Seems crowded, BUT they are so good here about moving things quickly…read more All the staff is so professional and knowledgeable. It's a Delicious unique enjoyable shopping experience.

Love this place. Everything is great. Love that I don't…read moreneed roller skates to shop. Just the right size. I get in and out and always buy more than I came in for each time. Everything looks so good. Love the daily soups.

Trash. Yesterday as I was checking out, the cashier was feverishly texting. Didn't look at me or…read moreknowledge me. Just keep texting. I asked her if I was interrupting her. That seemed to work. I am really sick of stores allowing me to spend my money there and the employees don't give a crap. Shame on the management. I bet he or she sits in their office all day/night on their phone too.

I was at the Eastlake Walmart and picked up a few thing and had them in my cart. One of the items…read morewas already paid for as I purchased it from the pharmacy. I stopped off at the bakery department and was looking over the marked down items. I picked up 2 small boxes and went to put them in the cart. The cart was gone. I went up and down isles looking for the cart as I figured someone may have taken it by mistake. After about 10 minutes i went to report it and the people at the entrances that were suppose to be checking carts and receipts would not even get up off their chairs and help. They pointed to an officer at the middle of the store and said that I should go see him. I did and after over 1 1/2 hors, no cart. They even checked the cameras and said that I was in an off camera angle, so they could not see who took the cart. I finally asked to have the officer go with me to Pharmacy and see if I could at least get the item I paid for replaced. They said I needed a receipt and would not go with me. I went to the Pharmacy and the woman had put the receipt in the bag that was taken. The officer went to the store manager, who is worthless and came back and said that I was out of luck as technically the item was still somewhere in the store, but they didn't know where. SO, I was out of luck at that point!!!!!!!!

I wanna know why at check out you have to feed cash through a slot underneath the conveyor belt?…read moreIs it because our current check out employees don't know how to count?? Or balance a cash register.? No wonder Amazon has taken over the world. I continue getting aggravated every time I shop.

They will not refill my kolonopin prescription due to the fact that the manger said I have to have…read moremy doctor call in after she already called in I had to wait 10 days to get my anxiety medication I missed work and everything because I rely heavily on this medication to live a normal life and I've been told by many of my friends it definetly has to do with race my white girlfriend had no problem and we have the same doctor

I needed help making choices for a small party tray. 1…read more Knowledge: they suggested some meats and different cheeses, asked if I wanted to slice it or cube it. I selected cubed and they cut into chunks so I can decide how I want to cut at home. 2. Courtesy: they answered my questions, made suggestions (since I know nothing) and treated me with respect. 3. Their food is delicious, almost too many choices!

Alesci's is an amazing grocery store! The bakery has the most AMAZING kolache like my Mom made!…read morePlus I have NEVER seen my guy go as crazy about any food like the beef sticks! (Sorry, I'm not sure what everyone calls them.) The potica (sold by Jen's famous foods) is absolutely AMAZING! She puts so much filling into it! It is a bit pricey but for that taste I will pay it). I can't wait to try many other options in this store!

We love "Heinen's Grocery Store". They are right near our…read morehouse so it couldn't be easier to get what we need when we need it. The folks that work there are neighborhood people. Kind, professional and helpful. The quality of the food, in every form, is always excellent. The store is always neat, clean and well organized. They always have plenty of everything. I remember even during the "COVID" years we always found what we needed. And when you're all done shopping and ready to go there are always plenty of cashiers to help get you on your way. "Heinen's" is a great organization.

OMG, I love this grocery store! We had Palisades Market near…read moreour house, which was like this. Beautiful fresh produce and local dairy products featured. The ice-cream section is HUGE!!!! There's an array of gourmet meats, and bakery items, as well as more affordable faire. You can call ahead and order cuts of meat in advance, for uncommon cuts, that are hard to find elsewhere. This Heinen's Grocery Store, is my favorite. Some of the others are less accommodating.

Convenient place to get beer and lottery tickets. The owner is quite nice and the selection is what…read moreyou should expect perhaps a bit better.

This is the best convenience store ever. The man and woman couple that own it are there from open…read moreto close and they work their butts off!! They are incredibly friendly and helpful. Nothing is ever out of stock and the greatest part is their food section. 9 out of 10 convenience stores overprice everything in the pantry section, like over $1 for a pack of cheap ramen. This place has quality name brands at the same price you would find at any store, so it's easy to make it a one shop stop. Once I started going here, I never went to another corner store again. They even have little trinkets, like gag gifts and board games! It's a fun experience every time. Definitely give them a try. (Plus- I've only bought lottery tickets there 4 times and each time I've quadrupled my money). Love them!!

First of all, I want to say that this review is for Mentor FRESH Foods, not the former Mentor…read morefamily foods. The new owners are running this place into the ground. It used to be my absolute favorite grocery store. Now it seems like the inventory is extremely limited, the prices are beyond ridiculous, ($7.29 for a bag of rolls?) the produce is terrible, and the staff, well, at least some of the newer staff seem unfriendly and unhelpful. Even the cool 50's music is gone, and no I'm not a senior citizen, I just liked it. I have shopped here for over 25 years and I think I can say I am done. The only thing that has kept me there is that the butcher department, which still seems to be doing a good job. This store could be so much better, because it used to b

The good...it's close by for a quick pick up of a few items. the cashiers and employees are…read morefriendly. the bad...their website has never been updated, that is annoying. it would be nice if you knew they had something before you ventured out. most times I just go elsewhere because I know I can find something. it's a pain to walk in somewhere and walk back out. what a waste of time. they are overpriced on almost everything, except what they have in the sales ad. the store has seen better days and is not kept up. it definitely could use a huge refresh.the only ad for them online is dated for May 2025...really???

do not go here! I went 3/14/26 and the owner over charged me for three beverages and a ice cream,…read morerefused to give me a receipt and did not give me the money back

The customer service was not ideal because the owner over charged me twice what i got (2 seven…read moredollar items) and she didnt pay me back the money. I noticed she was doing it to other customers too but at least the food was good.

Yesterday, I ordered and paid for cough drops and Zicam from this Drug Mart online. When I arrived…read moreto pick up my order, the cashier did not appear to know where the order was. She contacted the manager through intercom and he told her where she would find the order. The cashier found it and proceeded to charge me for the order. I explained that I had already paid for it and pulled up the receipt on my phone. She still wanted to charge me and called the manager up front. The manager was not a pleasant person, in fact he was nasty and extremely rude. He gave me quite a hard time before he finally let me leave without paying for the order a SECOND time. Needless to say, I will never return to the Drug Mart on Vine Street in Eastlake again.

I would like to commend Tee H. for her great customer service. She asked if I had a card or phone…read morenumber, smiled, was pleasant, and I especially liked that she wrapped my toilet bowl brush separately from my other products. This store is really great -- aisles are clear, shelves are stocked, and all the people are friendly. Barb Federico 1-17-26

I stop in here once in a while, it's my main grocery store, but it is my pharmacy and bakery. The…read morepharmacy workers are great, always quicker than I expect them to be, and they go the extra mile to help see if GoodRx is better than my insurance (it almost always is) and they are overall just friendly! The bakery always exceeds my expectation. I love their muffins and pastries and come here for Paczkis and other special things throughout the year. This past weekend I ordered a sheet cake for a family party, it was beautiful. We ordered the white cake with the strawberries inside, EVERYONE loved it. I've never seen a cake go over so well at an adult party! Shark was the worker who assisted me Sunday morning and shout out, because everything was perfect! I jumped right in line, almost no wait which was a miracle on a Sunday morning and because I was running late and holding a heavy cake! The woman who checked me out (sorry I lost the little survey slip in the party set up) was so friendly and commented on how beautiful the cake was and wished me a good time! I love that kind of friendly interaction. Speaking of friendly interaction, I didn't see Benny on Sunday, but any time I do, I head to his line, he is soooo friendly! He makes great bakery suggestions for me and is just always in a good mood despite the chaos around him in that place!

Man I don't know what happened to this place. Could be the state of the world, poor management,…read moresupply chain or whatever but they are always out of essentials. Produce sucks, meat is over priced and mostly out of stock. What was once my favorite local grocer has slipped to the point that I decided to make this review. I hope they turn it around.