We stayed at a total of three different RV parks on our trip from the Dallas Texas area to the…read moreGrand Canyon. This was our favorite, as we made our way back home. The customer service provided by Jeff, stood out above and beyond the other two that we tried. We arrived late and the host/ owner (Jeff) agreed to arrive and meet us at the park. We were supposed to get in at eight and we didn't get in till 8:30PM and he didn't blink. They normally close at 6PM. It's a gated community and he was very accommodating showing us to our site and helping my husband navigate the motorhome safely into the space. It was dark and two of them were helping us ensure that we got parked and hooked up safe safely. The park itself is great w a walking path for exercise and pretty views. They also have nice laundry facilities. The sites had a nice amount of space between some of the rv sites but others were a bit narrow. Overall it was fine. We were traveling with two young GSP's who are full of energy and I loved that they had dog area that was fenced. They had two different yards in case different size dogs came inside. On the drive to Elk Run, about a block away we saw galloping wild horses running alongside the road. Crazy cool. Highly recommend this place. For the money, it's a fair value. You get wifi and trash pickup service at your site. Jeff even let us check out late! Highly recommend!

My husband and I stayed here and loved the staff and other campers. The grounds are clean, except…read morefor the occasional deer/elk "treats" in the grass, as there are deer and elk that come through the park. Their laundry facilities work and are clean. When speaking with the new owners, Jeff and Stacey, they seem excited for the improvements to the campground that they are trying to do. They were very accommodating of our big rig, and gave us a site that fit us in. They do offer Wi-Fi internet, but we always bring our own. Only downside we have is the road noise, but they have no control over that. The other campers we've met here were very nice and welcoming. We will definitely be coming back. We've read previous reviews, but those are based on previous owners. We've enjoyed watching the deer and elk roam around.

My wife and I have been here for 2 months and we love this place. Everyone who is here are very…read morefriendly so is the owner. This place is beautiful and very well kept. The owner is on top of everything and that we absolutely love. Plus the wild life that hang around is a plus

Great place nice views. Friendly well run and quiet…read more Enjoyed our stay we will be back.

We had the most wonderful time at Christmas in 2018. We stayed in the tiny cabin and actually ended…read moreup getting snowed in after record breaking snowfall. Our awesome hosts made us breakfast and visited and it was amazing! The cabin was so cozy with the wood burning stove, and the scenery was breathtaking. We cannot wait to go back, hopefully for our "baby moon" in a few months!

By far a HORRIBLE place to stay at. Calling all Health Inspectors to investigate! The room was a…read moredisaster! Being that we got in to town late we didn't notice most of these issues right away. At 1st the room smelled a little like cigarettes after we requested a non smoking room. So we said the heck with it it's late lets deal with it & go eat & go hang out. By the time we got back it was late and no one was in the owners office. The room smelled like Gas & Cigarettes and it was Dingy and dirty I DO NOT RECOMMEND THIS PLACE TO NO ONE, I WARN U DO NOT STAY HERE! Definition of Run Down! This place needs a major face lift or to be Shut down! In the morning when I was checking out I tried to explain to the owner my consents and he was very defensive, did not want to hear it. Due to the bike run this was the only thing available and expensive considering the availability in Ruidoso. Horrible experience, next day found something way better and Hospitable, clean and organized!

Great place+++ It is an older building so dont expect the sheraton... but that in itself brings its…read moreown charm. The owners are awesome. LOCATION IS AMAZING. We had a family emergency that brought us to Ruidoso. And it is right behind the hospital and very quiet. We arrived late/early in the morning and manager was very accomodating.

My husband traveled 3.5 hours to Ruidoso for work and had car trouble the day he arrived. Ruidoso…read moreRent-A-Car was very helpful and accommodating. They took the stress off of him being stranded 3.5 hours away from home. They even helped with transportation from the repair shop to their office. Thank you so much for the friendly and helpful service! If we're ever have a need for a rental again, we will definitely give them a call first.

I'm here to let everyone know that this Company really goes out of there way to help people. I…read morewalked into this company in need of serious help and the Gentleman (Johnathan) help me. I explained what I needed help with and this young Man, just looked at me and said I GOT YOU MA'AM. AND BEFORE my husband GOT there Johnathan already had everything done and ready to go. Honestly whenever I need help with a Vehicle I'm going straight to THEM. THEY are ALL KIND, NICE, RESPECTFUL AND UNDERSTAND GOOD PEOPLE . God bless you all that work at Ruidoso Rent A Car.

I am writing this to express my disappointment and frustration regarding my family's recent stay at…read morethis hotel. We traveled from out of state for a family vacation and specifically chose to stay at this hotel to support a local business rather than a large franchise. One of the reasons we selected this property was because it openly promotes itself as a pet-friendly hotel. We also paid the required pet fee for our dogs, with the understanding that they would be welcomed as long as we followed your policies. which we have. Throughout our stay, we were repeatedly told that complaints were being made about our dogs being noisy in our hotel room. This was very concerning, as we have never had issues with our dogs at any hotel in the past. They are well-behaved, quiet, and sleep in their kennels when we are away from the room. Our dogs were also with us for the majority of the day and were not left unattended for extended periods of time. The only incident that occurred was when a room cleaner knocked on our door, which caused our dog to growl, which is a natural response to an unexpected knock. Our dog did not bark, and the situation was quickly resolved. This isolated moment does not justify repeated complaints or accusations of ongoing noise disturbances. Despite paying a pet fee and following proper procedures, we were made to feel as though our dogs were not actually welcome. We were effectively made to feel that our dogs should not be left alone in the room at all, even while properly kenneled, which is unreasonable for a hotel that actively advertises itself as pet-friendly. What is even more troubling is the unprofessional conduct displayed by the manager, Michael Lopez. He instructed one of his employees to notify someone from our room yet again about these alleged complaints, and that person happened to be my 15-year-old son. Addressing a minor regarding a guest complaint is completely inappropriate and unacceptable. Any communication regarding concerns should have been directed to an adult.Because of the repeated accusations, the inconsistent treatment regarding your pet-friendly policy, and the stress this situation caused our family, we have decided to end our stay early and will be leaving one day ahead of our scheduled departure. This is not how we expected our family vacation to end, and it is extremely disappointing. We made a conscious decision to support a local hotel, expecting better customer service and professionalism. Instead, we were met with repeated accusations and poor judgment from management. I am beyond disappointed and disgusted by how this situation was handled. I hope this complaint is taken seriously and that appropriate steps are taken to address the unprofessional behavior and inconsistent enforcement of policies so future guests are not treated the same way.

Fantastic front desk, even before I arrived. Great location, walking distance to the shops & a good…read morebrewery. Comfortable beds, room laid out well, clean, good breakfast included. Quiet.

Enjoyed our stay. Great place. The managers were very helpful. Clean restrooms. Spaces nicely…read morekept. Wide streets. Thanks.

Over priced, lots are very close together, and there are a ton to stickers. Every time we walked…read moreour dogs we had to spend 30-40 minutes pulling out the stickers. On the plus side the bathrooms and showers are very clean.

Peace of mind came for me today. With many thanks to Daniel at the Ruidoso NM AutoZone. I live in…read moreLas Vegas NV, but my lady was in Ruidoso when I got a call at 7pm my time (8 there) that she was once again getting on the road except.... Her tire pressure reading in the car said one was low. I love this woman beyond words, but she doesn't know how her car works or what any of that means (and doesn't want to learn now). She was worried. I got her the address and sent her to AutoZone Ruidoso because I knew from the website they were still open. She was skeptical as to what they could do for her, but I told her. You must trust the ZONE. She arrived and went in where she met my peace of mind Named Daniel. He reassured her that all will be fine and grabbed a machine to test her tire air. 15 min later all her tires were filled, she was relaxed and on the road again as Willie would say. I can't thank Daniel enough, and while I truly expect AutoZone to always be there when I need it, being there for her when I couldn't be, made me appreciate them even more. They will always have my business and loyalty, because I know they always have my back. Thank you Daniel. Next time I am in Ruidoso, lunch is on me.

Please do not do business with these people, I don't know about the lady from Ind. but these people…read morehave a very bad reputation. We found out the hard way ! The new (since 2023) owners are way, way overpriced and will rip you off every chance they get. We needed to purchase a part for our RV and the man at the counter told us he had the part in stock , which we then paid for the part, he went to the back to retrieve the part and when he brought it to the counter it was the wrong part, when we questioned him about this we were told that we "could make it work " We asked for our money back and were told that they do not give refunds, only store credits. The sad part is that they now have $400 of our money and the correct part I ordered from Thetford was only $218 ! We have since talked to other RV'ers and ALL of them have said not to do business with these people. Beware these are bad people !