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    Dollar Rent A Car

    1.0 (2 reviews)

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    Surf Side Free Ride

    Surf Side Free Ride

    4.5(8 reviews)
    2.3 mi

    I've used Surfside Free Ride for years. They have always been dependable and courteous. I loved it…read morewhen they used to have the Volkswagen Safaris (Thing) they've changed to airport style shuttle buses. The one negative review is unnecessarily harsh. If you've ever been stuck by the drawbridge on a busy week you know it adds 20-30 minutes, it's not done on a schedule, and it's unavoidable. Every other review is great, including this one. They're a great way to get around the Key. Free rides are great but they all rely on tips to continue. Be generous if the service is good.

    If I could rate lower than 1 star I would - let me tell you a story of what happened to me to act…read moreas a warning to you... This was my husband's and my first visit to Siesta Key, FL, and in case the traffic was heavy, we wanted the option to get a quick ride for cheap around the beaches and not have to take our big truck and find a place to park. The owner of the resort where we're staying said to try them. I called to get the low down, and the guy was polite and answered all my questions without problem. So I said that when the opportunity presents itself, I'd be calling for a ride because I had heard that the weekend was the time not to try to get around because the beaches are busy. So here we are yesterday, Sunday, and I've got to get to a restaurant in downtown beachdum before the close at 2:30p. I call at 1p to ask about how long before the "gentleman" can arrive at my resort, and was told about 20-25 min. OK -- it would be tight for a leisurely lunch, but I asked him to come and get us. We sat and waited and about 20 min. pass when I get a call on my phone and I say, "Are you out front?" He says, "Uh, I'm going to be about another 30 min because I'm stuck on the other side of the draw bridge and can't get there!" Well, now that means we won't even get to the restaurant until about 2p and will have to stuff lunch down, so I tell him that we're trying to get to a place before they close, and I appreciate his effort, but we've got to go and we'll just drive, so no thank you. We jump in our truck and start on our way when I receive a text from him that goes something like this: I don't know where you're from, Miss but around here we treat people with respect. I'm going to block your number so don't bother calling for another ride cause I'm blocking you! I couldn't believe it! I was not rude, I just couldn't wait any longer! Against my better judgement, I responded to his text saying, Go right ahead and block me because I'm blocking YOU! Where I come from, when people are counting on my business to be on time, we are on time! I will not only never call for a ride from you again, but I'm going to let EVERYONE on Yelp know about you as well! He had to get the last word before I actually blocked him and said, "I hope your lunch was worth the trouble." (whatever that meant) So, that is what I'm trying to warn you about. There are several taxi services here on Siesta Key, and I strongly recommend you call someone other than Surf Side Free Ride. You probably won't get a ride, but will get a nasty text for your wait time "trouble!" This guy was beyond rude.

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    Surf Side Free Ride - Absolutely the best way to get around Siesta Key. Had a blast.

    Absolutely the best way to get around Siesta Key. Had a blast.

    Surf Side Free Ride - Free Rides all over Siesta Key! Just make sure you tip the driver!

    Free Rides all over Siesta Key! Just make sure you tip the driver!

    Surf Side Free Ride - Don't use them!

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    Don't use them!

    Avis - Sarasota - Cracked tire

    Avis - Sarasota

    3.4(20 reviews)
    4.3 mi

    I rarely leave reviews unless the experience is bad enough that I genuinely wouldn't want to come…read moreback--and this was one of those cases. I rented from this branch for work purposes, so reliability mattered. Unfortunately, over multiple rentals I was given vehicles with serious issues: * Unsanitary conditions (including insect/roach presence) * Mechanical problems (warning lights and drivability concerns) * Safety concerns (severely worn/bald tires) I reported these issues at the time, and the location was aware of them. Despite that, no effective solution was provided and I was not given a viable replacement. I had to continue dealing with these problems, which cost me time, income, and significant stress. What followed was even worse. I spent over four months going back and forth with Avis Budget Group, dealing with delays, repeated follow-ups, and being ignored at times just to get basic responses. Only after significant escalation (including formal complaints) did they finally confirm that a refund was approved, stating it would be processed within 3-5 business days. It has now been over 10 business days, and: * No refund has been received * My bank confirms no transaction was ever initiated * Client Relations has stopped responding There is also a clear discrepancy in the refund amount: * Amount requested: $1,213.59 (baseline rental costs for defective vehicles) * Amount they referenced: $910.10, with no explanation provided for the difference Instead of resolving this, the company continues to delay and push the issue without providing a clear or final solution. After months of effort, follow-ups, and escalation, there is still no actual resolution. This reflects a serious lack of accountability, communication, and follow-through. I would update this review if the issue is properly resolved, but as of now, this has been an extremely time-consuming and frustrating experience.

    I would leave less than one star if I could. The car we received from Avis was absolutely filthy…read more It looked like it hadn't been cleaned at all before being handed over to us. The interior was dirty, the overall condition was unacceptable, and for the price we paid, this level of service is ridiculous. Renting a vehicle should come with basic cleanliness and professionalism, and this experience had neither. Extremely disappointed and would not recommend this location to anyone! very rude customer service.

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    Avis - Sarasota - Cracked tire

    Cracked tire

    Avis - Sarasota - CE report

    CE report

    Avis - Sarasota - CE report

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    CE report

    Dollar Rent A Car - carrental - Updated July 2026

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