They sell money orders!!! This is such a rarity in West Hollywood. I had NO idea this place sells money orders - they totally saved my butt when trying to get my money order to pay rent. I was so stressed to discover West Hollywood Post Office was out of money orders, and our 711 no longer sells them, then by chance opened the door of Dokument USA and asked if they sell money orders - and they do! I've lived near this place 30 years and had no idea! There was no wait, the gentleman who helped me was friendly, fast, and the money order cost about the same as USPS. Will def be getting my money orders from here from now on. THANK YOU! I'm so thrilled about this :) read more

I've been a faithful customer of this company for over 15 years. Daniel and his helpful assistants are like my family now. Those guys are exceptional! They handled all my , my son's and my father's US and international documents for more than a decade. And every time it is fast, super reliable, and they always provided the best solution you can find. Daniel is very knowledgeable in his field, His advice is very valuable. A++ read more

We travel a lot, being actors. We work on every continent and in every country on earth. We literally could not do any of it without Daniel and Dokument USA. We love working with this group. They are experts and they are so warm and friendly to work with. We have experienced the same services with many excellent companies. But Daniel Lerman's company is tops. read more

We went to this business in hopes that they can get us our kids passport in a hurry. They absolutely delivered on that promise. We got it one week later, not two, ONE! Daniel was very helpful and I recommend going here if you need a one stop shop for a passport. read more

I cannot say enough good things about Dokument USA. After calling a few different places to learn a little more about the process, it was a no brainer to go to Dokument USA. I was advised of every step, no hidden costs, no waiting around. The other places had representatives that were unable to answer basic questions nor were they open during normal business hours...you had to make an appointment. After walking in without an appointment, Daniel handled everything for me, from typing up the form for me, to securing a timely interview at a Post Office. Sure the price is a bit steep, but I received my son's passport within the 7 days promised and without a single hassle - it was worth it, you get what you pay for. I highly recommend them. read more

Lovely communication and they make getting any kind of document such a breeze. HIGHLY recommended. Thank you Olga :)

Very professional, quick and coordinated. Very happy with service, most importantly- resolve all issues in a timely matter. Highly recommend. Prices are reasonable too. Tatiana is great and helped a lot. read more

Great service! Went in and met with Dima. He filled out the paperwork and I was done in 10 minutes. I received my passport quickly and now I'm set for my trip. Thank you!!! read more

They lost my documents and did not give me my money back. There is a lawsuit going on against them.

In 2019, when I did not have my citizenship just yet, my green card has expired. I would have to cancel my trip to Russia, which would be a disaster. I went to see two lawyers who told me that it would not be possible to expedite the extension of the green cart. I was told that it will take at least four months. Daniel and OLGA was able to expedite this process which allowed me to follow my plans! They were able to do what to law firms refused to. I have referred my friend to Danielle four months ago. She was told that it is impossible to acquire passport for her eight month old baby until August. Danielle was able to deliver the passport within 3 days. And today he has proved to be successful as always! My son got his American passport within a few days, and now we are able to go to Switzerland for Christmas and New Year's! Thank you so much guys for all your hard work and knowledge! You know more than lawyers! Merry Christmas and happy new year! I'm sure you will continue and make a lot of people happy! With much respect, OLGA. read more

Was just there yesterday, 03/16/23. $570 for expedited passport renewal. $390 per non-expedited passport renewal. And she wrote it on a post-it instead of verbally telling me... Bye. read more

They were fantastic. They made the process, easy, simple and fast. They are no nonsense and they do it at a fair price. Don't waste your time with anyone else. Daniel and Olga know how to get it done and read more

Dokument USA - Notaries Near Me - Los Angeles, California

Very, very bad experience with this place! They didn't have the mindset to help you. They were pushing their agenda on you. The person on the phone didn't want to listen and was very rude. They didn't want to give you an idea about how they were going to help you. They don't understand English very well. It was very hard to communicate. $750 for a visa service is not worth the price. There are other places that do the same thing but charge half the price. read more

After seeing two different immigration lawyers and a paralegal, I decided to use Daniel Lerman for my immigration case for a few reasons: #1 he appeared very knowledgable, had upto date info on the new laws in immigration and had years of experience in immigration, #2 his fees were 50 % less than the attorney fees, #3 he and his team were quite available to us even amid COVID-19 crisis and they handled all our translation/notary services needed even when the consulate could not. I am happy of the choice made and the quality of service received. The office was referred to us by one of his former clients and I am glad we followed the recommendation. Thank you, Daniel and thanks to your team. read more

I have used Dokument USA twice for visa & U.S. passport services, & both experiences were excellent! I paid for expedited service in both instances, & although it's expensive, I consider it well worth the cost for a fast , reliable turnaround. The folks working here are patient & hard-working, even though constantly dealing with frustrated customers who don't understand how backed up the U.S. government agencies are for processing passports & such... To pay them to expedite the process & avoid sending my passport into the void of slow, U.S. government services was a luxury & a great relief. Highly recommend! Save yourself the headache & non-communication of other shady passport "agencies," these guys have been doing it successfully for years. Also: Pro-Tip... Ask for the "extra pages" when you renew your U.S. passport! The extra cost is negligible & you'll avoid having to repeat the whole renewal process (& fees!) if you manage to fill up your passport before it expires! read more

Great customer service. Reasonable pricing. Will help will all of passport needs especially if it's last minute

I needed a russian visa and they came thru fast and gave me a great price! Highly recommended

I got a Russian multiple visa. This is my experience. I made an appointment with different agency in the whole foods market mall. but, this office was present cross the street. I thought this was the agency that I was looking for..)) even until 1 week later after I dropped my USA passport. I guess the price is more affordable than competitors. Anyway, Olga (young and pretty) helped me. I needed to change the trip day sooner while waiting for my visa coming, so sent message via Yelp on Sunday(Superbowl) and Daniel replied shortly. very impressive service. He made effort to figure my request out with Russia Embassy directly. Finally, my visa package was delivered yesterday. I see some of reviews they are not kind, not friendly. This comes from difference of cultures between American and Russian. if you call Russian airlines to book flights, you would be yelled at sometimes )) Ura~~!!! read more

Still haven't received any info since February on passport. This company gets paid then disappeared. Don't use this service. Owner won't reply on this read more

I already New they have a poor customer service and no interpersonal skills. However, I decided to give this place a second chance. I took my mom there to have a POA done. The need a special one for Russia with the apostille done. After multiple appointments our POA was ready and we mailed it to Russian. We just learned that POA was refused by the bank because it had 3 mistakes! When we discussed concerns and mistakes with the employee who did our POA, she told us that it's our responsibility to check for mistakes! Really? If it's our job to validate the accuracy of the POA then why we are paying you? It's very disappointed and now we have to redo it and ship again! More time and expenses. read more

Daniel got the job done easily and efficiently. Got my Russian visa in about 3 weeks. I decided to wait to post my review until I was already back from my trip to St Petersburg and Moscow. Got back a week ago and enjoyed every minute. Thanks for the help, Daniel. I appreciate it! read more

What a great experience I received! Daniel and his team are very knowledgeable and professional. They did all my documents very fast. I will be happy to come back to them again. read more

I must say this was such an easy experience. Daniel was so kind and patient. I often find passport/postal situations very stressful and the entire vibe here was so calm. I really appreciate how family oriented this place is and I will definitely be coming back for any document processing that I need. Thank you all! read more

What a great experience!!! Friendly, wonderful, had everything done fast, efficient and better than I expected! I highly recommend this place. I would give 10 stars if I could! read more

The best service ever! I needed an urgent Schengen visa. Olga and Daniel made the process so fast and smooth! Very responsible, responsive, kind and supportive. Highly recommended!! Thank you so much, guys! read more

Been coming here for years for my papers, passports , visa, always helpful, if you want it to be done fast, and be headache free coz they do it all for you it is a place to come. Thx again for my child russian passport! read more

Had a great experience working with Daniel and his team. I was in need of passport-related services a few times and the results were always satisfactory. What I appreciated the most was their team's punctuality with my projects and how reachable Daniel and his team were, when I needed some of my questions answered. Definitely sticking with them! read more

Amazing plays very honest people fast work I recommend anybody needs anything to go to them first will be very satisfied give you my word.

Thanks a lot for great Cervice they are did great Cervice

Went to get a photo for a British Passport which was rejected by the British Embassy due to a slight smile. Now, when I had the photo taken I said "oh, I'm not supposed to smile" and the person taking the photo said "it should be okay" she even went out to check their guidelines. (supposedly). When I went back to say it doesn't meet the UK guidelines, the assistant spoke to the manager in Russian who stood up and said "that's rubbish, we've never had any photo rejected, everyone in the US smiles". She then said, "anyway you have to pay again, we are not doing anything for free". I didn't ask for it to be done again for free but based on her attitude I left and went to Walmart. Go elsewhere, they don't know the meaning of the word service. read more

I recently solicit their service. It was catastrophic. The people are very rude and end up the phone without even saying goodbye. These people are unprofessional all what they care is that you're paying money. read more

Great service! Olga and Daniel were very helpful in getting my Russian Visa. Highly recommended.

Best price for expedited passport. Get's the job done. Plus you get free passport picture if you Check in ;) read more

They were open today even though it's a holiday great fast easy quick and simple for renewing your passport prices are good thanks so much Vladimir read more

Professional Service for Russian Visas I've worked with them several years for our Taekwondo team to compete in Russia and never had a problem. Daniel is very nice and works with you. I've quoted other visa service companies and they charged $80-100 more than Daniel did and they all have to do the same process! Don't forget you need an invitation letter and passport photos when you sign up for a Russian visa. The passport photos can be taken at those photo booths at the mall for cheap. They do it here too but for a fee. I definitely recommend this company :) read more

Too bad that I can not put 0 stars and have to put 1. I would have to agree with the previous review of Tin T that this is absolutely the worst travel agency in the world. People answering the phone are extremely rude. Everybody, not just one. On top of that everyone there is a liar. They don't do what they promise and then tell you that it was never promised even though the application I filled out stated that it will be done. What it comes down to I was charged a lot of money for the service that was never done. STAY AWAY FROM THIS PLACE!!!! read more

Once again - don't have deal with russian people!!! I needed to translate 2 of my certificates (40 words all together). Old woman with rat nest on her head said: $60 per certificate, $120 total!!!!!!!!!!!!!!! Insane!!!!!!!!!!!!! I said: R u kidding? It's 40 words to translate. She said: if you don't like our price, go away! Well, guess what? I found online service for $0.07 per word. Disgusting people!!!! read more

I needed a visa to Russia in a very short time. The agents told me exactly what I needed to do and even did all paperwork for me. The whole process was so easy. They also had the visa arrive exactly on the date they said it would! This is the second time I've used their services and once this visa expires I will definitely be back again. read more

Simply the best passport service in town. If they promise they deliver. This was my third time with them. The ultimate level of confidence, definitely would recommend them to all of my friends and family! read more

If you want fast efficient service getting a an 8-business day expedited Russian Visa, Either for a 30 day or a multi entry three-year visa, I highly recommend using this company. They are friendly, helpful, and knowledgeable..Our family of four came here through a recommendation and so glad we did.. read more