over 5 years and couldn't recommend her highly enough.

Due to poor planning on my part, I realized that I hadn't made arrangements for my two lovely cats…read morejust one week before leaving for a Thanksgiving trip. A friend referred me to Melissa, who cheerfully squeezed me into her holiday schedule with very little notice. I was worried about leaving my babies in the care of a complete stranger, but all of that anxiety dissipated when Melissa walked in the door. My friends often ask, "You have TWO cats!?" because my one 12-year-old-furball is so incredibly stranger-averse that he immediately hides when he hears a strange voice. Oddly enough, when Melissa came to meet them, he didn't run and hide. Rather, he let her walk right up to him and pet him. I was amazed. Cat whisperer, perhaps? After seeing her interact with my little guys, I knew that they would be in great hands. She's very calming, respectful, and very perceptive when it comes to feline behavioral patterns. She asked me a lot of questions about that cats that showed her interest not only in getting the job done, but caring for their health and happiness. She even offered up some advice that was very helpful. I returned to find my cats healthy, happy, and acting as if they didn't even notice I was gone (sniffle sniffle). I will definitely use Melissa again, and recommend that you do the same!

Elke is an excellent choice for your pet and house sitting needs…read more First, she's a true animal person and loves all critters. She cares for our dog and cat as she would for her own - and that means loved to a "t". She is very attentive and conscientious. She always provides thorough documentation of her visits so you never have to wonder how the kids behaved, ate or slept. We have used Elke's service for a good 5 years, at least, and she is as dependable as it gets. We never worry about the boys when Elke is caring for them. We have used other pet sitters through the years and never hired them for more than one or two occasions. Elke? She's now our partner!

I was referred to Elke by our dog's trainer Julie after telling her how frustrated I was with…read moreprevious pet sitters, most of whom were college aged kids. There were countless bad situations during previous pet sittings- too numerous to talk about in detail in this review. Once I called Elke, she made a date to come over to my house to go over every aspect of what was needed for each pet in our house ( we have 2 dogs, 1 cat, 1 bird and 2 aquariums) . She wrote down every small detail from feeding, play activites, particular needs and personality quirks of each animal and their likes and dislikes. My pets love Elke. She is able to handle the finicky cat, including giving her medicine as well as the over exuberant 2 year old golden retriever to the fussy and unpredictable deaf and almost blind 14 year old Westie. She can also understand the more complicated aquariums as well as water plants both inside and out. Now that I have used Elke for almost 2 years, I feel so secure and relaxed when I am away. I know that my "babies" and other animal friends are being taken care of and treated the way I treat them and not some after thought . I no longer have to worry that the pet sitter is not actually staying over and spending the evening with the menagerie; no more worries that instead of my dogs being inside at night they were actually in the back yard barking all night for several nights in a row while the back door was left unlocked. When I return home, the animals are happy and look well cared for. The house is neat and clean and the plants are thriving. Elke leaves a detailed list of every thing she has done and the animal's responses to various activites for each day that we were on vacation. I feel so fortunate that I have found Elke and now I can totally relax when my family is away and know that the very important members of our family who had to stay home are still having a good time and our safe and not hungry , thirsty or just bored.

After putting a lot of thought and waiting a few days so I can be more logical about the situations…read morethat Suzie and her business put us through, I will start from the beginning so all dog owners and animal lovers in general that are looking for a good dog sitting/boarding business can grasp just a bit of what we went through. Me and my husband found Suzie's pet care on Yelp, we lived very close to her and my husband was pleased with the rates she was offering, on the other hand I did notice a 1star review from a previous client (that Suzie has managed to remove through yelp) stating that her dog was bitten by another dog under Suzie's care and she was concerned about the amount of negligence that caused the poor dog to be bitten so horribly. That scared me but my husband wanted to give her the benefit of the doubt and we really wanted to save money on our travels (big mistake) so I called and talked to Suzie regarding this review I noticed and how it concerned me, she responded by how she learned from that mistake and how she had responded to the review, which was great and all ..then she went on assuring me that my dog would be in good hands. We picked our dog up the first time after we had her boarded and everything seemed fine except my dog smelled like a cigarette head to toe. I was so upset and disappointed but I just let it go, how ever we needed to find a dog sitter for our next trip months later, so I contacted Suzie and addressed the smoke smell on our dog that wouldn't go away. The one thing I did like about her service was the fact that she would send pictures and updates, she told me it was "the fireplace " they use.. well if that's the case I'm more concerned about the amount of smoke vs. oxygen in her home and how come my dog smells more like a cigarette then your home when we walk in? My husband didn't think we had enough proof to think other wise so again my dog for the last time went under Suzie's care while we left for Thailand 11 days. Suzie contacts my Husband via what's app to let him know her father passed,and she had to leave town and she's leaving our dog with her daughter.Now at this point we are concerned but we want to be sensitive towards her situation because I know how it feels to lose a parent, but Suzie failed to communicate with her daughter and with us, we did not even get a courtesy call or perhaps to ask if we were ok with this change, she tells us she's leaving our dog with her 23 year old daughter, that we never had any contact or communication with up until we dropped off my dog and she was Asked by her mother(Suzie) to come say hello. A couple of days go by and we have tried to contact Suzie via phone, text the business anywhere we possibly could email to see how our dog is doing, No response what so ever. I was having a anxiety attack and tried to book a flight back home from my birthday trip just so I can go get my dog and make sure she is still alive and well. I couldn't enjoy my trip nor did I want to stay anymore at that point. Long story short my cousins go to pick our dog two days before we are supposed to come back, because we couldn't book a flight without paying a extra $$800. While we are on FaceTime and my cousins are picking up my dog , the daughter of Suzie didn't even know which crate belonged to my dog, how could you not know something so simple which is where she was sleeping? Come to find out not only did Suzie leave and not have her daughter communicate with us she also thought it was ok for her daughter to sleep in a bed with my dog. No Suzie it is not ok, it is not ok for you to leave clients that pay you in advance worried and just leave without asking us if we are comfortable with this situation, your business is separate from your personal issues and as much as we are sorry for your loss, our dog is our family too and we expect the proper care you promise to serve and provide. I have attached a few text messages regarding this situation so you can see what type of responses we were getting and please yelpers do your research! A few good reviews doesn't assure safety and security anymore I'm afraid.

I have used Suzi for boarding approximately four times since my first review. The care she and her…read morefamily initially provided was excellent but there was a noticeable decline in attention to detail (I was sent home with the wrong toys, dishes, etc. or things were lost) and getting the correct items back required additional effort on my part (I re-purchased another harness, re-purchased a missing dish on the first occasion, and when yet another dish turned up missing, Suzi went with me and purchased a replacement set of dishes). On the last occasion my 9 year old dog was bitten on the ear and cheek by one of Suzi's dogs. Accidents happen but I wasn't informed of the incident until a day AFTER it occurred. Furthermore, she didn't take the initiative to take my dog to the vet to get checked that day (or the following day, for that matter). I did ask her to take my dog to the vet first thing Monday morning, which she did, and I also asked her to take my puppy to the same clinic to get her rabies shot. My older dog was examined and put on antibiotics. My puppy did not go to the clinic (okay, fine) but Suzi lost my puppy's vaccination records. This meant that I had to circle back to the person I adopted her from and get a copy of the records which was a hassle. Overall, I would prefer entrusting my dogs' care to someone I can trust to make the hard decisions I can't make when I am out of town. I need someone who will communicate with me in real-time regardless if the news is good or bad. Suzi lost my trust so I won't be utilizing her services anymore.

Amanda is a fantastic 5-star hero! She always took good care of my cats and I was able to travel…read morethe world without worrying about them. I highly recommend her :)

I hired Amanda to help me with my deaf boston terrier, who is 7 years old. I was skeptical, due to…read moreher age and her being deaf. Amanda was great! She bonded with Cali right away. In just one lesson, she taught my dog the "watch me" command (used in working with deaf dogs)...something I had not been able to do in 7 years! She taught both of us how to go on a walk and not pull on the leash, which is what I really wanted. Now, walks are much more enjoyable! Amanda also shared several other tips with me, which I greatly appreciated. If you need any help with your dog, this is your girl! Thank you so much, Amanda! Kim & Cali

I've known Silvia for years and she took care of my cat since he was a kitten (+ numerous other…read morepets from people I know). Her love for pets is unconditional and she really takes a good care of them as if it was her own. With her background as a Vet Tech, she is highly knowledgeable and you can be assured she knows what she's doing. Not only she is devoted, flexible and available but she is also experienced and truly cares for any fur babies she's been taken care of and that shows. I 100% trust her for all my pet sitting needs and would recommend her to anyone.

In response to business owner response to my original post…read more When we first met I stated I was looking for someone to build a relationship that I could trust my high maintance breed to & specfically someone that knew how to work with this breed, which business owner stated was familiar with. I would have liked for all this to worked out but sadly from this experience I no longer will be able trust anyone to care for my pups. Yes, it was my first time leaving them so of course, I felt off and would miss them during my time away.Which is even the more important and would have appreciated my pups be cared for as asked. If red flags were noticed these should have been addressed.Business owner should have said NO to caring for my dogs. As well as been more clear about service right then and there...why would I pay for overnight or open my home if not to make sure pups are ok overnight. When the 60 pound puppy was jumping, I went to grab him but I recall a statement stating it was okay with they were familiar with bulldogs and grew up with eb's something along these lines. After the meet and greet and before I left them in business owner care I made sure to trim nails with a groomer because I know those scratches can hurt! My dogs are trained dogs and I always keep them in training and on routine,schedule.Anyone with experience with this breed would know they are jumpers especially if they want attention. both in the puppy/teen stage. Which I mentioned to business owner during the meet and greet when it was happening. Also, when business Owner reached out to me for payment for the day I asked her to leave my home- in the same email with that included the invoice I stated why I would not pay per what I saw on cameras and also vet confirming illness of pups & distress from this experience-all in original post. I never got reply email back or heard back from business owner. My dogs are on schedule and potty trained but yeah you got to open the patio door and let them out. If they were not let out at their indicated time as stated in my 7 page long notebook of step by step instructions I left, of course they will urinate inside. The patio had artificial grass and I clearly stated walks were not a priority especially on hot days because playing ball with them inside would suffice and they overheat fast because of their breathing issues, this was also stated in notebook btw. In my many emails to business owner I state I had been working with pups leaving them alone, a month and half prior to leaving them for my trip to prepare to be away from me. I told business owner I worked them up to 3 hours at a time which is what was stated by business owner would be out the most at a time but not all the time throughout the day due to their work. Yes I had never left them pups alone prior to more than 20 mins but once Booked service I knew I needed to get used to me leaving and increased time. If notebook would have been read with instructions it would have been clear to open the pen and let pups roam around. Everything we spoke about in person or maybe an email was written out in the notebook. Im not going to go back and forth with this as I am still dealing with the huge vet bill and still traumatized about this situation. Im over this and only trying to heal and move on. Yelp is a platform to let others know of an experience and voice opinions. Not everyone can work with this breed and its hard as it is to find someone who really knows how to as it is, so I had to share for this bulldog owners at there. So I do not feel I ruined the reputation of the business owner or their business or set out to "destroy". I am sorry they feel that way and wished this experience would have not gone the way it did,especially for my pups. Never again & never again with any pet sitter at all.

Coleen is the dog whisperer!…read more She's great with our dog. From the moment we met her, we knew we can trust her with our pup. She has a very soothing and kind voice and gentle approach with our dog. She has a key to our house and picks up our pup. Our cockapoo and maybe terrier rescue is almost a year old. We've had her for 4 months and she's still "in training". She adores Coleen. We all adore Coleen and her team! Coleen has special days where you can schedule spa treatments/grooming sessions for your pet. Another great service is when she picks up pet supplies for you and drops it off at your home. Coleen is fabulous and we all are very fortunate to have her in our lives!

Coleen is an amazing pet sitter and doggie outing extraordinaire! She had cared for my cats and dog…read morefor about 20 years. She is remarkably reliable and has bailed me out on short notice more times than I can remember. She is also a priceless resource when it comes to local vets, pet stores, proper nutrition and behavioral problems. She is kind and patient. She recently boarded my dog for almost 2 months during my move to Boston. She keeps you connected to your beloved pet with text pics. Best dog walker, cat sitter in the East Bay! As an update, Coleen continues to take care of my dog Lucy - she will be boarding Lucy over the Christmas break. Her rates are very reasonable and she never boards too many animals as safety and comfort of the pets in her care are her top priority.