This review is long overdue! I moved to the city just over a year ago and feel incredibly lucky to…read morehave found Penny and the Jets to care for my dog, Ollie, while I'm in the office a few days a week. It's such a relief knowing he's in great hands and getting plenty of exercise, socializing with other dogs, and being genuinely loved by his walker and the entire team. You can tell they truly care about the pups. I love the daily photo updates and can always tell Ollie is happily worn out by the time I get home. Vince and his team are responsive, flexible, and easy to communicate with. Highly recommend for anyone looking for a dependable, caring team that provides real enrichment and adventure for their dog.

Amazing team! Got our super anxious Labradoodle out running and socialising. Andy does a great job…read moreand you can tell they really care for the pups. Extremely happy with the process to integrate Harvey and make his life better. Thanks team. Great company :)

Bree took wonderful care of my 2 cats from 7/2/2026-7/12/2026. She sent daily videos and photos and…read morekept my kitties happy. She truly understands and cares about kitties.

We feel so lucky to have found Bree to board our senior cat, Scout. Traveling has always been…read morestressful for us because Scout needs inhalers, medication, and extra special care, but Bree gave us complete peace of mind. She is responsive, communicative, and sends great updates that reassure us Scout is safe, comfortable, and happy while we're away. The sweetest part is seeing the connection Scout and Bree have formed -- Scout truly loves being with her. We couldn't recommend Bree more highly!

Jane is the best! Over the years, she has been kind, safe, reliable, consistent, and adorably…read moreloving with my cat and has been always in good communication. She is the best, and I highly recommend her services.

We're so happy we found Jane, who was highly recommended by a friend. Jane had taken such good care…read moreof our friend's dog. Our family went on a 1+ week long vacation, and we didn't have to worry about our 8-year old small dog, because he was happily having his own vacation with Jane. Our dog was able to meet & play with other small dog friends (Jane also took care of throughout this period), go on long walks in different parks, lay on soft surfaces, sleep in the bedroom, look out windows onto the street-basically everything he loves to do. Jane sent us daily email updates with photos, which we loved and looked forward to during our vacation. We picked up a very happy and content dog after our vacation. We would definitely use Jane's pet sitting services again and highly recommend her.

Alex from SF Dog nanny has been a part of our pup Sky's l life for the past year (since she was 4.5…read moremonths old!) and he has been nothing but wonderful! Alex forms a great connection and trusting bond with his pups. Sky is excited when she sees Alex and most importantly we trust him with our baby. In addition, he is flexible with our schedules and prices are reasonable. Going out with Alex and his pack has greatly contributed to Sky's socialization, we are so grateful for that! We plan to continue to use Alex's services for years to come!

Alex is professional, reliable, pleasant to communicate with, and passionate about his work. What i…read moreparticularly love is that he truly enjoys his work and time with dogs. Our dog loves him, too. The positive energy really shines. It's been about 6 months and Im super grateful to have found him. The dog walking and boarding services have been great.

Unprofessional in many ways. I agreed to meet him at his location at 6 pm; no show at our agreed…read moretime; he said to meet him at another dog park across town. No show again; then when he finally got our dog at 8 pm, he fed him at 10:30 pm without checking with us. Our dog vomited, and he claimed that he had kennel cough w/o evidence, & insisted on returning him to us immediately that night. Of course, he demanded 150% of the daily boarding rate to return him & clean up his vomit, and threatened to not return the dog's belongings. Our dog was vaccinated & was healthy & acting normally when we got him back. Not happy and definitely don't recommend!

Amad is the best dog walker - my dog doesn't usually like strangers, but my dog has warmed up to…read moreAmad and really loves him. Amad is also very responsible with my dog (and other dogs), and interacts with the dogs throughout their walks - I know this because I've met Amad while he is walking other dogs just so my dog can say hi. If Amad has availability, you would be lucky to have him as your dog walker.

After scanning the pages and pages of five-star reviews for Elaine and her business, I feel at a…read moreloss to write something that provides additional insight or perspective on how fantastic Elaine is. The reviews here get all the details - deeply caring for your beloved fuzzball, plant whispering, coming back to find the house cleaner than you left it, medication administration, the heartwarming and occasionally hilarious notes... The truth is that it's all been written over and over again; Elaine cares deeply for your pets and your home. Elaine has taken care of my cats since 2014 on more occasions than I can count, and I trust her implicitly. She has demonstrated a level of care for my cats, my plants, and my home that is unmatched by any pet-sitter I've ever known. She is overflowing with compassion and intellect, and she is organized and detail-oriented in a way that is dizzying to contemplate. I remember that, when I moved, she had a system for updating my records so the transition was flawless: new key, new alarm code, house preferences, new garbage night - because yes, she takes out and brings in the garbage! Perhaps one novel perspective I can offer is the deep confidence I have in her ability to figure things out if the unexpected arises. I have taken several long hikes where I am away from any cell coverage for up to three weeks at a time. Before the first of these hikes, Elaine and I discussed some contingencies and made arrangements, including a veterinary care directive and emergency plan. If veterinary care is required, Elaine will be able to address it and advocate for my pets the way that I would. This gave me a comfort that is beyond words when I was off in the wilderness. I know that, if I've forgotten some detail, Elaine will take care of it thoroughly and completely. I have recommended Elaine to everyone I know with a cat, and if you're at all on the fence, don't be - get in touch with her and save yourself and your pets from a "learning experience" elsewhere. Elaine is a true professional, a local small-business-owner who provides a service far superior to any corporation's, and she will impress and endear you in a way that exceeds expectations.

I reached out to Elaine to help take care of my cats over a weekend. She arrived promptly at the…read moreappointed time, dilligently took notes about what needed to be done, asked clarifying questions, followed instructions, and went the extra mile on top of that. She put my trash bins out for me as part of her service, she took care of some feeder mice for my partner's snakes, she emptied litter, she fed wet and dry and kept the big boii from stealing the slower, pickier eater's food. She spent real time with the cats, she did not just enter and leave. She checked in and made sure that she did everything correctly. Elaine is a professional and did an outstanding job. I am a highly satisfied customer and intend to call on her services again when I need them. Cannot recommend enough for anyone in SF.

This is a bitter sweet review as we are moving and are outside of the coverage area. There are not…read moreenough superlatives to describe the Citizen Hound experience. Every dog walker and employee is exceptional, treating our dog as their own. Special shout out to the amazing Wes (our first walker), Alex our interim and finally Grace (gonna miss your beautiful face and great commentary on the daily recaps). Hopefully with little Niko leaving it frees up a spot for some other lucky dog to have the best experience. Love you guys, forever thankful.

Citizen Hound has been an absolute gift to our family for over 7 years. From the moment David came…read moreto meet our tiny 9-week-old puppy, we knew they would be in the best hands -- and we were right. The entire team has shown incredible love, care, and professionalism every step of the way. They've not only given our dog years of fun, exercise, and socialization, but they've also helped us learn so much as dog owners. Every walker we've met has been warm, reliable, and clearly passionate about what they do. Our dog absolutely adored their time with Citizen Hound -- the excitement when they arrived said it all. Knowing they were with people who treated them like family gave us complete peace of mind. They're more than just a dog walking service; they're a community of people who genuinely care. We'll always be grateful for the joy they brought to our dog's life, and to ours. If you're lucky enough to live in their service area, don't think twice -- your dog will thank you every single day.

We have been using Urban Paw's dog walking services for our Boston Terrier for nearly 10 years, and…read morewe have loved it. Our dog started with them when she was just a puppy, and we never had to worry about her being around older or larger dogs; the team does a fantastic job of looking out for the smaller pups. We love that the dogs have so much outdoor space to play in throughout the day--we call it "camp" for our dog! Emy and her team are incredible at keeping us updated with pictures/videos and ensuring we are always informed about anything we need to know. Honestly, it is a great value for everything that is included, and we are so grateful for the consistent, loving care they have provided our pup over the years.

We absolutely loved Urban Paw, and I cannot recommend it more. Our dog Queso went to the ranch…read morethree times a week for two years. Emy and her colleagues would pick him up and drop him off using our electronic keypad. He was so excited to see them each morning and came home exhausted and happy at the end of the day. When we were on vacation, they offered overnight services for Queso to stay for 7+ days. We are now moving to New York, and what I'm most sad about is leaving Urban Paw. It's by far the best dog care service we've ever used. Queso is going to be very sad without his 3x weekly getaways.

Brendan is the best! I was very sad to have to find another option for my sweet dog (she was…read morestruggling with separation anxiety and needed all-day care), and hope to be able to return to Brendan as soon as possible. He truly cares for dogs and their people. He's communicative, kind, and thoughtful about the dogs he welcomes into his pack. My dog loved him and the pack! Thanks, Brendan, for taking such good care of Beezus.

Caring , loving dog facility. Your dogs home away from home! Great family owned!Very friendly team!read more

Trisha has been taking care of our poodle mix since he we got him as a puppy in 2010. We were very…read morelucky to find her and she has been the best dog walker/sitter we could have expected for our little guy. You can tell our dog really genuinely likes her because we can bumped into her while walking him and he runs up to her and wags his tail. Also, when he drop him off for boarding (she also boards him when we need to be away), he basically sprints off to her. I feel that she is attentive and does well with our dog and she has been flexible and responds well to our emails and texts--highly recommended!

Trisha is a fantastic partner for any working dog owner. I simply could not imagine my life without…read moreher! I took custody of my Brunie after my step dad unexpectedly passed away. He was 13 at the time, and somewhat active, but definitely high needs. I grew up with him and always loved him, but taking care of an aging dog is a very big challenge. As you can imagine it was an emotional time for me, and Tricia helped me get my house better set up for Brunie, assured me I was doing a good job with him, and left me daily detailed notes on how he was adjusting to city life. She would txt me if there was a really bad day, so I would know what I was coming home to. She was able to stop by a few times on days I had to work a little later. and worked with me to get a schedule that worked best for Bruno. Each day is a little different with an old man and she was a great judge on if he just needed a little play in the yard, just a short walk, or maybe just some treats and petting. My roommate also has a very anxious cat, that used to throw up every day due to separation anxiety. Tricia would talk to Oliver thru the window daily, and the cat has never been better. There is so much more that Tricia helped me with, but the key take away is that she loves the animals she works with, and even the ones she just walks by. I lost my Brunie, but his last months as an official city dog were made better every day by having Tricia in his life.